They take your credit card information & have you sign a waiver stating if you smoke in the room you'll be charged an extra $100.00 above the cost of the room.
Then when you don't smoke in the room, you still get charged the extra $100.00 when your credit card statement comes in a month later.When you try to speak with the manager Crystal,she's very rude & literally calls you a liar on the phone & ripps you off the $100.00.I'm really suprised crystal still keeps a job there with her poor customer service skills.Looking at the other customers reviews about this hotel, I'm not the only customer that feels this way.They need to look into employees/maids trying to sneak an extra smoke break in prior to their scheduled smoke break. Either that or someone's lining their pockets with 100 dollar bills from unaware out of town customers. Very shady business dealings & bad experience,BEWARE!
- Official Description (provided by the hotel):
- Built at the turn of the century, the Hotel Macomber is a historic landmark hotel featuring 37 rooms with full amenities. We have everything you need to unplug, unwind, and relax in Cape May, NJ. Located just steps away from pristine, white sand beaches, Hotel Macomber is a family-run hotel where you'll feel right at home. Our prime location and attentive customer service paired with our pristine rooms and convenient amenities have allowed us to be a Cape May destination for many families and guests. We offer you a great getaway location with award-winning fine dining, free parking, and a relaxing atmosphere. Cape May is a quaint, family-oriented seaside resort town rich in Victorian architecture and gourmet restaurants in addition to its many beach related offerings. Our passion for Cap May shows in our customer service. We want you to have the best experience you can in our great seaside town. Consider us for your next reunion or spiritual retreat. After a day of lounging on the beach or sightseeing come relax with us in our historic hotel! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotwire, Travelocity, Hotels.com, Priceline, Expedia and Orbitz so you can book your Hotel Macomber reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Macomber Hotel Cape May
- Macomber Cape May