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“shady business practices & rude staff”
Review of Hotel Macomber

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Hotel Macomber
Ranked #29 of 37 Hotels in Cape May
Reviewed October 27, 2011

They take your credit card information & have you sign a waiver stating if you smoke in the room you'll be charged an extra $100.00 above the cost of the room.
Then when you don't smoke in the room, you still get charged the extra $100.00 when your credit card statement comes in a month later.When you try to speak with the manager Crystal,she's very rude & literally calls you a liar on the phone & ripps you off the $100.00.I'm really suprised crystal still keeps a job there with her poor customer service skills.Looking at the other customers reviews about this hotel, I'm not the only customer that feels this way.They need to look into employees/maids trying to sneak an extra smoke break in prior to their scheduled smoke break. Either that or someone's lining their pockets with 100 dollar bills from unaware out of town customers. Very shady business dealings & bad experience,BEWARE!

Room Tip: Go elsewhere.
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  • Stayed: August 2011, traveled as a couple
    • Service
12  Thank connie l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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143 - 149 of 237 reviews

Reviewed September 25, 2011

Cute hotel with cozy rooms and a great location. There were some quirks to the rooms, but that is to be expected in a period hotel. Hauling suitcases to the top floor was a workout. While we were warned of the situation, were we unprepared for the number of flights to get to the top. One large suitcase was a mistake. Help with the luggage would have made the stay perfect. The staff was full of great suggestions for meals and things to do. This was extremely helpful since the weather was miserable. I would definitely stay at the Macomber again. I'd just bring multiple smaller bags.

  • Stayed: September 2011, traveled with friends
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1  Thank P R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2011

This is a very nice 100 year old boutique hotel facing the beach, but we were put on the fourth floor without any warning ahead of time that there were no elevators. We had to drag our suitcases up 7 flights of stairs. f I had known ahead of time I would have packed a back pack for the two night stay. The walls are very thin as well.

  • Stayed: September 2011, traveled with friends
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2  Thank nellybelle_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2011

We stayed at the Macomber in June. Were upgraded to a double queen room which was lovely. The old fashioned sink in the room worked out well for us because one could be showering while another of us was doing make-up or hair. Our room included a small fridge and coffee pot. The front porch provided rocking chairs, round tables with chairs and a nice view of the boardwalk and ocean. My only complaint was having to lug my suitcase up three flights of stairs. I understand that elevators were not common in these old hotels, but having someone able to carry luggage upstairs for us would have been nice.

I would stay here again, but ask for a room on a lower floor or for assistance getting my bag upstairs.

Room Tip: Rooms in the front of the hotel have a small porch and views of the ocean.
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  • Stayed: June 2011, traveled with friends
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1  Thank Brinkerd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2011

Located in the center of town the hotel has beach access directly across the street.People were nice and helpful. Room was clean and spacious , for 2 ,with a king bed.

Only problems were ,no elevator although it has 4 floors , and the bed was very hard.

  • Stayed: September 2011, traveled as a couple
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1  Thank BrotherHar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2011

Pretty room,comfortable,nice view.Staff was helpful,polite and friendly.Great location,close to beach,malls and resturants.On the downside my room was on the top floor and it was hard for me to climb 4 flights of stairs,I can skip my cardiac stress test this year a least.
When you stay in a old hotel you have to expect some challanges.Would go back and stay on lower floor.

  • Stayed: September 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Cynthia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2011

We stayed at the Hotel Macomber this year. The hotel had the best location and we loved it! We will definitely return to this hotel again!!! Very clean and quaint. Everyone that worked there was very nice and helpful.

  • Stayed: August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank SLH76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Macomber

Address: 727 Beach Ave, Cape May, NJ 08204-2464
Location: United States > New Jersey > Jersey Shore > Cape May County > Cape May
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
#20 On the Beach Hotel in Cape May
Price Range: $136 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Macomber 2.5*
Number of rooms: 37
Official Description (provided by the hotel):
Built at the turn of the century, the Hotel Macomber is a historic landmark hotel featuring 37 rooms with full amenities. We have everything you need to unplug, unwind, and relax in Cape May, NJ. Located just steps away from pristine, white sand beaches, Hotel Macomber is a family-run hotel where you'll feel right at home. Our prime location and attentive customer service paired with our pristine rooms and convenient amenities have allowed us to be a Cape May destination for many families and guests. We offer you a great getaway location with award-winning fine dining, free parking, and a relaxing atmosphere. Cape May is a quaint, family-oriented seaside resort town rich in Victorian architecture and gourmet restaurants in addition to its many beach related offerings. Our passion for Cap May shows in our customer service. We want you to have the best experience you can in our great seaside town. Consider us for your next reunion or spiritual retreat. After a day of lounging on the beach or sightseeing come relax with us in our historic hotel! ... more   less 
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Also Known As:
Macomber Hotel Cape May
Macomber Cape May

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