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“Outstanding”

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Staybridge Suites Cranbury
Ranked #1 of 4 Hotels in Cranbury
Reviewed June 30, 2009

I travel to this location approximately 2 nights per month, every 2-3 months, and the service is incredible.

  • Stayed: March 2009, traveled on business
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1  Thank gonavyma2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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135 - 141 of 151 reviews

Reviewed June 19, 2009

Clean, quiet, 3 floor property in the middle of miles of corporate headquarters and warehouses surrounded by lawns, ponds and trees. Studio suite had "L" shaped configuration with all the following in the same open room: comfortable bed, large sitting area with sofa and kitchenette with full size fridge, large microwave, 2 burner stove top, sink, dishwasher, and stocked with dishes and cookware. Large closet and sink area outside bathroom. Small bathroom with toilet and tub/shower with curved shower curtain rod and large rain-type shower head. Tub did not drain well, but it wasn't fixed during my 2 night stay. Television has a stand that turns toward sofa or bed. Hot breakfast buffet included all the usual choices and was ok. Hot coffee and tea available in lobby all the time. Mon-Thurs 'sundowner' snacks provided in the early evening. During our stay it consisted of burgers grilled by the pool and all the fixings, sodas and watermelon. Free laundry room if you need it. Computer and printer set up in the lobby area. Wireless internet in the room did not work, but front desk provided cable to plug in and service was fine, if a little slow. Outdoor pool is small but looked clean and kid friendly. Friendly staff. Not much else in the area - you will need to drive 15-20 minutes for dining, shopping choices. We got an excellent rate, and for the money, it was a fine stay.

  • Stayed: June 2009, traveled on business
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Thank Traveler13Pa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2008

My wife and I and our two youg childeren (2 and 3 years old) were in the NYC area for vacation and decided to stay at the staybridge suites for three weeks in a two bedroom suite. After a long flight from Amsterdam, the Netherlands (where we live) to JFK, we took a rent a car and arrived in this quiet suite hotel. We very much enjoyed staying at this hotel. It was very laid back and quiet. We enjoyed the privacy of the hotel. My 3 year old daughter loved the small outside pool, which she often had for herself. Perfect stay, and a very convenient hotel especially when travelling with small childeren

  • Stayed: July 2008
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1  Thank aaa77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2007

The property is nice and kept up well, but it hides a nightmare underneath. I have traveled all over the world and never have I been treated so terribly at a hotel. I read the last review before we stayed, and should have been scared off, but what I thought was a decent rate kept me coming. From being billed an extra $2600 to being insulted and lied to by the simply awful manager who isn't fit to run the cheapest motel wrecked our stay. We were promised from her due to so many problems incl. loss of internet that they didn't repair for 3 days, heat not working (btw they limit your adjustment of the temperature to 2 degrees at a time, if you try to adjust it more it shuts off.) They have absolutely no customer service skills and are just plain rude and threatening. The housekeeping will find any excuse to not do their jobs. I have heard there is a new owner from the prior review who brought in this new team from hell and that it hasn't always been this way. Do yourself and your family a favor and stay ANYWHERE else. We stayed for 19 nights in 2 rooms and for all that money still we were treated worse than I can believe.

  • Stayed: November 2007, traveled with family
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2  Thank jalder1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBcranbury, Manager at Staybridge Suites Cranbury, responded to this reviewResponded January 30, 2008

We apologize for any misguided feelings this person may have. The managment of this hotel strives to maintain a high level of customer service. This guest happened to stay with us during our transition to wireless internet access. We did not over charge this guest by any amount. Our thermostats in all of our rooms are in perfect working order. Housekeeping is constantly trained and checked by management. We sincerely appreciate feedback about our hotel, and are comitted to addressing each in the appropriate manner.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2007

This hotel was awesome up until mid Sept 07. Then they got a new owner/managers/front desk/housekeeping and the whole place has gone way down hill.

The housekeeping has gone way down. The rooms smell now. The lack of knowledge and friendliness is no more. The security is not what one would expect when staying at a hotel. The outside doors open without your key allowing anyone into the hotel.

