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Holiday Inn Express Tower Center New Brunswick
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Reviews (324)
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All reviewsnj turnpikefront deskpancake makertower centernew brunswickroom was cleancinnamon rollsfree internetbus stationhard boiled eggswould stay againnice poolmicrowave and fridgethe breakfast areavery pleasant stayexcellent breakfastyogurt
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177 - 182 of 324 reviews
Reviewed July 29, 2014

Reasonably priced hotel, next to the NJ turnpike and bus service available. I made the reservation as we were driving from the shore as a last minute thing during our stay in NJ for our last night.
The staff was friendly, the hotel was immaculate! We took a dip in the pool to relax after our long ride from the shore.
Breakfast was very good, with a machine that made pancakes in a minute. I wish I had that at home! There was plenty of food, and enough choices to please everyone.
This hotel is not located with places you can walk to, so if that matters to you, then this hotel isn't for you. I would stay there again, and would recommend it highly to friends.
Free wi-fi was great, and I was able to print our boarding passes for the day we were leaving in the business center along with directions to the airport for no charge.

  • Stayed: July 2014, traveled with family
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1  Thank niteowl22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY_BobbyS, Director of Sales at Holiday Inn Express Tower Center New Brunswick, responded to this reviewResponded August 12, 2014

Dear NiteOwl22:

Thank you for your great review. As the pancake machine is part of our complimentary breakfast, we have had numerous guests, such as yourself, thoroughly enjoy the service and breakfast. We've even had some guests ask our General Manager where they can purchase the machine for home... :)

We look forward to having you with us again, enjoying our hotel and the pancakes.

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Reviewed June 18, 2014

Great location, very handy business center. Something could be improved in the future is to provide international fax service. The breakfast was ok. Eggs were hard to find as they stored them in the refrigerator. It would be better if coffee could also be served after the breakfast hours.

  • Stayed: June 2014, traveled on business
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Thank yymedia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY_BobbyS, Director of Sales at Holiday Inn Express Tower Center New Brunswick, responded to this reviewResponded August 12, 2014

Dear YYMedia:

Thank you for your great review of our hotel. As you found, our hard boiled eggs are kept in the refrigerator with the yogurt, cheese and milk, as part of our complimentary breakfast. The coffee is served 24-hours a day, also located in our breakfast area. Please enjoy at any time.

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Reviewed June 12, 2014

Jorje on the front desk at night was especially pleasant, welcoming and professional. accommodated a last minute stay. The room was clean and quiet. Some noise from the highway directly next to hotel.

  • Stayed: June 2014, traveled with family
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Thank Danielle39_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY_BobbyS, Director of Sales at Holiday Inn Express Tower Center New Brunswick, responded to this reviewResponded August 12, 2014

Dear Danielle39_11:

Thank you for your comments about our hotel and one of our Guest Service Representatives, Jorge. He, along with our other staff, truly embody the service culture we have at our hotel.

As you mentioned, we are conveniently located by Rutgers' New Brunswick campus, along with all the business, lounges and restaurants in the downtown New Brunswick, NJ area. Also, our hotel is located right next to the Neilsen Transportation Center, where guests can take direct (non-stop) buses to Manhattan.

We look forward to having you stay with us again, when you return to visit Rutgers or the area.

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Reviewed May 29, 2014

Room was clean and smelt clean, breakfast was alot of eating choices that's a plus and the person serving was very polite and extremely helpful. The only thing was the TV channels kept jumping cable was no good, couldn't see picture clearly. Everything else was perfect

  • Stayed: May 2014
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Thank Novida A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY_BobbyS, Director of Sales at Holiday Inn Express Tower Center New Brunswick, responded to this reviewResponded August 12, 2014

Dear Novida A:

Thank you for your review and outstanding comments about our breakfast and the breakfast hostess. We will share your comments at our next staff meeting. Also, if you were having some issues with the TV picture, please do not hesitate to contact the Front Desk by dialing 0, we would have sent someone to resolve the situation to your satisfaction.

Thank you.. and we look forward to having you with us again.

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Reviewed May 29, 2014

I'm admittedly a fan generally of Holiday Inn Express, and this one hit all the buttons. Clean, close to highway, large and well-appointed rooms (microwave and fridge), breakfast as it should be at an HIE. Staff friendly. And folks... when you consider that you're in New Jersey, land of jughandles and traffic circles and inventor of the Jersey barrier, the access in and out of this hotel isn't all that bad! (smiling) (Seriously, I didn't think the in and out was all that tough.) (Though you do need a car to go anywhere but the adjacent other hotels.) The price was excellent, too.

  • Stayed: May 2014, traveled with family
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1  Thank Deejub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY_BobbyS, Director of Sales at Holiday Inn Express Tower Center New Brunswick, responded to this reviewResponded August 12, 2014

Dear Deejub:

You are absolutely right about NJ and the jughandles! At least our location, as you mentioned, right off Rt 95/NJ Turnpike Exit 9, or Routes 1, 9 & 18, makes access to our hotel easy from any major route/city in the Northeast.

Glad you thoroughly enjoyed our hotel and we look forward to having you stay with us again soon.

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