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“Traffic Around Motel Insane”

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Holiday Inn Cherry Hill
Ranked #1 of 8 Hotels in Cherry Hill
Fort Myers Beach, Florida
Level 6 Contributor
330 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
“Traffic Around Motel Insane”
Reviewed April 29, 2013

We stayed at the Holiday Inn Cherry Hill for two days last August, August 3 and 4, right after disembarking from the Queen Mary 2 early that morning. The Holiday Inn was 87 miles south of Brooklyn first through New York traffic and then through New Jersey traffic to arrive at Cherry Hill where the traffic patterns were so bizarre that it took us over twenty minutes to find the proper entrance to the motel after finding the hotel itself. You couldn't turn left. We had to drive many streets out of our way just to get in the correct lane. Then we learned that the back entrance to the parking lot was a one-lane road for no particular reason. Whenever we returned to the motel after eating dinner or shopping in the gargantuan Towne Place at Garden State Park and Marketplace at Garden State Park mall across the street we had to go the wrong way on the one-way street. At least no one ever saw us do it. I don't know how else we would have gotten back to our rooms without going miles out of our way. I wouldn't recommend the motel for this reason alone. Nor would I recommend the hotel restaurant called Red White and Blue that specialized in Memphis barbecue. They didn't know how to do southern cooking, so we ate across the street at Chili's (not in the mall but by itself). That was a much better alternative.

Room Tip: Stay on the ground floor. You'll be close to the guest laundry down the hall.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review, May 1, 2013
Dear Valued Guest,

Thank you for your recent review! As well, thank you for staying with us! We continually strive to make our guests feel right at home and completely satisfied when lodging at our recently refreshed full service hotel.

We try and offer all the necessary amenities to keep you from feeling too home sick. We offer a unique culinary cuisine restaurant called - “Red Hot& Blue” and yes, we are conveniently located directly across the street from many local family attractions and retail shops.

Although we cannot change the Cherry Hill township municipal traffic patterns, we do appreciate your business and feedback so that we can improve in the areas in and around the grounds of the hotel.

We would love to have you back as our guest; we hope you will give us that opportunity! Thank you again.

Sincerely,
the Management & Staff of the Holiday Inn Philadelphia – Cherry Hill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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381 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
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English first
San Diego, California
Level 6 Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed April 12, 2013

We were visiting Philadelphia but wanted to stay outside the city. We always try to stay at a Holiday Inn/Express when traveling. We stayed here two nights. The staff was very, very friendly! Our rooms were very nice and clean! And I must say - I absolutely loved the pillows! There were four on each bed. They each had a cute little marker you take off when you want to use them letting you know which pillows are firm and which are soft. Nice touch! The wi-fi was great. My only *not so great* point was the restaurant breakfast downstairs. We waited about 35-40 minutes for our food to be made and we were the only ones there. We also had to remind the wait staff that we had ordered drinks three times. They seemed to be too busy doing maintenance - fixing some lights or something it seemed. But on an upside - military service members get a voucher for $8 off of anything ordered! Also, the subway/train system has several outlets nearby with free parking! Very convenient to get into the city. Great stay overall!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brandy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review, April 17, 2013
Dear Valued Guest,

We love to hear you enjoyed our hotel’s ambience and friendly hospitality.
Thank you for your positive comments!

We take great measures to help make you feel right at home when you guys choose to sleep over. We will be sure to share your comments with the appropriate departmental managers including our restaurant manager to reinforce our continuous commitment to care for you and for all of our valued guests in every way!

Again, we appreciate your feedback so that we can improve. We look forward to you returning soon.

Sincerely,
the Management & Staff of the Holiday Inn Philadelphia – Cherry Hill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morgantown, West Virginia
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 5, 2013

I'm not one to write reviews, but I felt compelled to share my thoughts about this hotel. My family and I recently stayed at this hotel and were extremely impressed with the room quality and service. My parents have two young dogs that stayed with them in their frist floor room. The hotel only required a $75 REFUNDABLE deposit! The dogs ended up damaging the walls and the hotel only kept $45 of the deposit...amazing! My sister and brother-in-law stayed with me upstairs. Now, I recently took a trip to Jamaica and stayed at a Sandals resort...I remember being very impressed with that room and I compare all other hotels to it. This Holiday Inn had MUCH better bathrooms than the Sandals resort! They provided Bath and Body Works products in their bathrooms and Tazo brand tea! It's the little things in life! Not to mention the location being directly across the street from the brand new shopping center. There were only a few things that were disappointing with the room/hotel. A condom (unused in the wrapper) and cobwebs were found in my parents room (easily tolerated since it was a pet-friendly room...and we ended up trashing it lol). Also, no complementary breakfast. :-( Regardless, we will definitely be staying at this hotel again when visiting our family in NJ.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kate S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review, April 11, 2013
Dear Kate,

Thank you for your positive comments. We take great measures to help make you feel right at home when you and your family choose to sleep over.

We love to hear you enjoyed our hotel’s lodging, ambience and friendly hospitality! We have a lot more to offer, some of which you’ve already discovered, like our high-end shopping plaza located directly across the street from us, our easy access to Center City Philadelphia, our Memphis style cuisine restaurant - “Red Hot& Blue and so much more!

The experience in your parent’s room is not typical of our hotel and we appreciate your feedback so that we can improve. We continuously strive to be the best in Cherry Hill, NJ. I have forward your comments to the proper staff to address.

We’re glad you and your family stayed with us! Thank you for your business. We would love to have you back! We hope to welcome your return real soon.

