I wish I could give this place a one. Our travel company runs tour buses up to Canada and stops at this place a couple times a month with up to 50 people per trip. Last week one of the tour guides left his iPad in the room at check out and once he realized he had left it on the bed, immediately called the hotel. He was told that no IPad was found and when he tried to explain that he "knows" exactly where he left it, was told it was their word against his.
He immediately called me (his boss) to explain the situation. On a side note, I have known this guy for years and though he admits being an idiot for leaving the iPad, he knows for a fact he left it on the bed. I called the hotel to speak business considering we bring thousands of dollars through this place a year, and was told by both Shanilla and the supposed GM, Alpa Desi that they would call me back regarding the matter. Neither ever did.
Considering they are willing to let thousands of dollars a year in revenue walk for a $500 IPad, I can only imagine how they treat regular guests. I'm taking our business elsewhere.More
- Free Parking