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“Great Hotel! Great staff!!”

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Homewood Suites by Hilton East Rutherford-Meadowlands
Ranked #1 of 5 Hotels in East Rutherford
Certificate of Excellence
Reviewed August 11, 2013 via mobile

My family and I stayed at this hotel while visiting New York last week. It was a really positive experience. I have to give special mention to Genesis, who works at the front desk. Above and beyond customer service is sometimes hard to find these days, but Genesis was fantastic. She was friendly and really helped me and my family during our visit. In my opinion, she deserves special recognition by your organization. She is representing your organization very well! Thanks for a great experience! I highly recommend this hotel!

  • Stayed: August 2013
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Thank PatElena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood17gm, General Manager at Homewood Suites by Hilton East Rutherford-Meadowlands, responded to this reviewResponded August 14, 2013

Dear PatElena;

Thank you for your outstanding review. I am pleased to hear that you think we are a "Great Hotel! Great Staff!!". I see that you and your family had a very positive experince and that you enjoyed your trip to NYC. We are pleased to have been of service. We look forward to your return when in our area in the future and do thank you for your business.

Sincerely,
Tom
GM

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472 - 478 of 618 reviews

A TripAdvisor Member
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Reviewed August 11, 2013

Would stay again. We had a minor problem with our room upon arrival and they took care of it immediately. Front desk was extremely helpful with advice on area. Food was good and place was very clean and I am a clean freak!

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood17gm, General Manager at Homewood Suites by Hilton East Rutherford-Meadowlands, responded to this reviewResponded August 14, 2013

Dear TripAdvisor Member;

Thank you for your review, your comments are truly appreciated! We are pleased to hear that you think we are a "Great, clean place to stay." I see from your comments that you are a clean freak and that we were able to meet the expectations that you have been accustomed to. Again, thank you for your business and we look forward to you returning.

Sincerely,
Tom
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2013

Very nice hotel. Quick easy access to NYC. Staff goes above and beyond to assure comfort and convenience. Went to great lenths to make sure we felt welcome. Will stay here again and have already recommended to several friends and relatives.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Leah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood17gm, General Manager at Homewood Suites by Hilton East Rutherford-Meadowlands, responded to this reviewResponded August 14, 2013

Dear Leah C;

Thank you for your review & comments. We are honored to hear that you are an "Extremely Satisfied Customer” I am pleased to hear that our staff went above and beyond to assure your comfort and convenience. We look forward to your return and to thank you for your recommendations to your friends & relatives.

Sincerely,
Tom
GM

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Reviewed July 31, 2013

We had a girls weekend at the Homewood Suites East Rutherford 7/24/13-7/27/13...mainly to see Bon Jovi and visit NYC!! We arrived at LaGuardia Airport and took Joe's Limo (I highly recommend) and they brought us to the Homewood. From the moment we walked in the door to the moment we left on the 27th, we were treated like VIP guests. Everyone was very pleasant and helpful. The hotel itself is in great condition as our room was very clean and spacious. Some of the highlights to the hotel included complimentary breakfast (a good one at that!!), complimentary dinner (M-Th, I believe), complimentary beer/wine every night, free shuttle (we used it to go to train station and liquor store), and reservations easily made for us. We enjoyed the complimentary dinner one night and had spaghetti and meatballs, salad, steamed veggies, cookies/brownies, and beer. It was delicious!

If you are staying at the Homewood for an event at MetLife Stadium, look into Eddie's Limo. There was a sign at the desk...$10 per person/each way. It made it a lot easier than taking a taxi. The stadium is not within walking distance. Around the hotel is an Aldi, Panera, Dollar Tree, and a couple of other restaurants (all of these within walking distance).

Everything about this hotel was wonderful and exceeded my expectations. The bed was comfy and the bathroom/shower was very clean and relaxing. I have absolutely no complaints about this hotel and would highly recommend you to stay here. We are planning another trip to NYC and will definitely consider staying here again...it was very convenient and also allowed us to unwind from a busy day in the Big City!!!!! Please don't hesitate to contact me for more specifics regarding this hotel!

Room Tip: We were in room 701 which was top floor in the corner...and it was perfect!
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  • Stayed: July 2013, traveled with friends
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Thank Shelby D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood17gm, General Manager at Homewood Suites by Hilton East Rutherford-Meadowlands, responded to this reviewResponded August 1, 2013

Dear Shelby D,

We are delighted to hear tht you think we are "Absolutely Perfect!!!" Thank you for posting your review. I see from your comments that everyone in your group had and enjoyable time and that you liked our serviecs and amentiies. We hope to see you next time you are in our area. Thank you very much for your business and kind words, they are absolutly appreciated!

Cheers,
Tom
GM

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Reviewed July 30, 2013

Terrific location near Panera. Would be perfect for games at Met Life. It is very close to NYC and one of the few places you can find a two bedroom for a reasonable price. They care about the little details and the room will definitely feel above average.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Dragons_And_Tigers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood17gm, General Manager at Homewood Suites by Hilton East Rutherford-Meadowlands, responded to this reviewResponded July 31, 2013

Dear Dragons_and_tigers;

We are pleased to hear that you think we are a "Great Place to Stay." Thank you for your business and comments, they are truly appreciated! Hope to see you soon.

Tom
GM

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Reviewed July 29, 2013

We stayed here on an overnight trip when we took the kids to Medieval Times (super close by.) The suite was really clean, spacious and quiet. To our surprise we had a nice view of the Manhattan skyline. Breakfast was not crowded, had a good selection and we had plenty of tables. The kids enjoyed the giant chess board. We liked having a separate tub and shower in the bathroom. The only little negative was that the shutters dividing the bath from the bedroom did not close fully. They did not meet in the middle, left a bit of a gap, which meant that the bathroom was not 100% private. Other than that we had a good stay.

Room Tip: Ask for a room on a higher floor facing the city. We got our view by chance, but it was a nice bonu...
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  • Stayed: April 2013, traveled with family
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Thank abcmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood17gm, General Manager at Homewood Suites by Hilton East Rutherford-Meadowlands, responded to this reviewResponded July 31, 2013

Dear Abcmama,

Thank you for your review. We are glad to hear that you think we are "Convenient and Comfortable". Your kind words and business are truly appreciated! We look forward to your return next time you are in our area. Regards.

Tom
GM

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Reviewed July 29, 2013

We were in the area for a wedding. It was my husband, father-in-law and myself. The 2-bedroom suite was absolutely perfect and cheaper than 2 regular rooms at another hotel. The staff was pleasant and the property well-maintained

  • Stayed: July 2013, traveled with family
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Thank Patti S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood17gm, General Manager at Homewood Suites by Hilton East Rutherford-Meadowlands, responded to this reviewResponded July 30, 2013

Dear Patti S;

Thank you for review and kind words. We are pleased to hear that you enjoyed our facilities and that you found our 2 bedroom suite to be very spacious. We truly thank you for your business and look forward to hosting your next event in our area. Again, thank you.

With warm regards,
Tom
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton East Rutherford-Meadowlands

Address: 125 Route 17 South, East Rutherford, NJ 07073
Phone Number:
Location: United States > New Jersey > East Rutherford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in East Rutherford
Price Range: $167 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton East Rutherford-Meadowlands 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Homewood Suites Rutherford-Meadowlands Hotel East Rutherford

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