We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Overall great place to stay!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Homewood Suites Newark-Cranford
Ranked #1 of 1 Hotels in Cranford
Certificate of Excellence
Reviewed April 15, 2013

Great location off the highway. Plenty of parking. Room was ready upon check in. I appreciate the bedroom being separate from the living space. The room was clean and well stocked. As a family of four, quiet nights is important and we were plesantly surprised with the surroundings. The complimentary hot breakfast buffet was delicious with something for everyone. We will definitely be staying here again when we revisit the area!

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Shana O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood S, Director of Sales at Homewood Suites Newark-Cranford, responded to this reviewResponded April 16, 2013

Hello Shana O,

Thank you for your 5-star review of the property! We pride ourselves in exceptional service, and we clearly delivered during your stay.

There are a number of options within driving distance for a family of four to enjoy while staying with us. In addition, if you visit us during the week, you will also be able to take advantage of complimentary dinner buffet Monday through Thursday.

Please contact me directly prior to making your next reservation. We look forward to continuing the great service you experienced.

Vinnie Cicerale
Director of Sales
908-709-1980

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (666)
Traveler rating
Traveler type
Time of year
Language

585 - 591 of 666 reviews

Reviewed April 13, 2013

To start with, they never have enough onsite parking - you always have to drive around looking for a spot and you frequently have to park on the side street. Not handy when it is raining, snowing, or anything but warm and sunny. The rooms are large enough but the hotel always has an "unclean" feel to it. The door locks work erratically and the elevator is extremely slow. All that being said, the manager's reception has decent food for this type of free offering. The breakfast is typical eggs, fruit, and the like. Regarding service - the front desk has excellent staff and the maintenance team is outstanding. The workout area is small but the equipment always seems to work, unlike many other hotels where something is always broken. The wireless has a strong signal and good bandwidth. In general, this hotel just rates as average, except for the quality of the staff. If the staff weren't as good as they are, I would have given a poor rating.

Room Tip: Make sure your room is not near nor does it back-up to the elevator area. The elevator is very nois...
See more room tips
  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RHC4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood S, Director of Sales at Homewood Suites Newark-Cranford, responded to this reviewResponded April 16, 2013

Dear RHC4,

Thank you for taking the time to write a response on our property. Your feedback is appreciated, as it will help the entire staff grow to exceed your expectations on your next stay.

I apologize you feel the hotel is unclean. I hope you will contact the property to discuss why you feel this way, so we may address specific issues you may have faced. As a note, we recently scored 98% cleanliness standard on a recent audit from Hilton.

Overall, I am happy the service you received overcame the issues you experienced. I invite you to contact me directly prior to your next stay, so that we can discuss your specific concerns and what we can do to improve your overall experience.

I look forward to your response and appreciate your feedback. Please feel free to contact me directly.

Vinnie Cicerale
Director of Sales
908-709-1980

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2013

Sub-standard kitchen appliances and cookware. Refrigerator not too good. Loud eplosions out the backside of the building- probably from hotel linen laundry.Would not stay at the backside of the hotel.

Room Tip: The back row of rooms is subject to exhaust explosions from the laundry.
See more room tips
  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank jtzr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood S, Director of Sales at Homewood Suites Newark-Cranford, responded to this reviewResponded April 8, 2013

Dear jtzr1,

Thank you for taking a moment to review our hotel your recent stay. The entire staff appreciates all guest feedback especially when positive. However, it appears we failed to meet or exceed your expectations in a few areas especially regarding the kitchen area and noise.

Your further feedback is vital to rectifying the issues you faced during your stay. Please contact the property directly so we may address your concerns specifically.


jtzr1, thank you for choosing our hotel for your lodging needs while in Cranford, NJ. We look forward to welcoming you back, and are confident your next stay will certainly exceed expectations.

Yours in Hospitality,

Vinnie Cicerale
Director of Sales
908-709-1980

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2013

I am working in this area for a few weeks and chose this hotel for my base of operations.
The check-in experience was flawless, staff was very friendly and informed. My suite was clean though lacking a few items in the kitchen but after requesting the items they were brought to me right away. The breakfast is good and the dinner, 4 nights a week, was excellent.
Nice area to walk for exercise and convenient to the Garden State Parkway and Newark airport.

Room Tip: Ask for a room away from the trash dumpster.
See more room tips
  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Russell B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood S, Director of Sales at Homewood Suites Newark-Cranford, responded to this reviewResponded April 2, 2013

Dear Russell B,

Thank you for your excellent 5-star review of the property! The strength of our property is built on feedback such as yours. We are happy to see our service did not disappoint, as we pride ourselves in exemplary service for all our guests.

As I have mentioned in previous responses, our property does offer complimentary breakfast 7-days a week, as well as complimentary dinner 4-days a week. Please feel free to contact the hotel for the daily menu offerings!

We look forward to you continuing your stay with us for the next few weeks, and thank you for choosing us as your "Home Away from Home"!

Yours in Hospitality,

Vinnie Cicerale
Director of Sales
908-709-1980 ext. 7803

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2013

Homewood Suites is the place to stay! Staff is very accomodating and the suites are beautiful! The price is so extremely affordable , all that and then a free Hot breakfast buffet! Who could ask for more!! Would stay again and again!!!

