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“trendy hotel with good service”

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Holiday Inn Clark - Newark
Ranked #1 of 1 Hotels in Clark
GreenLeadersSilver level
Reviewed September 21, 2013

I highly recommend this hotel. It isn't cheap but is worth the price, given that it's trendy, clean, and close to NYC and Westfield. Hotel is kept up very well with very attractive carpeting; a fresh smell in the rooms, hallways, and lobby; and very clean bathrooms. Bed is comfortable. Room was spotless. Bathroom was adequate (not the best, but very clean). Bath products were very good. The gym is good, and the pool is terrific. Staff is extremely honest (I left my wallet in the gym, and it was promptly returned) and very helpful. Staff was shooting a Holiday Inn commercial the day we were checking out, so we didn't get to try the breakfast. Bar and breakfast room looked nice, however.

  • Stayed: September 2013, traveled with family
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Thank dnpinva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HUB_at_Holiday_Inn, Public Relations Manager at Holiday Inn Clark - Newark, responded to this reviewResponded October 8, 2013

Dear Valued Guest:
Thank you for taking the time to write a review for the Holiday Inn Clark/Newark. We appreciate your feedback and your comments will be shared with the entire staff.

We are excited to be a part of the new Holiday Inn commercial and each time it is aired, it makes me smile knowing we are a part of a wonderful new concept. Because you did not get to enjoy breakfast due to the filming, we would like to invite you back for a complimentary breakfast on your next visit. Please contact Andres Giraldo at agiraldo@hiclarknj.com. Thank you for your understanding during the making of the commercial.

We wish you safe travels and look forward to seeing you in the future.

Kind regards,
Tracy Richards

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157 - 163 of 297 reviews

Reviewed September 18, 2013

Not very happy with this hotel... checking in, the host asked three times if we needed help with luggage, and whether we wanted a wake up call. Not very attentive. Long, not so clean looking hallways serviced by far away elevators. Odd parking lot, hard to find the front entrance which had a bunch of equipment lying in the driveway (DJs, or photographers, or something... just not a pleasant sight). Don't recommend this one, come to the area frequently but will not repeat.

  • Stayed: September 2013, traveled with family
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Thank Family_of_4FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Clark - Newark, responded to this reviewResponded October 3, 2013

Dear Family_of_4FL,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies if your stay was negatively affected by service you received from our hotel. I appreciate you bringing this matter into our attention as this is our best resource for improving guest satisfaction.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare

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Reviewed September 9, 2013

We returned to Westfield for a visit and decided to stay at the HI in Clark. Having lived here the year before we always saw the hotel from the Garden State Parkway but never had the need to use it. It is tucked away just beside the GSP and traffic noise was never an issue. The hotel is older but has undergone a number of renovations that have given the property a modern look. There is a large outdoor swimming pool and bar off of the lobby. Free parking and free wifi as well. We used it as a base to go into Manhattan (train from Linden or Rahway is just minutes away) as well as the Jersey Shore. The rate was good and we took advantage of their visit NYC package and got free breakfast as well as $25.00 taken off of our bill on check-out. I did have to remind the reservation staff that we were on this package as they did not see it initially but all was good in the end. The hotel gets pretty busy on weekends but is was never much of a bother although we were given a room directly in front of the elevators and returning guests late at night were heard by us sleeping folks. Suggest getting something at the end of a hall.

As others have mentioned the breakfast is wonderful (not your standard HI Express fare) and well worth it - try and get a package that includes this. Staff are very attentive. Double beds in the room generally don't work for us anymore...but otherwise a nice place to stay if you are looking for somewhere to stay in Central NJ with easy access to Manhattan. Would definitely return again!

  • Stayed: August 2013, traveled with family
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Thank DRNJ1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

We arrived late and were thinking would have a hassle checking in, but we were pleasantly surprised when it took us only 5 minutes. The staff was very speedy in getting us checked in and getting us to our rooms, I guess they could see we were dead tired.

