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“Great caring staff”

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Holiday Inn Cherry Hill
Ranked #1 of 8 Hotels in Cherry Hill
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great caring staff”
Reviewed July 31, 2013

We had to stay while at CHOP. PJ thank you for your caring. We hope to not be at chop again but if we are we will be staying here. The staff was very friendly. The room was clean. The hotel is in a great location. I do not have one complaint about the hotel at all.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richkh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review, August 1, 2013
Dear Rich,

Thank you for your positive comments!

We take great measures to help make you and all our guests feel right at home when you choose to sleep over.

We’re glad to hear all worked out well with you and your loved one during your visits to the Children’s Hospital of Philadelphia.

Thank you for your business and we hope to welcome you back real soon.

Best Regards,
The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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383 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Montreal, Canada
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 25, 2013 via mobile

Stayed here for one night during a road trip. The rooms were clean, comfortable and nice. The staff seemed friendly too. When we checked in, it was so busy that they only had 2 rooms left! Anyways, good hotel, I'd reccomend it.


Stayed July 2013, traveled with family
Helpful?
Thank davhb221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review, July 26, 2013
Dear Valued Guest,

Thank you for your positive comments! We take great measures to help make you feel right at home when you choose to sleep over. We love to hear you enjoyed our hotel’s ambience and friendly hospitality.

Thank you for your business. We hope to welcome you back real soon.

Best Regards,
The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ennice, NC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 20, 2013

My wife just left a review. I just read it. I have no complaints with this hotel. Clean/everything worked/dog friendly. Price is good for the area. Spent some 3.5 years deployed in the military and learned what crap is. Myself retired USAF. Only pain was to get back on rt 73 to go towards Philly. Not there fault. Folks were friendly and even gave me some pointers on my Ipad. Nice kids at the desk. Blow off some of the neg comments. Some I think are just expecting a $300 a night room for $100

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Grant N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review, July 26, 2013
Dear Grant,

Wow! Your positive comments were AMAZING!

A sincere thanks to you for shedding true light on what we here at the Holiday Inn Philadelphia - Cherry Hill work so hard at achieving daily, and that is to offer affordable, comfortable and safe lodging. We are a dedicated team, who looks forward to serving you and all of our guests.

We appreciate you taking the time to compliment our hotel, amenities and our staff, thank you for your business.

As well, we thank you and all of our courageous men and women of the US armed forces who served and are still serving our nation in present military conflicts.

Thank you again and we hope to welcome you and your wife back real soon.

Best Regards,
The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level 3 Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 19, 2013

At check in, the person who seemed to be the manager kept us waiting while she tapped on a keyboard for several minutes. An acknowledgment o our presence would have been welcome even if she couldn't help us right away. When she did help us, she acted inconvenienced. The room itself wasn't we'll-maintained (stained carpet, torn wallpaper) , but the bathroom was the worst. It looked like it had been updated recently, but the toilet hadn't been cleaned in a while and the tub was moldy.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review, July 26, 2013
Dear Joan,

Please accept our sincere apology for the inconvenience you experienced at check in with our Guest Services Staff. You are a valuable guest to us and your concerns have not gone unnoticed.

Our senior management staff has been notified regarding this and is currently investigating your concern to correct the error.

Also, your assigned room was pulled out of inventory for a full inspection and deep clean. I can assure you your concerns will be addressed in their entirety. We are taking these proactive steps to ensure this will not happen again.

Thank you for your feedback and the opportunity to correct the errors. We would love to have you back as our guest, I hope you will give us that opportunity.

Best Regards,
The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 18, 2013 via mobile

I've stayed here at least three times this year. What always amazes me is how inexpensive this location is for a full service hotel. The restaurant is very good, and the service is spot on. I'm not a fan of the new stall showers, but you can't have everything.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review, July 26, 2013
Dear Mike,

We’re thrilled to hear you are always pleased with your stay with us!

