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“Great awecive”

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Holiday Inn East Windsor - Cranbury Area
Ranked #2 of 5 Hotels in East Windsor
Certificate of Excellence
Weymouth, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
“Great awecive”
Reviewed May 14, 2012

Checked in after along day Joah was there to greet me with my broken I phone that was until he had it fixed within 10 seconds made my day what a way to turn a lousy day into a wonderful evening Thanks Josh

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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452 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
new jersey
Level Contributor
109 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed April 29, 2012

For no other reason, but if your pulling off the new jersey turnpike, this Holiday Inn is IN. In fashion, In style and a great night to sleep in.

Its just what you would want, and is what you expect. Clean and comfortable at a Holiday Inn price.

Not all of Holiday Inns are the same. This one is a cut above the rest.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lobels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
316 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed April 23, 2012

If you plan to stay in this area of New Jersey, near Washington's Crossing, colleges, Great Adventure, the military base and more, this should be at the top of your list. It is a good sized hotel, 3 or 4 stories. For this chain, it falls somewhere between a Crowne Plaza and a Holiday Inn Express in size and appointments.

The spacious and contemporary lobby includes the guest computer area; there is a full service restaurant, JT'S, conference and ballrooms, and a small but well outfitted fitness room with sauna; there is an outdoor pool from Memorial Day to Labor Day. Sadly, there is no indoor pool or hot tub.

The rooms are a decent size with very up to date decor and appointments. The beds and bedding were clean and comfortable. The linens are of the better quality; the pillows and comforters nice and fluffy. The flat screen tv and internet, for our laptop, worked well. We were pleasantly surprised to find the room had a microwave and small fridge with little freezer compartment, and all were in good working order.
I will mention that the first room we were assigned did have a slight odor of old smoking or a pet, even though it was a non-smoking room. There was no problem changing to a different room without the odor.

I can not say enough about the accomodating service at this hotel. Every single staff member we encountered was eager to please us, which made our one night stay extremely pleasant. This includes the staff at the main desk, to maintenance appearing at our door moments after we inquired about an item in the room, to the restaurant staff checking that there were fresh goodies for us at the buffet table (weekend mornings) when we entered the restaurant. The employees didn't just make an effort to satisfy our needs; they often tried to anticipate them. Josh, in particular, attended to us in such a pleasant manner, with style and aplomb, making our entire check in and "set up" exceptionally smooth and pleasant. This is the type of attention we have only previously found in a 5 star hotel.

We have been travelling across the U.S and abroad for over 50 years; the last place we expected to find an entire staff providing top service was in southwest New Jersey; but we did!

That is not to say that the facility itself is not without some problems. Although it is quite pleasant inside and clean, things are not always checked to be certain that everything is in working order in every room for each new guest. In our room, one of the two telephones was not working, a socket on the desk was not working and the heating unit was not working properly. We had to put the thermostat up to 95 in order to get any heat to come out of the unit, rather than cool air. Then the room would get too hot. We did not call for assistance for any of these items, since it was late in the evening when we discovered them. I am certain someone would have come immediately if we had decided to call the desk, but we preferred to simply go to sleep and use more blankets, rather than have things worked on that evening. It is because of the need for these type of items to be tended to regularly, we did not give this hotel 5 circles; everything else was excellent.

We only tried the weekend buffet breakfast, so we can not comment on the lunch or dinner menu in the restaurant. It is comparatively priced as all is included- the food, juices, coffee/ tea. The breakfast offered something to eat in every category and was satisfactorily prepared.
The hotel is convenient to a main highway, with plenty of free parking. If we travel that way again, we most certainly shall return.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PokeyPaddler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Unlimited, Guest Relations Manager at Holiday Inn East Windsor - Cranbury Area, responded to this review, May 15, 2012
Dear PokeyPaddler,

We are happy to hear that you had a pleasant stay at our location. We strive for great service and we are glad that you found that with us. I am sorry to hear that your heat, telephone and electrical socket were not in working order during your stay. However, we are pleased to hear that you will consider staying with us again in the future.

Thank you for the positive review and we hope to see you soon!
Holiday Inn East Windsor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MD
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 23, 2012

We stayed on night at this Holiday Inn and it's super clean and friendly. My kids loved the towel animals on the bed when we just came in. We felt the loud "welcome". The hotel on the whole is clean and super, and beds and sheets are so comfortable. There is a swimming pool we didn't get to use due to our tiredness but it's always something we like to use whenever possible. There is wireless internet connection so it's so convenient. I recommend it to anybody who would like a relaxing stay.

