Stayed here this past weekend for my daughters wedding. The hotels sales staff is full of liars. If wedding invites weren't sent out, we would have not used this hotel. In total, we probably had about 50 rooms booked so we were a pretty big group.
Now, the sales staff are complete liars. We had to deal with 3 different coordinations since they kept quitting or getting fired I presume. The terms kept changing and the new one wouldn't honor what the previous one said. On numerous occasions, I asked to speak with the hotel general manager but none of them would even tell me their name!
Overall, the wedding was great except for this issue. We had no problems with the rooms/food, the only issue is the staff of liars! I am writing an email to Starwood HQ with all the promises and who promised what.
Therefore, for any convention, wedding, or tour group, DO NOT STAY HERE. If you must, make sure you get everything in writing.
- Official Description (provided by the hotel):
- Whether traveling to New York, Philadelphia, or Atlantic City, Sheraton Eatontown Hotel is centrally located, near major highways and close to the Jersey Shore, Atlantic City and Seaside Heights. ... more less
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- Also Known As:
- Sheraton Eatontown
- Eatontown Sheraton