On 6/17/13, I reserved & received confirmation for A NON SMOKING 2 DOUBLE BED ROOM, to attend a high school reunion on 10/12/13. At check in we were assigned an ACCESSIBLE KING ROOM. The explanation was that the American Red Cross needed rooms with 2 beds for fire victims~there were no other rooms available. The front desk person was apologetic, but stated there was nothing she could do. The room was located on the top floor, close to the vending machine...the sound proofing in the room we found out after mid night was not good either. When we stepped into the room, it was in obvious need of a deep cleaning. The carpet was worn, the tables, desk etc were smeared, the bathroom had such a strong smell of urine that I had to ask for a housekeeping staff member to come to address it. The gentleman sprayed some deodorizer, which initially masked the odor, but it returned almost immediately. The water control for the shower was difficult to adjust, the water pressure non existent. The towels were thin and worn, the tub stained. There was 1 mirror in the entire room and that was in the bathroom with poor lighting. The iphone, alarm docking station had no power plug attached. The front desk offered a 15% discount for inconvenience. When the bill was slipped under the door, it did NOT reflect a discount. Once again, I had to contact the desk and then the folio was adjusted. We have stayed in the particular Holiday Inn before, in spite of "renovations", it has gone down hill. I expected more. Disappointing stay.
- Official Description (provided by the hotel):
- Welcome home to our historic and charming small town of Clinton, New Jersey! Nestled in the rolling hills of Hunterdon County ,with easy on/off I-78 at exit 15 and ample free parking. Take our complimentary weekday shuttle to offices in Lebanon, Perryville, and Whitehouse Station. Merck, Chubb, Foster Wheeler and Exxon Mobil are all located within 10 minutes. Convenient to Newark Airport (40 miles E) and Lehigh Valley Airport (35 miles W). A short walk to downtown with waterfalls, shops and lakeside trails. Many restaurant options are in walking distance or a quick shuttle ride. Complimentary wired hi-speed in rooms and wireless in public areas. Enjoy fine dining on site in the Oase Grille or Dance the night away in One-11 Bar and Grille . Venture out for a meal to critically acclaimed choices like the Grand Colonial, the Historic Clinton House, or the Perryville Inn. ... more less
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- Also Known As:
- Holiday Inn Select Clinton Hotel Clinton
- Holiday Inn Clinton
- Clinton Holiday Inn