Room Tip: You can get a room with a swimming pool view.
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cutegirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ewing New Jersey
2 reviews
Reviewed April 14, 2012

I am a long-term guest at this property. From the day I checked in everyone has went above and beyond to make sure that I was happy. I would recommend this property to anyone whether staying for business pleasure or using the on-site national conference center.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Randy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 13, 2012

I have stayed in the Holiday Inn East Windsor in March 2012. I was travelling in business and stayed for two nights.

Positive points:
- Clean and well maintained rooms
- Spacious room with a seating area and a large desk
- Large and comfy bed
- Competitive rate
- Breakfast included on the daily rate – even if with limited choice

To improve:
- WiFi Internet is included on the rate but was off in one of the mornings – front office staff claimed it was a Comcast issue…; otherwise, slow

For the price, I think it ends up being a solid choice.

As an European, I am always pleased with the hotel rooms size in USA – unless you are in New York City…

The issues with the internet – a Major issue when you are travelling on business – made me think twice before classifying the hotel as very good. I have however stayed in this same hotel other times and it was the first time I had internet problems, so I want to believe I was just unlucky this time.

For dinner, I recommend Café Capuano, 2025 Old Trenton Rd, Princeton Jct – a 10min drive. Good American style Italian food.

Room Tip: If you have light sleep consider asking for a room facing the hotel carpark. Rooms on the other side...
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LAASG_Portugal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Unlimited, Guest Relations Manager at Holiday Inn East Windsor - Cranbury Area, responded to this review, March 23, 2012
Dear LAASG_Portugal,
Thank you for the feedback about our hotel. We will definitely look into the internet issue. We are so pleased to hear that you had a good stay with us and we hope to see you again soon.

Thank you.
Holiday Inn East Windsor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winter Springs, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 28, 2011

tara and jayson and the staff of the east windsor holiday inn helped to give us the wedding of a lifetime for my daughter on july 23, 2011. The venue was decorated beautifully, from the rehersal dinner, ceremony to the reception. they couldn't have done more to make it a fairy tale wedding. The food was great, staff friendly and accommodating and the event they created was amazing.
the hotel staff was great as well, comfortable rooms and catered to our every whim, we had such a ball would love to do it again. It was a great value with a magnificent ending.
I recommend everyone who is getting married in the area to check out this venue can't be a better choice. We came from Florida and would do it again to have our wedding there,
thanks everyone
tara and jayson are the best
Bernice

  • Stayed July 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bernice C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn East Windsor - Cranbury Area

Property: Holiday Inn East Windsor - Cranbury Area
Address: 399 Monmouth St, East Windsor, NJ 08520-5003
Phone Number:
Location: United States > New Jersey > East Windsor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in East Windsor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn East Windsor - Cranbury Area 3*
Number of rooms: 202
Official Description (provided by the hotel):
The Holiday Inn® East Windsor hotel's staff works hard to provide you with unparalleled comfort and convenience, so you feel energized when you leave and ready to book your next stay. Situated right off the New Jersey Turnpike at Exit 8 and halfway between New York City and Philadelphia, travelers are never too far from their next destination.On-site professional events are always a success in East Windsor, NJ since the hotel hosts the National Conference Center, featuring 14,000 sq ft of space and modern A/V equipment. For a sophisticated social or corporate event, you may also want to consider reserving the Windsor Ballroom. Free Wi-Fi access and a Business Center assist you with executing work seamlessly from the comfort of the hotel.East Windsor is only a few minutes from attractions in the Princeton and Trenton areas if you feel like venturing out, while the Grounds for Sculpture are only 14 miles away. Be pleasantly surprised by the prices at Jackson Premium Outlets, and then head to Old Bridge Township Raceway for fast-paced family fun. Six Flags Great Adventure is perfect for thrill-lovers, so make sure to ask about our Stay & Play packages.After a day of exploring, our full-service JT's Restaurant and Pub is the place to grab a meal. When you stay with us in East Windsor, NJ, hotel features like an outdoor pool and sauna help make your trip more enjoyable. Guests must be 21 years of age or older to check in (some exceptions apply please call the hotel for details). Valid photo ID and credit card required at check in. ... more   less 
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Also Known As:
Holiday Inn East Windsor Hotel East Windsor
East Windsor Holiday Inn

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