We stayed at this hotel April 3-6,2013 for a billiards expo that was at the convention center. When we arrived the front desk staff was very friendly, and the room was very spacious, neat and clean. We had no problem with housekeeping until the last day. We had to be at the convention center for 9 am so we planned on returning to check out by noon. We got back to the hotel to retrieve our luggage at 11:40. Just enough time to grab our things and get back to the tournament. When we got to our room, the laundry and trash were in the hall outside of the door, where there was clearly a DO NOT DISTURB sign on the door. To make matters worse, our room key did not work. I had to go to the front desk, and they couldn't understand why the key did not work. They re-isued me a key. When I got up to the room all of our things were moved off of the bed and restroom. There were three of us in the room, and now all of our belongings were grouped together! When we tried asking the maid what time check out was and why our things were touched she could only reply 3 oclock. We said check out is noon, and there was a do not disturb sign on the door. She repeated 3 oclock. Needless to say what should have taken us fifteen minutes to pack, turned into an hour. We ended up missing a very important match at the tournament. I just think housekeeping should know what a "do not disturb" sign means if they are working there! Imagine if we were in the room and they decided to enter....
- Official Description (provided by the hotel):
- Settle into the sensible and elegant Crowne Plaza Hotel Edison. Whether you're a business or leisure traveler, you will enjoy the combination of practicality and aesthetic appeal. Our beautiful hotel features 169 spacious guestrooms and suites with contemporary amenities such as wireless high-speed Internet access, a 24-hour business center, a fitness center open 24/7 and local shuttle service within 3 miles, based upon availability. You won't have to go far to grab a bite to eat. Local favorite Christie's Steakhouse Restaurant is onsite, serving breakfast, lunch, and dinner. You can also grab lunch, dinner, and your favorite drink at Christie's Lounge. Whether you're holding a business retreat, board meeting, or training seminar, your comfort and success are paramount. Take advantage of our facilities, which boast 12,000 square feet of flexible meeting and banquet space fit to accommodate 200 people for socials and 300 for conferences. Whatever your needs, Crowne Plaza is where your success starts. ... more less
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