We made a reservation 1 month ago. This morning we found out about a death in our family and were not able to make it to Cape May this weekend. I called the hotel to cancel my reservation and the 80 year old woman behiend the desk was rude and not empathetic at all. She transfered me to the General Manager who was even worse! he refused to refund our money and said to me its not my problem you had a death in your family! I will never stay at this place again they were rude and didnt care about my circumstance.
- Official Description (provided by the hotel):
- A tradition of luxury and elegance has been found in Cape May since before the turn of the century, and now Summer Station is part of that tradition. With an imposing facade that blends with the stately Victorian homes, and accommodations that offer a gracious vacation lifestyle. The inviting sandy beach is just steps from your door; or you may prefer the sparkling water of our pool with surrounding sundeck. ... more less
- Also Known As:
- Summer Station Condotel Cape May