Checked in at 10pm after a difficult 4 hour drive looking forward to a good night sleep. As we entered the building and walked down the hallway, my wife remarked that it felt colder inside the building than out. We opened the door to the room and were stunned by how incredibly cold it was. Although it is winter, it was 50 degrees outside at the time.
We turned the heater on and waited a few minutes for warm air to come out. Then we called the front desk to tell them the heat wasn't working and the man said they would be right up. We waited ten more minutes which gave us the chance to look around the room. Everything from the furniture (including bedding) to the carpet and towels looked 2nd hand.
Nobody from the office came to our room so I went outside, saw a competitor next door and walked over to see if they had a room available. They did. I went back to the office and requested a refund. At first they resisted and told me someone goes up to the room a half an hour before check-in to make sure everything is working. Yea, sure.
A few minutes later they agreed to give me a full refund and we were happy to be out of there. "Innkeepers" who don't seems to be the rule for that chain in that particular area - yet in other areas they are fine.
- Official Description (provided by the hotel):
- Howard Johnson is located 4 miles from Atlantic City Airport(ACY), 5 miles to Atlantic City Casino, Beach and Boardwalk, 1 mile from Plesantville, 1 mile from Northfield , 5 miles to Linwood , 6 mile to Somers Point, 8 miles to Ocean City, New Jersey, 5 miles to Hamilton Mall. 1/2 mile from Shore Mall. Howard Johnson is centrally located. close to Garden States Parkway and Atlantic City Express Way entrance. safe and clean neighberhood. Close to shopping and restaurants within walking distance. ... more less
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- Also Known As:
- Baymont Inn And Suites Atlantic City West Hotel Egg Harbor Township
- Comfort Inn Pleasantville
- Pleasantville Comfort Inn