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All reviews cooper river large hotel nice stay new jersey beds were comfortable embers philadelphia bellman
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7 - 12 of 632 reviews
Reviewed May 12, 2019 via mobile

This is a busy hotel. We spent 5 days here during a hockey tournament and I am very impressed with how they handled such large group. Hockey and weddings and conferences but they made everyone feel special as a guest. Room service was quick and good.
Loved that there was live music in the bar.
They allowed us parents to sit in the lobby and have a drink. As long as we were respectful- fantastic.
Thank you to the staff. The beds were comfortable and it was great having a small
Fridge in the room.

Date of stay: May 2019
Trip type: Traveled with family
Thank Lisetteki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this reviewResponded May 13, 2019

Dear Lisetteki,

We are delighted to hear that you enjoyed your stay with us while attending a hockey tournament. We look forward to seeing you again soon!

Best Regards,

The Management and Staff the Crowne Plaza Philadelphia Cherry Hill

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2019

We have stayed at the Crowne Plaza Cherry Hill numerous times....and each time it gets better and better. The location is fantastic and easy to get into Philly proper. BUT what sets this hotel aside from the rest is the staff. The Concierge greets you as you walk in and asks if you need assistance. LISA at the front desk was truly outstanding! Her professional and friendly demeanor set the tone for our stay. Her willingness to answer our questions and accommodate our needs made a large hotel seem personal and caring. Thank you

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank Sharonwearytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this reviewResponded May 13, 2019

Dear Sharonwearytraveler,

We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again soon!

Best Regards,

The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2019 via mobile

This hotel was one of the best I’ve ever stayed in. I’ve traveled abroad and throughout a good portion of the States and stayed in many, many hotels. As of yet this has been my favorite of them all. The room was spacious, clean, and the interior design was gorgeous. I had a wonderful view, and the bed was the most comfortable I’ve ever experienced.The front desk staff were all professional and helpful. The breakfast was wonderful, with impeccable service. Doubt if I’ll ever be back in that area, if only more hotels were like this.

Date of stay: May 2019
Trip type: Traveled solo
1  Thank Bilocationcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this reviewResponded May 13, 2019

Dear Bilocationcat,

We are delighted to hear that you enjoyed your stay with us. Thank you for taking the time to post your review!

Best Regards,

The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2019

We stayed here for a short trip to the Philadelphia area and enjoyed the stay. The staff were friendly and helpful, the bed was comfortable, and the rooms were clean. While the place did feel a bit dated, it had been updated enough to have enough outlets in convenient locations to charge all of the various technology we seem to have with us. My bigger concern would be the lack of soundproofing from the halls to the rooms. I could hear every conversation that people were having as they walked by our rooms. We were close the elevators, so this was a bit problematic when we were trying to go to sleep. Other than that, it's a good option if you're visiting the Philly area.

Room tip: Ask for a room away from the elevators.
Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
2  Thank ashmphi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this reviewResponded May 13, 2019

Dear ashmphi,

We do apologize for any issues you encountered with noise from other guests during your stay with us. We have brought your concerns to the attention of our management team for resolution.

Best Regards,

The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2019

I stayed at this facility a year ago for an event and was sorted disappointed with the room decor as well as the value for what I paid. The whole Hotel seemed old as well as High traffic for entertainment events. Outside events make the Hotel seem less exclusive for guest. Need to find a way to keep event traffic separate from regular hotel guest.

Date of stay: July 2018
Thank Devonation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this reviewResponded May 13, 2019

Dear Devonation,

We do apologize for any issues you encountered during your stay with us with the condition of the hotel. We have brought your concerns to the attention of our management team for resolution.

Best Regards,

The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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