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“Probably The Worst” 1 of 5 bubbles
Review of Extended Stay America - Elizabeth - Newark Airport

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Extended Stay America - Elizabeth - Newark Airport
Ranked #10 of 13 Hotels in Elizabeth
New York City, New York
Level Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Probably The Worst”
1 of 5 bubbles Reviewed August 10, 2013

From the General Manager to the Front Desk Manager, this hotel is staffed with some of the worst personalities I've had the displeasure of knowing. If ignoring the guests, being rude and condescending was a contest...this property wins hands down!

Besides the horrible front desk staff, the hotel is barely average. Between constant smell of weed in the hallways, fire alarms going off, the trash all over the parking lot....and the team of Raccoons (yes, about 15 raccoons) that wrestle nightly in the overflowing garbage cans.

This is probably the worst property I've ever dealt with. Do yourself a favor...there are three other hotels right next door! Courtyard Marriott, Residence Inn, and Country Inn and Suites. Do not stay at this hotel. Ever.

Room Tip: Don't stay here. Period.
See more room tips
  • Stayed August 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank BabyButta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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203 reviews from our community

Traveler rating
    52
    58
    44
    22
    27
See reviews for
45
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68
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Foxboro, Massachusetts
2 reviews
2 of 5 bubbles Reviewed July 30, 2013

Bed hard as a rock, blankets n pillow smelled weird, no water pressure at allllllllll in the shower n expensiveee considering the place..... must conside these rreviews more seriously next time........

  • Stayed July 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Clarisabel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
washington wv
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed July 24, 2013

I was very please with the cleanliness of the rooms and the bed was comfortable. I stayed 3 nights while visiting the big apple and it was more than adequate. The only real complaint I have was I had to wait 45 minutes for the shuttle and the hotel is about 3 miles away. I called 3 times and I was getting pissed as I had came in on a flight that was delayed for 3 hours. Every other hotel picking up guests had 5 or 6 shuttles come and go as I waited.

Tip- DO NOT pay the advertised rate of $119 per night. You are throwing your money away. This hotel is hardly EVER at capacity and can be had for $57 or less on priceline. Look at the express deals and if you see a ONE STAR hotel listed as Newark Airport Elizabeth, you will 100% get this hotel.

For three nights weekend stay.

hotel website price- $425.86
My total thru priceline- $206.54

Both totals are including taxes and all fees.

Thats a savings of about 53%.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jay s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lagos, Nigeria
Level Contributor
5 reviews
3 hotel reviews
3 of 5 bubbles Reviewed July 7, 2013

Found the environment and accommodation quite private and personal. It almost feels like being home. The service was good but for the room service which I believe has to be intensified. All in all I think it's a good place to stay in the Newark int. airport area.

Room Tip: Found the single bed room very excellent for a couple
See more room tips
  • Stayed July 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Emmanuel O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review, July 10, 2013
Thank you for taking the time to write a review of your stay. I am glad to read that we were able to meet your expectations in our Home away from Home experience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires
Level Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed June 22, 2013

I stayed here for two nights, as of June 2. First, all staff I met were friendly and helpful, from the shuttle driver to the front desk employees.
I found the bedding and bathroom in very clean conditions. The room was also clean, except for the kitchen sector: I saw dust and rice grains where the micro wave is placed. This tells that there was no final inspection before releasing the room for a new guest.
In the lobby you can find morning coffee, muffins and granola bars (all free), which is OK for a quick breakfast.
The shuttle service is very good, since it can take you to the Jersey Gardens mall (located across the street, yet a 5 to 7 minute walk still) and to Newark airport as well.
A few yards from the hotel there is also a NJ Transit bus stop, that can take you to Newark and to Elizabeth, among other places.
In short, I recommend the hotel and would return. However, they should pay attention to cleaning details such as the one I pointed out earlier.

  • Stayed June 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ECONOVOYAGER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review, June 25, 2013
Thank you for taking the time to write a review of your stay. Please accept our apologies that the level of cleanliness at our hotel did not meet your expectations. I am currently working with our housekeeping staff to correct these issues. Still, we are pleased to know that we were able to exceed your expectations in customer service.

Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tonga
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed May 28, 2013

We had arrived into JFK from LHR.. so we had to catch a flight from EWR.. We looked online and couldn't believe this was the cheapest place to stay... Although it was a lil pricey, it was not too bad... We only stayed for 1 night and caught a flight in the morning.. Everything was good, except for the Toilet system not working properly... Other then that the only bonus was having the iHop walking distance from the hotel which was 1 min away... Cheers!

  • Stayed May 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Gawtti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Elizabeth - Newark Airport

Property: Extended Stay America - Elizabeth - Newark Airport
Address: 45 International Boulevard, Elizabeth, NJ 07021
Phone Number:
Location: United States > New Jersey > Elizabeth
Amenities:
Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #10 of 13 Hotels in Elizabeth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Elizabeth - Newark Airport 2.5*
Number of rooms: 149
Official Description (provided by the hotel):
Cash not accepted for stays less than 5 nights. ... more   less 
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Also Known As:
Extended Stay America Elizabeth - Newark Airport Hotel Elizabeth
Extended Stayamerica Hotel Elizabeth
Extended Stay Elizabeth
Elizabeth Extended Stay

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