I booked a room 6 weeks prior to a wedding as part of a block of rooms. I confirmed the night before and everything was set, or so I thought. After the ceremony we went to the hotel to get ready for the reception. We were told they were oversold and we couldn't stay there even though we had a confirmation!!!!
They offered to put us in a hotel that would have taken 40 minutes to get to on a Friday night about 12 miles away. There was a shuttle bus taking guests to/from the hotel and reception, so we would have no way of getting to the other hotel. This happened to about 30 guests! My girlfriend had to drink diet coke and coffee so she could drive us home after the reception, since the the other hotel is further were weren't going to stay at the other hotel. When the shuttle dropped us off, we hung out in a room for a brief time and were not impressed. The hotel had a mildew smell and dirty halls. Also, seven guests were stuck in an elevator for 40 minutes.
I would NEVER recommend this hotel and for anyone that has a special event planned I would re-book elsewhere as the staff didn't seem to mind that they were at fault.
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- Also Known As:
- La Quinta Inn & Suites Clifton Hotel Clifton
- La Quinta Inn And Suites Clifton
- La Quinta Hotel Clifton
- La Quinta Clifton
- Clifton La Quinta