Best Regards,

The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Cape May, New Jersey, United States
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2013

We have stayed here several nights. The hotel staff is very nice and prompt. The heated pool is nice and great for kids. The workout facility is nice. Rooms are slightly dated but clean. One downfall is no breakfast

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DanaLauren_84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review, April 4, 2013
Dear Dana,

Thank you for your kind review! It's always nice to hear such positive comments coming from one of our valued guests.

I will be sure to share your comments with our staff to reinforce our commitment to taking care of our guests in every way!

Sincerely,
the Management & Staff of the Holiday Inn Philadelphia – Cherry Hill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 5 Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 28, 2013

March 20 & 21 2013
bathroom was VERY small room end of hall # 401and it faced the railroad tracks and day 1 they did not have any cream rinse with the toiletries. On the morning of day 2 while getting prepared to leave town there was no coffee to be made as the cleaning personell did not leave any.

Room Tip: Before accepting the room ask if it faces the rail lines
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review, April 4, 2013
Dear Valued Guest,

Thank you for your recent stay. Your experience is not typical of our property. We appreciate the feedback so that we can improve. We continuously strive to be the best in Cherry Hill, NJ.

I will forward your comments to the proper staff to address.

We would love to have you back! Thank you again.

Sincerely,
the Management & Staff of the Holiday Inn Philadelphia – Cherry Hill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level 4 Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed March 6, 2013

What can I say. It is a Holiday Inn. A little worn out but very friendly staff. Receptionist was very pleasant and even upgraded me to an "executive room" without asking (very nice of her) but I hate to think how worn out the "non-executive" rooms looks like.

Room Tip: The barbeque restaurant next door is really good. Had a great lunch there.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SFShawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review, March 14, 2013
Dear Valued Guest,

Thank you for your recent review! We greatly appreciate your recognition of our highly trained and hospitable guest services staff.

As well, thank you for staying with us! We continually strive to make our guests feel right at home and completely satisfied when lodging at our recently refreshed full service hotel.

We try and offer all the necessary amenities to keep you from feeling too home sick, like our Memphis style cuisine restaurant called “Red Hot& Blue” - serving freshly prepared entrees for breakfast, lunch and dinner…even offering live music weekly for your listening pleasure. We also provide an indoor and outdoor swimming pool, ample banquet space rentals with breakout rooms, an onsite - new car fleet rental facility and a daily complimentary coffee station.

We’re conveniently located just minutes away from Center City Philadelphia and many local attractions and activities. Just a few walking steps away; you’ll discover a high end, outdoor shopping mall experience featuring a gourmet supermarket, many restaurant options and retail stores & boutiques. Your family and corporate recreational options are endless.

Thanks again for sleeping over and we sincerely hope to have the pleasure of accommodating you again real soon!

Sincerely,
the Management & Staff of the Holiday Inn Philadelphia – Cherry Hill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Center Valley, Pennsylvania
Level 6 Contributor
206 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed February 25, 2013

Very nice clean room, the shower with the half glass door is very nice and effective. Had drinks and an appetizer at the Red, Hot & Blue Lounge. Bartenders are very nice and attentive. There was a guy playing acoustic guitar the night I was there, and the music was a nice complement to the atmosphere...not overwhelmingly loud, just right. I was able to have a normal conversation with a work colleague who was sitting next to me at the bar, didn't have to shout to be heard. I wouldn't hesitate to stay here again.

Room Tip: Ask for a room with a King sized bed.
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelingpro_8, Manager at Holiday Inn Cherry Hill, responded to this review, February 28, 2013
Dear Eric,

Thank you for your recent review! We greatly appreciate your recognition of our amenities and our Memphis style cuisine restaurant and bar "Red Hot& Blue" where we feature complimentary live music every Thursday, Friday and Saturday’s. We have posted a copy of your kudos for the entire staff of our restaurant to read.

We continually strive to make our guests feel at home and completely satisfied when staying at our property. We’re glad you stayed with us! Thank you for your business.
We hope to welcome you back real soon.

Sincerely,
Management Holiday Inn Philadelphia – Cherry Hill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Cherry Hill

Property: Holiday Inn Cherry Hill
Address: 2175 West Marlton Pike, (Route 70 and Sayer Avenue), Cherry Hill, NJ 08002
Phone Number:
Location: United States > New Jersey > Cherry Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Cherry Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Cherry Hill 3.5*
Number of rooms: 186
Official Description (provided by the hotel):
The Holiday Inn Cherry Hill hotel is conveniently located just 5 miles from Center City Philadelphia in the 'Heart of Southern New Jersey'. We are easily accessible from all major highways, just 18 miles from Philadelphia International Airport (PHL). Our 186 newly renovated guestrooms offer a comfortable decor and feature 32' flat screen HDTV, refrigerators and free wireless high-speed Internet access. We offer recreation all year round with our indoor and seasonal outdoor pool. Our fitness room is equipped with Nautilus weights and cardiovascular equipment. The award-winning, Red Hot & Blue Restaurant featuring Memphis Style Bar-B-Que is on site for your dining pleasure and entertainment. Enjoy live Blues Wednesday & Saturday. Our newly renovated flexible event space and professional service makes the Holiday Inn Philadelphia-Cherry Hill the best choice for weddings, conferences, banquets, reunions and corporate meetings. Attractions near hotel: Adventure Aquarium, Battleship New Jersey, Cooper River Park, Campbell's Field - Home of Camden Riversharks Baseball, Six Flags Great Adventure, Atlantic City Casinos, Susquehanna Bank Center, Garden State Discovery Museum and Sahara Sam's Water Park. Businesses near hotel: Lockheed Martin, Subaru, Cherry Hill Mall, and Marketplace at Garden State Park- , within walking distance. Relax, It's Holiday Inn! ... more   less 
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Also Known As:
Holiday Inn Cherry Hill Hotel Cherry Hill
Cherry Hill Holiday Inn

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