Awarding the hashtag #DoNotEatHere would be worth after reading all the reviews. One would have thought why do people visit this place having read all and only negative reviews about this place? Only if they read those before visiting :P The thing is, this place is a MOVIE-GO-er's TRAP. Most people don't go here to have that TGIF experience. They bump into this place by accident, since they've come to watch movie at the AMC co-located in the same campus.
You know when you avoid filthy places, but still visit them in hopes they may have improved and partly becoz you have nowhere else to dine on a given day & time.
Well this TGIF is that place! It was a different story some 3 years ago. In fact I had trashed another food chain and lauded TGIF in one of my old reviews only for the kind of service standard it upheld ...only to find out that this place has NOT only deteriorated, but achieved it's next level of filth ...yuck :(
Receptionist wasn't paying any heed, so I showed myself in, considering the restaurant was all empty. Don't know if it was meant to be, but pretty sure it was working hours (actually it was Happy Hours - however sad they were going to be...sigh).
Looking at the bar which was completely empty, I took the bar-seat. But the bar platform was completely unclean. Someone (seemingly the waiter) came to wipe, but skipped the part where I was sitting (as if on purpose!). Only touched it when I signaled him with a smile.
And then - in the blink of an eye, all other customers started flocking in. Barmaids (there were two) delayed forever saying - will be with you shortly. And strangely enough, started taking orders for others first (?). Made me feel more miserable; as if "it just wasn't my day". I was anyways getting late for the movie playing at nearby theater. So after about 20 minutes of wait, I simply got up ...and left :(
In one of my reviews I had hailed TGIF, but NOT this time ...not this location - sorry. Something has changed with this place (perhaps management). I am appalled as to how are these guys still in business. One obvious reason is it's co-located with a big movie theater. But it's like, they're desperate to bring their own standards down. Only explanation one could give is may be the place is really about to close, the staff knows it, and so is demotivated all-the-time. So much for being in the lap of AMC!
Wish I could list some positives, but "it just isn't my day"! You guys need to STEP-IT-UP, or SHUT-IT-DOWN!