Room Tip: 1st floor rooms have quieter AC as we learned our 2nd trip back!
See more room tips
  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rachellm173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood S, Director of Sales at Homewood Suites Newark-Cranford, responded to this reviewResponded March 26, 2013

Hello Rachellm173,

Thank you for your FANTASTIC 5-star review of our property! I noticed you mentioned this was your second stay with us; thank you for your loyalty!

I am happy you took advantage of our complimentary full breakfast buffet. Did you try the bagels? Delivered fresh daily, you cannot come to NJ without having one of our famous bagels!

If you stay mid-week, you are also able to take advantage of our complimentary dinner buffet served Monday through Thursday. Tonight (as of 3/26), we are serving Raviolis with 2 different sauces, as well as salad bar and soft drinks.

Nonetheless, thank you for taking the time to research our property and your loyalty. Please feel free to contact us for your next stay. Thank you!

Yours in Hospitality,

Vinnie Cicerale
Director of Sales
908-709-1980 ext. 7803

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2013

A friend and I stayed at Homewood Suites Mon-Friday during the passing of her father in January 2012. The front desk male clerk/manager was very accommodating. Although one evening the young lady desk clerk could not stay off her cell phone to answer questions. She needs to have lessons about job responsibilities and customers come first. The breakfast and dinner meals were delicious! Kuddos to those nice ladies preparing and working the area. One suggestion we would make is the maids could do a better job each day. We kept the room picked up and organized but could not tell anyone had cleaned the bathroom, dusted or vacuumed. We wondered since we were tidy and neat if they came in and cleaned. The hotel is easily accessible to the Garden State Parkway (in either direction) and the surrounding area. Great place to find comfort when it was most needed.

Room Tip: We stayed on the first floor and it was quiet - no problems. Easy to enter and exit during the cold...
See more room tips
  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Becky M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood S, Director of Sales at Homewood Suites Newark-Cranford, responded to this reviewResponded March 18, 2013

Hello Becky M,

Thank you for taking the time to write a fantastic 5-star review! Please note we take all feedback very seriously, and appreciate you noticing a few things we will work on. I am happy you took advantage of the complimentary meals. The breakfast and dinner offer our travelers significant savings, and we are happy you noticed the staff taking pride in the food preparation.

Please do not hesitate to contact me should travel bring you back to the area. We sincerely hope it will be on much better terms. Thank you and best of luck to you and your friend.

Yours in Hospitality,

Vinnie Cicerale
Director of Sales
908-709-1980

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2013

Have stayed numerous times over the past few months and determined it was time for a review. Rooms Ned a major overhaul. Bathroom fixtures are loose, wallpaper peeling (room 324 was the last room I was in) couches sink in when you sit on them. Have had previous problem with mold in other rooms. As of now, the corridor carpet is being updated which is nice but room updates would be better.

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Reviewer46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood S, Director of Sales at Homewood Suites Newark-Cranford, responded to this reviewResponded March 7, 2013

Dear Reviewer46,

First, let me extend my apologies for your lack of satisfactory stay. You mentioned a few issues that are currently being addressed. To start; yes the carpet is being replaced, which is the first phase of our long-term interior renovation. New couches have been installed in the suites as of last week, and ottomans are on their way as well.

Regarding the issues with the bathroom: we are employing an agressive preventative maintenance program that will rectify these issues.

The strength of the property is built on customer loyalty and feedback. It appears we fell short on this stay, but we appreciate you taking the time to share your comments. Please feel free to contact the hotel directly and ask for me, so that I may address your specific recent stay and earn your loyalty. Thank you,

Vinnie Cicerale
Director of Sales
908-709-1980 ext. 7803

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Cranford
2.5 mi away
The Kenilworth Hotel
The Kenilworth Hotel
#1 of 1 in Kenilworth
647 reviews
3.8 mi away
Hilton Garden Inn Springfield
2.5 mi away
Hampton Inn Linden
Hampton Inn Linden
#1 of 4 in Linden
637 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Holiday Inn Clark - Newark
2.9 mi away
Best Western Riverview Inn & Suites
19.4 mi away
Homewood Suites by Hilton Edgewater - NYC Area
Show Prices
Show Prices
Show Prices

Been to Homewood Suites Newark-Cranford? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites Newark-Cranford

Address: 2 Jackson Dr, Cranford, NJ 07016-3602
Phone Number:
Location: United States > New Jersey > Cranford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Cranford
Price Range: $131 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Newark-Cranford 3*
Number of rooms: 108
Official Description (provided by the hotel):
The Homewood Suites by Hilton® Newark-Cranford is conveniently located just 17 miles from New York City in Cranford, New Jersey. Visit our hotel and enjoy full breakfast each morning, evening dinner & drinks, free high-speed internet access, & comfortable one and two-bedroom suites. Whatever the reason for your visit, relax and keep in shape at our fitness center and outdoor pool. Explore many Cranford area attractions just steps from our centrally located hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Hotels.com, Expedia, Travelocity, Orbitz, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Homewood Suites Newark-Cranford reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites Cranford Hotel Cranford
Homewood Cranford
Cranford Homewood Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing