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The Grand Hotel
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Reviews (1,382)
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All reviewsindoor poolfront deskbreakfast buffetocean viewacross the streethot tuboff seasonhotel restaurantmain buildingcoffee makerget awayking bedup to datesecond floorprivate balconymid weeknew jersey
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Reviewed September 26, 2009

The Cape May Grand was terrific. We rented and efficiency sweet and the rooms were just redone, new carpet, beds, couches. The beds were awesome, One of best nights sleep. They have a huge heated indoor pool and whirlpool with new locker rooms. The outdoor pool is heated as well and they have an outdoor kiddie pool.
The most beautiful beach is right across the street. They also have a huge sundeck on the second floor where you can watch the sunrise also it's so large the kids can run around on it.. Great friendly service...We'll be back.
I have 2 kids, 1 and 4 and they had a blast as well

  • Stayed: September 2009, traveled with family
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1  Thank promomaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2009

We recently had our wedding at the Grand Hotel on June 19, 2009 and all 211 of our guests had a great time. They were very impressed with the food, service and overall atmosphere. Karen was so helpful and great throughout our two years of planning. She met with us on a regular basis. JB and his staff made our night memorable. The new ballroom received great reviews along with the food. If there was an issue with a hotel room, the staff took care of it right away. I can say enough about how great the Grand Hotel is and it is without a doubt the best buy if you are having a wedding in Cape May. Thank you again.

  • Stayed: June 2009
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1  Thank GlensidetoSeaIsle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2009

They should be ashamed!
We felt this place was WAY overpriced. About $450 for two nights stay--no extras. Parking is rough.

The first evening we had internet service. The next morning, when we wanted to book tickets to a show, we had no service. Upon calling the front desk, we found out it would cost $10 extra per day to get internet--what we had day one was just left over from the prior occupant.

We had an efficiency--the only furniture was the bed, a small table and two ice-cream parlor style chairs. No sofa, love seat, or comfy chair for reading or watching TV.

We did enjoy the indoor pool and hot tub. (But not enought to justify the cost.)

The room had an awful smell and filthy, horrible carpeting. There was no toilet seat cover (toilet always "open")--does that even meet health dept. standards? The kitchen area was new and quite nice.

The staff was a bit surly. No one ever asked if we were enjoying our stay or what we thought of our accomodations.

This was our first trip to Cape May. We'll definitely go back--but NEVER to the Grand Hotel.

We called management after our trip and they confirmed that what we received; price, room, and service, was their standard. They apologized that it did not meet our expectation.

A terrible value.

  • Stayed: September 2009, traveled as a couple
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2  Thank Phredfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2009

We had read some of the negative reviews and were concerned. We need not have worried. We found the staff to be helpfull and pleasent. The property was clean and well maintained. The weather was poor and we were unable to go to the beach but the indoor pool and hot tub were wonderful. The resturant, Hemminway`s was lovely and the food was excellent. It was a great find and we really enjoyed our stay. We hope to return next year when the wether may be more favorable. Thank you for a much needed week of relaxation.

  • Stayed: September 2009, traveled as a couple
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1  Thank TaraBill102001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2009

The service at this hotel was sufficient. Rooms were fairly clean and it appears they are renovating some of the more dated ones. Our view was horrendous (onto the roof of the ballroom facility), however the hotel gives you the option to choose a room with a view for a bit of extra money when you are booking. Furthermore, because our room was above the ballroom, we could hear loud music playing for a wedding reception until about 11:00pm. I imagine this would be troublesome to guests who bring young children. The location is right on the beach and near the boardwalk. This hotel is fine for folks who are just looking for a place to crash between sight-seeing and beach going ventures. If I return to Cape May, I will likely book earlier and spend more time looking for a place with better value. The Grand Hotel of Cape May was rather pricey for the level of accommodation we received.

  • Stayed: August 2009, traveled as a couple
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1  Thank MegglesBaltimore_MD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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