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“Ok but lacking quality”

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Homewood Suites by Hilton Atlantic City/Egg Harbor Township
Certificate of Excellence
Reviewed July 31, 2014 via mobile

Wanted to stay closer to North field than Atlantic City. Homewood suites seemed to be the best option. Outwardly appearance was good. Inside a bit different. I checked in around 5:45 pm. Housekeeping was still working to clean rooms. Trash was piled at ends of each floor as well as mid way on the floor. Still that way at 9 pm. One of the two elevators was out of order during my stay. When I walked into my room the dishwasher was running. Weird. Also no pen or notepad. Furniture, door trims were badly banged up and chipped.

Other than that seemed clean.

Hotel staff was pleasant but not overly helpful. Communicated elevator and trash to minimal reply. We have a call in for service. Trash us being picked up.

Don't think if stay here again.

Stayed: July 2014
Thank Maui4Me2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, General Manager at Homewood Suites by Hilton Atlantic City/Egg Harbor Township, responded to this reviewResponded August 4, 2014

Thank you for your review. I sincerely apologize for the lack of consistency that you encountered. Something like this is out of the ordinary for our hotel and I am sorry it happened to you. If you would like to discuss your stay further I encourage you to contact me at the hotel at 609-272-7771 or by email at kevin.delaney@Hilton.com.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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468 - 474 of 668 reviews

Reviewed July 29, 2014

Extremely clean room & lobby. Well stocked amenities in room. Room spacious. Breakfast (included) was more than adequate. Convenient location travel wise. Very helpful staff. Would absolutely stay again.

  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Thank Journey55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, General Manager at Homewood Suites by Hilton Atlantic City/Egg Harbor Township, responded to this reviewResponded July 30, 2014

Thank you for your review. I am happy to hear you had such a good experience. See you next time!

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Reviewed July 27, 2014 via mobile

This was my second business trip here. My first review said this hotel was great except for having a room next to the tennis and basketball courts. The manager replied to my review and said they would keep me away from courts on my next stay. They absolutely kept that promise! This past stay was great and staff was friendly as usual!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank ammelton331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, General Manager at Homewood Suites by Hilton Atlantic City/Egg Harbor Township, responded to this reviewResponded July 29, 2014

Thank you for your review. I am happy to hear you had such a good experience. See you next time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2014

The suite here was absolutely wonderful and accommodated 6 of use very well! The rooms were clean and well laid out! The staff was wonderful and the breakfast was delicious! We stayed here and traveled to the local area beaches so while it was not right on the beach the cost and the room space was well worth the short drive to the local area attractions!

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Christine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, General Manager at Homewood Suites by Hilton Atlantic City/Egg Harbor Township, responded to this reviewResponded July 29, 2014

Thank you for your review. I am happy to hear you had such a good experience. See you next time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2014

Right off a busy highway but our room was peacefully quiet, spacious, clean and had every amenity, including a kitchen with two burner stove, and full size refrigerator. A couple or even a small family could live here for several days, and not feel crowded.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
1  Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, General Manager at Homewood Suites by Hilton Atlantic City/Egg Harbor Township, responded to this reviewResponded July 22, 2014

Thank you for your review. I am happy to hear you had such a good experience. See you next time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2014

The staff was very friendly and the room was excellent. Out all the possible hotels to stay in EHT i would definitely recommend the Homewood Suites. Many of my family stayed here before and after the wedding and I didn't hear any complaints which is always a good thing.

  • Stayed: August 2013, traveled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Rnightv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, General Manager at Homewood Suites by Hilton Atlantic City/Egg Harbor Township, responded to this reviewResponded July 22, 2014

Thank you for your review. I am happy to hear you had such a good experience. See you next time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2014

We stayed for two nights in mid-July. The hotel was full, but that didn't impact our satisfaction in any way. The room was great, just what we've come to expect from Homewood Suites - quiet, clean, and spacious. Really nice touch that there were two separate thermostats, so we could have a different temperature in the bedroom than my son had on the sofabed in the living room - can't remember ever seeing that in a hotel suite! Breakfast offered many options. Location of toaster/bread/bagels was a bit awkward during crowded times. Great location, convenient to Atlantic City Expy and Stockton College, plus many restaurants and shops. Would definitely recommend and will stay again if in the area.

Room Tip: We don't typically stay in first floor rooms, but it was fine (quieter than we expected), and ac...
See more room tips
  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank rcm322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin D, General Manager at Homewood Suites by Hilton Atlantic City/Egg Harbor Township, responded to this reviewResponded July 22, 2014

Thank you for your review. I am happy to hear you had such a good experience. See you next time!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Atlantic City/Egg Harbor Township

Address: 3008 English Creek Ave, Egg Harbor Township, NJ 08234-5242 (Formerly Homewood Suites by Hilton Egg Harbor)
Phone Number:
Location: United States > New Jersey > Egg Harbor Township
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Egg Harbor Township
Price Range: $103 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Atlantic City/Egg Harbor Township 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Homewood Suites by Hilton Atlantic City/Egg Harbor Township, NJ is conveniently located less than 20 minutes from Atlantic City casinos, beaches and shops in Egg Harbor Township, New Jersey. Visit our hotel and enjoy full breakfast each morning, evening dinner Mon-Thu and complimentary high-speed internet access. Whatever the reason for your visit, relax and keep in shape at our fitness center & pool. Explore many Egg Harbor Township area attractions just steps from our centrally located hotel. ... more   less 
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