Go across the street to the Residence Inn.

  • Stayed: July 2007, traveled on business
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2  Thank JANET H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBcranbury, Manager at Staybridge Suites Cranbury, responded to this reviewResponded January 30, 2008

Thank you for your feedback. I apologize for this unfortunate experience while staying with us. Please be assured that we take all comments and act upon them accordingly. The doors to our property do in fact lock and a guest key is required to access. Our management team is committed to providing the highest level of customer service.

Thank you,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2007

We stayed 1 night on a family visit with 2 small children. We've stayed here in the past and it never disappoints. The main reason we choose this property is its location (not a lot of options in Central Jersey) and suites. We had a King suite, which had a sitting room with kitchenette (appliances and small table) and sofa bed with TV, a separate bedroom with the king bed, and a bath. With both a stove and microwave plus dishes, you can easily cook for a small family if you want. The property is relatively new, and everything looks so well maintained that it could pass for recently opened. The beds are very comfortable. The breakfast is a cut above what we ate the previous couple of nights at Holiday Inn Express properties -- waffles from a waffle maker instead of frozen, more bread choices, better fruit selection. We were initially anxious when we heard some noise coming through the door of the room next door, but once inside our room we couldn't hear a thing. It looked like the pool might have been closed, but it didn't concern us since we were making a brief stop. Finally, i paid more than usual, but I suppose that was to be expected for a weekend night during amusement park season. I wouldn't hesitate to stay here again, but I'll try harder to find a better rate next time.

  • Stayed: August 2007, traveled with family
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Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2007

I stayed here with my husband and my 1 1/2 yr old twins. It was our first time staying in a hotel w/ them. We stayed after a day at Sesame Place in Langhorne PA. We needed a place where we could have a nice suite and kitchenette b/c of our children being picky eaters. This way we could cook their favorite foods instead of eating out.

The complementary breakfast buffet was great. My kids ate belgian waffles and the hotel worker who serviced the kitchen area was very attentive to my kids. She even helped us get ice (from various places) to fill our cooler for the car ride home.

The room itself was very nice and clean. We had requested 2 cribs and they were waiting in the room when we arrived, along w/ 2 Staybridge Suites bibs for the boys.

Everyone was friendly and helpful with directions, etc. i'd definitely recommend this hotel.

  • Stayed: July 2006, traveled with family
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Thank BrooklynMom_of_twins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Cranbury

Address: 1272 S River Rd, Cranbury, NJ 08512-3601
Phone Number:
Location: United States > New Jersey > Cranbury
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Cranbury
Price Range: $96 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Cranbury 3*
Number of rooms: 87
Official Description (provided by the hotel):
Welcome to the Staybridge Suites hotel, Jamesburg Cranbury, NJ. The Staybridge Suites Cranbury hotel is a member of the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Candlewood Suites Hotels. Specializing in the Extended Stay experience, the Staybridge Suites is the perfect environment for project teams, training, relocation, temporary & corporate housing.The Staybridge Suites hotel is centrally located 3 miles from exit 8A off the NJ Turnpike near Routes 1, 130 & 535; minutes from South Brunswick, East Brunswick, Monroe, East Windsor & Princeton Real estate districts. Our location offers near access to Rhodia, Volkswagen Audi Training Center, Conway, Hovione, Six Flags Great Adventure, Sesame Place, New Hope, Lambertville & Englishtown.The Staybridge Suites hotel offers apartment like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio, one-bedroom and two-bedroom/two-bathroom apartment - like suites featuring fully-equipped kitchens, spacious living & work areas, TV with HBO,free wired & wireless Internet & direct dial phones with personalized voicemail. Other features include 24-hour business center with free Internet, print/fax/copy capabilities, free laundry facilities, fitness center, outdoor pool, courtyard with grills, free deluxe breakfast buffet and evening Sundowner receptions. (Tuesday - Thursday) ... more   less 
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Also Known As:
Staybridge Suites Cranbury Hotel Cranbury
Cranbury Staybridge Suites

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