The Macomber is neither great nor terrible and, like most of the reviews say, it has its ups and downs. The sad part is that the Macomber is in a prime location on Beach Ave and it should be a premier destination, yet it is decidedly lower tier for Cape May. If I had to describe the current situation, I'd call it stale. Maybe the owners are complacent and satisfied with what they have, but it frustrates me that they don't do more.
Check-in was nice. We arrived a bit early and the room was ready, but the guy behind the desk was less than personable. Not rude, not nasty, not even unfriendly, just not real personable. We stayed a few days and every time we passed the front desk, this person (or anyone else) never so much as smiled at us or said hello. Is that a requirement? No, it isn't, but would it kill them to be a little friendlier? We asked for advice a couple times and got nothing but monotone, unhelpful responses.
The front porch is nice, but on this particular weekend it was crowded with beer-swilling and smoking patrons the entire time. In the morning, their trash and coolers were still out. It was less than classy, and a tad trashy. If I wanted Wildwood, I'd stay in Wildwood. This is Cape May.
The irony is that in addition to sitting in The Prime Location of Cape May, the Macomber houses Union Park, a leading fine dining restaurant. Visitors need to climb past the Bud drinking crowd, through a lobby, and back into a dining paradise. It is really strange.
The hotel itself has some charm and everybody thinks the hauntings are cool, but would it kill them to fix it up a bit? The showers are terrible and the wallpaper is peeling. Despite having space, there are no tables or desks in the rooms, so forget eating or trying to write. They offer no wireless internet access, which is really somewhat of a staple offering these days. The only building access is through the front, which is a travesty considering the parking lot is in the back and there are no elevators. A rear entrance could and should be put into place. A lack of an elevator is understandable, but multiple employees standing around watching as you struggle to lug your bags upstairs is annoying. Again, service is not strong.
The good thing about the Macomber is that you can usually get a room and the rates aren't bad. The question they need to ask themselves is this: why is it so easy to get a cheap room on the beach in Cape May at the Macomber when motels and motor lodges charging almost twice as much are booked?
In my opinion, this could be a premier location. Clean it up a bit, freshen the rooms, add some services like afternoon tea and concierge, keep the beer-swillers out of view, add luggage and valet people, and just be a little friendlier. The Hotel Macomber could be SO MUCH MORE, but they don't seem to appreciate that. Its really ashame.
- Official Description (provided by the hotel):
- Built at the turn of the century, the Hotel Macomber is a historic landmark hotel featuring 37 rooms with full amenities. We have everything you need to unplug, unwind, and relax in Cape May, NJ. Located just steps away from pristine, white sand beaches, Hotel Macomber is a family-run hotel where you'll feel right at home. Our prime location and attentive customer service paired with our pristine rooms and convenient amenities have allowed us to be a Cape May destination for many families and guests. We offer you a great getaway location with award-winning fine dining, free parking, and a relaxing atmosphere. Cape May is a quaint, family-oriented seaside resort town rich in Victorian architecture and gourmet restaurants in addition to its many beach related offerings. Our passion for Cap May shows in our customer service. We want you to have the best experience you can in our great seaside town. Consider us for your next reunion or spiritual retreat. After a day of lounging on the beach or sightseeing come relax with us in our historic hotel! ... more less
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- Also Known As:
- Macomber Hotel Cape May
- Macomber Cape May