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“Cape May in December is beautiful” 3 of 5 stars
Review of The Grand Hotel

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The Grand Hotel
Ranked #16 of 38 Hotels in Cape May
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Cape May in December is beautiful”
3 of 5 stars Reviewed December 22, 2012 via mobile

Spent one night at The Grand Hotel. The hotel has 2 buildings, one that is more of a motel and the other where the main office is a traditional hotel. I did not realize this when I booked. They asked if I wanted ocean view and I said yes. We ended up in the motel building, in a king ocean view efficiency. So my grade is based upon us being in a motel room.

Pros: There was an ocean view, the room was clean with a 2 burner electric cooktop, a good size fridge, fully stocked kitchen, the shampoo etc where nice, the room appeared newly renovated, location was great. We ate at Hemingways, it was very good.

Cons: Being it was winter the room was drafty, some weatherstrip around the door would have helped. The mattress was not the most comfortable. The heat even on low was to warm, but off it was a bit too cold.

Again this is not a Hyatt or Marriott, it is an older beach front hotel. Overall I liked it.

Stayed December 2012
Helpful?
3 Thank Paula S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,119 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (251)
Date | Rating
  • English first
  • French first
  • Polish first
  • Any
English first
PA
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed December 21, 2012

Our family stayed at the Grand again this year for Hospitality Night. It's a good time to visit Cape May and get into the Christmas spirit. With three young kids (ages 7, 6, and 4) the Grand remains a natural choice for us. The kids love swimming in their indoor pool and the Grand Rapsody weekend deal makes it very attrative for our budget. For a very reasonable price we had a spacious room with two king beds and a sleeper sofa. The particular room did not have a kitchenette like the others we've stayed in - just a microwave oven sitting on top of a small refrigerator. The bathroom was small in this room and the sink was actually just outside the bathroom next to the door. Didn't bother us, but it's just interesting how varing the room layouts are in this hotel.

I'll repeat what I've said before about this establishment - there are obvious aspects that are dated. I view the Grand as a step up from motel accommodations, but definitely not a luxury resort. The staff is courteous, the location is convenient, the prices are reasonable, and our family always enjoys our stay. We enjoy the convenience of the Grand Rapsody weekend package with includes breakfast both mornings and one dinner. We'll probably be back again next year and would recommend the Grand for any family who knows how to look past minor flaws and have a good time.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Harleysville_Bill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holmes, Pennsylvania
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 3, 2012

My wife and I and a few other couples stayed at the hotel on the weekend of Nov. 30th. It was a wonderful stay. Even though the pool was a little cold, the rest of the pool area was very nice. The restaurant was very good. We really enjoyed everything about the hotel.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed November 25, 2012

We've stayed at the Grand many times in the past, and I've always raved about the indoor pool area with its cozy seating and tropical warm water.

However, the past few times we've been there the pool has been cold, and the maintainance man refused to turn the heat up. Very disappointing, and I'm not sure If I'll return.

It is really the best attraction about the Grand in the winter months. Without the pool, it's just another Cape May hotel, and then I consider it over-priced because the pool is included, so it should be useable.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank love2tour55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John A, General Manager at The Grand Hotel, responded to this review, February 16, 2013
Hello Love2tour55,

Thank you for your guidance on how we can better serve you during your stay at the Grand Hotel in the future.

My name is John Allison and I am the new General Manager here at the Grand. Since I have arrived I have made it my priority to review all of our guests feedback in order to assist me with setting my goals to further improve your future stays with us.

Maintaining the indoor pool water temperature to a comfortable degree is very important to me especially during the "quiet season" in Cape May. You have my commitment that I will continue to train and work with our maintenance staff to better monitor the temperature on a daily basis.

Please contact me before your next visit and I will personally check the pool temperature to make certain it will be perfect upon your arrival. My telephone number is 609-884-5611 ext. 523 or e-mail me at allison@grandcapemay.com.

We appreciate your business and look forward to serving you again soon.

Beach e-Regards,

John Allison
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Virginia
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 5, 2012

If you are a beach lover - this is a place to consider. It is located right on the beach - but there is a fee to go on the beach - they come around the beach and have you pay a daily fee. Close to the old town where the tourist stuff is located. For photography, we ended up driving to see the sights.

Room Tip: Beach locations so book early.
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  • Stayed May 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank imagesofwildlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mays Landing
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 1, 2012

I tried to cancel my reservation for Friday 10/26 due to that I had to make many preparations for the Super Storm Sandy that just destroyed our beautiful coastline. I wasn’t offered any other options or customer service to say the least. Please be aware of their policy’s or you might be left with a 100% non-refundable deposit. I just feel like there could have been a better way to handle the situation.

Stayed October 2012, traveled as a couple
Helpful?
6 Thank Jeff A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cape May hotels

Selden, New York, United States
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 12, 2012

What a lovely place to stay!The rooms are bright and cheery. Extremely clean. The beds and pillows are of good quality, very comfortable. Nice little kitchenette.Stove, fridge,coffee maker, silverware and pots but bring your own coffee. The one problem that we had was that the door key-card did not work. The pools are crystal clear. The chaise loungers were so comfortable. They also have a fitness workout room which was really nice.My friends and I had gone to a dinner-show and decided to go to the hotel bar when we got back at 10:10pm. it had already closed!!! The breakfast buffet was delicious.I will stay at the Grand Hotel again.

Room Tip: I think that every room faces the outdoor pool with a view of the Ocean.
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Sherri P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Grand Hotel

Property: The Grand Hotel
Address: 1045 Beach Ave, Cape May, NJ 08204-1613
Location: United States > New Jersey > Jersey Shore > Cape May County > Cape May
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 On the Beach Hotel in Cape May
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Grand Hotel 2.5*
Number of rooms: 173
Official Description (provided by the hotel):
The Oceanfront Grand Hotel of Victorian Cape May is one of the largest Resort and Convention Centers along the Jersey Cape. The Grand Hotel can accommodate everyone, from Business Groups to Wedding Receptions and Vacationing Families to Family Reunions. The Grand Hotel of Cape May is dedicated to recreating the grandeur of a by-gone era while providing all of the modern comforts and conveniences for a most enjoyable stay. The perfect place to dance, dine, relax, swim and sun in Victorian Cape May. ... more   less 
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Also Known As:
Grand Cape May
Grand Hotel Of Cape May

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