We appreciate you taking the time to compliment our hotel amenities and staff. We strive to "go the extra mile" for you and all of our guests.

We’ll be sure to share your comments with the appropriate department managers to reinforce our continuous commitment to caring for our guests in every way!

We look forward to your return, allowing us to serve you again.

Best Regards,
The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
north carolina
Level 4 Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 11, 2013

We were in Cherry Hill, NJ over the July 4th Holiday for a family visit. I had read some negative reviews and was a little concerned. However the visit could have not been any nicer. The staff were very nice. The facilities were clean and the restaurant was good. We were traveling with our 2 chihauhaus and the pet policy there was very fair. We will stay there in the future.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NCSandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review, July 17, 2013
Dear Sandy,

Thank you for your positive comments.

We are thrilled to hear you were pleased with your stay. All of us at the Holiday Inn Philadelphia -Cherry Hill strive to "go the extra mile" for our guests. We appreciate you taking the time to compliment our hotel, amenities and our staff.

Thank you very much for your business. We’re glad you stayed with us!
We hope to welcome you back real soon.

Best Regards,
The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island, NY
Level 4 Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 10, 2013

Was in town for a family party and needed an overnight place to stay. Hotel is a bit worn, but clean enough. Rooms were clean and comfortable too. Front desk was nice enough.
There was an outdoor pool that looked ok, but we didn't use it.
There is no gift shop or grab-n-go snacks, only vending machines which were half empty. Bring snacks for the room.
We had breakfast in the attached restaurant, which was fine, but lackluster.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FinsterLongIsland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review, July 17, 2013
Dear Valued Guest,

Thank you for your comments. We’re glad to hear you enjoyed our hotel’s amenities, friendly hospitality and our spacious outdoor pool!

We take great measures to help make you feel right at home when you choose to sleep over. After hearing that our vending machines were partially supplied, we immediately reached out to the vendor to have them refreshed. We also requested that the machines be check more periodically as we are in one of our busiest seasons of the year.

Thank you very much for your business. We’re glad you stayed with us! We hope to welcome you back real soon.

Best Regards,
The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Cherry Hill

Property: Holiday Inn Cherry Hill
Address: 2175 West Marlton Pike, (Route 70 and Sayer Avenue), Cherry Hill, NJ 08002
Phone Number:
Location: United States > New Jersey > Cherry Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Cherry Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Cherry Hill 3.5*
Number of rooms: 186
Official Description (provided by the hotel):
The Holiday Inn Cherry Hill hotel is conveniently located just 5 miles from Center City Philadelphia in the 'Heart of Southern New Jersey'. We are easily accessible from all major highways, just 18 miles from Philadelphia International Airport (PHL). Our 186 newly renovated guestrooms offer a comfortable decor and feature 32' flat screen HDTV, refrigerators and free wireless high-speed Internet access. We offer recreation all year round with our indoor and seasonal outdoor pool. Our fitness room is equipped with Nautilus weights and cardiovascular equipment. The award-winning, Red Hot & Blue Restaurant featuring Memphis Style Bar-B-Que is on site for your dining pleasure and entertainment. Enjoy live Blues Wednesday & Saturday. Our newly renovated flexible event space and professional service makes the Holiday Inn Philadelphia-Cherry Hill the best choice for weddings, conferences, banquets, reunions and corporate meetings. Attractions near hotel: Adventure Aquarium, Battleship New Jersey, Cooper River Park, Campbell's Field - Home of Camden Riversharks Baseball, Six Flags Great Adventure, Atlantic City Casinos, Susquehanna Bank Center, Garden State Discovery Museum and Sahara Sam's Water Park. Businesses near hotel: Lockheed Martin, Subaru, Cherry Hill Mall, and Marketplace at Garden State Park- , within walking distance. Relax, It's Holiday Inn! ... more   less 
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Also Known As:
Holiday Inn Cherry Hill Hotel Cherry Hill
Cherry Hill Holiday Inn

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