Didn't get to enjoy accommodations while there; wound up arriving the same time a Nor-Easter did. That's nobody's fault. But waking up two days running to no hot water was not acceptable. To the management's credit (and ours) they partially refunded our fee, so I'll give them props for that.
It seems that the Heritage is very hit and miss for many people, and was so for us, too. Excellent location, but with largely absentee staff. Second morning without hot water, and no one in the office until 9am, just like it was a regular day. Could have been handled with more aplomb, but the rooms were clean, the beds were comfortable, and while I can imagine how it might get quite noisy at night (it is on the main drag, after all) it was certainly quiet while we were there.
- Official Description (provided by the hotel):
- Location, Location, Location...They say location is everything and the Heritage Inn is Cape May's Premier Beachfront Location in Historic Cape May. Within walking distance to Cape May's Victorian Mall, restaurants or a concert at the Convention Hall. Enjoy a day at the beach or a beautiful sunset on the Heritage's 4th floor sundeck. ... more less
- Reservation Options:
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- Also Known As:
- Heritage Hotel Cape May