This was our first experience staying at Congress Hall and, sadly, we were disappointed, primarily with the staff & level of service. The front desk staff were not welcoming or friendly and the staff working in the Blue Pig for breakfast were incompetent. Out of four mornings, only one resulted in us receiving the meals as ordered and in a timely fashion. One morning we were brought the wrong meals twice - and never once heard the words "I'm Sorry." Truly inexcusable for a hotel & restaurant if this supposed caliber. Additionally, the noise level in our room was challenging. I believe the hotel should notify guests at that time of their reservation that there is a wedding on the property.
The Brown Room is beautiful and we had a lovely experience there one evening. We also thoroughly enjoyed the pool, along with the service of the pool attendants as well as the beach attendants.
The hotel itself is a lovely historic inn and we had heard many wonderful reviews of friends' experiences there. Sadly, we can not say the same and I doubt we will stay again.More
- Free Wifi
- Free Parking