I must say that this was the cleanest holiday I have seen by far. The room was amazing and very clean.

When we checked out, I asked the staff at the front desk for some advice on some local shopping and restaurant, and they quickly pulled out a map and told me a few places to check out. And we were not disappointed. Thanks for all your awesome help.

But I must once again say how clean and well kept this holiday inn was, it did not feel as if we were staying at a holiday inn!!!

  • Stayed: August 2013
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1  Thank Raju_saini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

Coming in from Michigan to spend a day or two at this Holiday Inn before embarking on a cruise to Bermuda, we stopped at the Holiday Inn, in Clark Twp near Newark, New Jersey, for a short stay.Not that Holiday Inns worldwide are not known for their guest amenities, but this Inn was special. Inexpensive rates, attentive staff, a first rate restaurant (the Hub), nearness to Newark Airport and Port Liberty, easy access to New York City via the New Jersey Transit System (Rahway Railroad Station to Penn Station),and a township that is very suburban despite its nearness to Newark make this stay at Holiday Inn Clark a must stay for any traveler, domestic or foreign,

  • Stayed: July 2013, traveled with friends
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Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HUB_at_Holiday_Inn, Public Relations Manager at Holiday Inn Clark - Newark, responded to this reviewResponded October 8, 2013

Dear Valued Guest:
Thank you for taking the time to write a review for the Holiday Inn Clark/Newark. We are delighted that you enjoyed your stay at the property and we appreciate your positive comments about the property and stay.

We hope the rest of your vacation went well and that next time you are in the area, you will stay with us again.

Safe travels,
Tracy Richards

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Reviewed September 4, 2013

Took the advice of other travelers and requested a room away from the Garden State Parkway when booking online and the hotel honored the request. Checked in around 11pm, no problem. Stayed only one night for a family gathering that was close by. We booked an executive level king room. Room was large, bed was extremely comfortable, bathroom very clean. Convenient location.

  • Stayed: August 2013, traveled as a couple
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Thank fishluver u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

From the very first day that we checked in, our stay at the Holiday Inn was very enjoyable. The staff was friendly, and provided assistance when we needed it. The hotel was clean, well kept, and quiet.

  • Stayed: July 2013, traveled with family
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Thank chewy662013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Clark - Newark

Address: 36 Valley Rd, Clark, NJ 07066-1559 (Formerly Crowne Plaza Clark)
Phone Number:
Location: United States > New Jersey > Clark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Clark
Price Range: $121 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Clark - Newark 3*
Number of rooms: 191
Official Description (provided by the hotel):
This award winning, full service, boutique-style hotel is an exquisite blend of modern luxury and impeccable service. We are conveniently located at exit 135 off the Garden State Parkway in Clark, NJ, with easy access to The City Centers of New York, Newark and all major attractions including the Statue of Liberty, Times Square and the Prudential Center. We are just minutes south of The Newark International Airport and just 2 miles from Rahway Train Station for convenient access to Newark or New York City Stay connected... with complimentary wireless high-speed Internet access. Stay fit... choose from our state-of-the-art fitness facility or access to Bally s Total Fitness. Stay restful... our Sleep Advantage program goes well beyond the limitations of any other brand by creating the optimal sleep experience.Stay for convenience... a delicious meal, meeting or event is an elevator ride away. Stay confident...as our staff is well trained in the art of hospitality. Businesses: L Oreal, Conoco Phillips, Siemens, JP Morgan Chase, Schering Plough, Merck, Exxon Mobil, and Bank of America. Hospitals: Rahway, St. Barnabas-Union, Trinitas, JKF, and Overlook. Universities: Seton Hall, Rutgers, and Kean. Sneak nine in at nearby Hyatt Hills Golf Course with driving range and miniature golf. ... more   less 
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Also Known As:
Crowne Plaza Clark Hotel Clark
Clark Crowne Plaza

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