Just came back from our 4 day stay @ La Mer. We've stayed there twice before and really enjoyed the view (from our full ocean view room), proximity to the beach, and gourmet meals at Pier House. Unlike Cucina Travel, we were advised of amenities at our check-in. However, I do agree, the interaction could have been friendlier. Front desk staff was not at all knowledgeable, when it comes to things to do in the area. The clerk did offer to print a list of events for me, most of which did not apply to the time during which we were staying. Also, between check in and check out, we had no interaction with either the cleaning crew or main office. Except for one odd instance, when we came back from the beach mid-day, and found a cleaning crew member using the phone in our room. She quickly hung up, mumbled something about having to call another room and left. We checked out room, everything seemed in order, so we just ignored the incident (glad we utilized the safe in the room).
When we visited this time, we were pleasantly surprised to see some recent additions to the amenities, that we didn't have before. The hotel offers beach tags for guests for the duration of your stay (remember to return them at the check-out, otherwise, it's $25 per tag). Also, my favorite, it that they offer beach chairs with towels and umbrellas at the beach, which are set up by the hotel staff, and are available until 4:30pm, when they collect them. Non-alcoholic beverages are available throughout the day at reasonable prices ($2 for bottle of water, or $3 for Gatorade). The Pier House restaurant also offers beach service, and the server begin walking the beach at about $12:30pm taking orders. What a wonderful improvement!
The thing that really takes the fun out of going to the beach for me is having to drag all the stuff with you, and La Mer takes care of that for you. Plus, the beach is beautiful :-)
Things to watch out for: prices. This last time that we stayed, I called La Mer directly first. The price for our 3-night stay was over $1500 total! for a side ocean view! Meaning you have to lean out of your balcony til you almost falling out to see the ocean. They advised me of the differences between various views available, as they were eager to upgrade for an additional $150/night. I asked if there were any discounts or promotions offered, to which the person on the phone said pretty much none (in the most condescending tone). I was told they give 5% off for cash payment, 5% off for AAA members, and sometimes, if you are purchasing last minute, if the hotel has a hard time filling rooms, you may get a discount.
Well, after doing my own research, I booked it at Expedia for $750!!! (plus they charged me a little over $100 in taxes upon check-in), which is still almost a half off! Needless to say, I was happy! The room wasn't all that, side ocean view w a mini-fridge, and a microwave. The room was pretty small, but clean non the less. Didn't bother me much, since we didn't go there to hang out in a hotel room anyhow. On one of our prior visit, we did stay in a full ocean view room, which, although much pricier, offered gorgeous views of the ocean, a much larger room, with a full size fridge, and a kitchen space (no stove), with nice counter top and dark wood cabinetry, with actual metal silverware (no plastic)!
Add'l notes: although they do have a grill in the pool area available for use, I have not seen anyone use it on any occasion. When we considered using it on this past visit, I found it to be absolutely filthy! I notified the front desk, and they said it'd be cleaned, but I didn't follow up. I think it would be nice, if guests had to notify front desk prior to using the grill, that way when they are done, someone would be sent to clean it, without additional requests.
All in all, we were all very happy with the experience, especially the beach service. That made our vacation so much more relaxing! La Mer is definitely the place to be, if you can get in for the right price.
The only things I would like to see improved on our future visits (and we are definitely going back), is in addition to offering beach chairs, umbrellas, and storage units, there should be equipment rentals, such as floats, skim and boogie boards, etc. I personally would rather pay a small rental fee rather than buy items, that I have to abandon at the end of my vacation because they don't fit into my vehicle. Or better yet, they can offer that an no additional cost, just like the chairs ;-)
In addition to offering 10% off at Pier House breakfast, it should be all meals.
It would be nice to be able to charge things to you room, as opposed to having to carry cash to the beach with you.
Mixed drinks and beer would be a welcome addition at the beach, I am sure.
And last but not least, front desk staff needs to be a lot more aware of local attractions and events, and readily offer that information at check-in.
- Official Description (provided by the hotel):
- Go where the sun and sand thrive. Perched at the edge of the beach in Cape May, La Mer Beachfront Inn invites you to soak up the serene spirit of its seaside setting. Cool, ocean breezes beg for days spent lounging in the sun on the beckoning beach, just steps from the hotel's modern, cozy guest rooms. ... more less
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- Also Known As:
- La Mer Beachfront Hotel Cape May
- Hotel La Mer Beachfront