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“First time visit was great”

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Carroll Villa Hotel
Ranked #5 of 37 Hotels in Cape May
Certificate of Excellence
GreenLeadersGold level
Hazlet, NJ
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“First time visit was great”
Reviewed December 19, 2012

This was the first time my husband and I visited the Carroll Villa along with some friends and we had a great time. Living Social had a special and we were going to take the Christmas tour of the Inns so we jumped on the deal. Rooms were very clean and the bed was comfortable. Mad Batter for breakfast had excellent french toast and the coffee in the morning hit the spot. Would definitely advise to try it. No onsite parking but, that was not a problem because of the time of year and also we walked everywhere.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,184 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (248)
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English first
Fortescue, NJ
Level 5 Contributor
82 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed December 18, 2012

Enjoyed a cozy room facing Jackson Street with my 20-something granddaughter. Enjoyed the Happy Hour (coconut martini!), 30% off dinner and had the crab cakes which were delicious, then off to a concert in the new Convention Center. Ate the famous Chesapeake Bay Benedict for breakfast ($30 voucher), which has always been a favorite. They were very busy when we got done, so I would say to make reservations, whenever possible. Has always been a fun place to visit with an interesting menu and great food and drinks. Oh yeah, I'll be back.

Room Tip: The website shows a picture of all the rooms so you can see what is available.
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  • Stayed December 2012, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank baycoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doylestown, Pennsylvania
Level 6 Contributor
106 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed December 14, 2012

Using our discount coupon we stayed one night at the Carroll Villa and opted for a second floor smaller room because of the stairs (no elevator) we had a tiny quaint room for myself and my sister .... the amenties were wonderful. we had 2 bottles of water and a wonderful Chardonnay wine from Chile at our bedside table. . we used the trollery tour, the visit to the Cape May Winery (also available was Hawk Haven winery) and the breakfast included (wonderful.. passed on the bloody marys) we also used the 30% off the dinner which was absolutely terrific. the staff and the servers at the Mad Batter could not have been better. having come from Congress Hall the night before and having had a terrible experience at breakfast at the Blue Pig, this was a wonderful and delightful experience. the whole day and night could not have been better and it is the best bang for your buck ever. we highly recommend it and have friends going right after Christmas. Being a Cape Mayer for years and years, but having never had the oopportunity to use the Mad Batter, it will certainly go into my future plans for Cape May.

Room Tip: the room is not spacious, small bathroom and no view... if it is bedrooms that are important you mi...
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank floss757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnegat, New Jersey
Level 6 Contributor
176 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed December 13, 2012

We upgraded to a superior room for our stay on 12/12/12. For the extra $30 we got a tiny room with peeling wallpaper, it was the worst room that we have ever had anywhere. The room was so bad that we just went home at 7 PM forfeiting our non-refundable (thank you travelzoo.com) fee and the $30 breakfast voucher for the next morning. The one bright note was that the help was very pleasant and cheerful, we couldn't have asked for a nicer staff. And I almost forgot there was a $10 gratuity that had to be paid at the time of check in. Am I alone in never having heard of such a thing? Also there was a beg envelope in the room for tips for the housekeeping staff, in addition to the $10 gratuity I presume.

Room Tip: If we had a premium room I can't imagine what the standard rooms must be like.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
8 Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rangers1, Owner at Carroll Villa Hotel, responded to this review, January 10, 2013
HAPPY NEW YEAR...IT Is Frustrating when we get taken to task because our customers do not read what they are entitled to and their responsibilty with the special offer. We take great pride in our national landmark hotel and restaurant. We are now in the Winter season repapering walls, painting, adding art work , lighting, carpets and new furniture which is hard to do in season
Your LIVING SOCIAL promotion stated that gratuities were to be paid by the customer for our housekeepers and wait staff. This helps insure compensation for our housekeeping and restaurant staff because customers sometimes forget that gratuities are included in the package.
.We normally have 2/3rds of our rooms available for any promotion...The problem is that if you wait until the end of the promotion to choose a room that the most popular ones are not always available or that the date has already been booked...I hope that this helps explain some of the customers concerns
Mark Kulkowitz, Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, PA
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 12, 2012

Old world charm and the friendly staff at the Carroll Villa and Mad Batter always make my stay here a very memorable one. The Hotel is centrally located and is walking distance from shopping and fun. Happy hour is always a good time at the bar at the Carroll Villa.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SingleTraveler1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robbinsville, New Jersey
Level 5 Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 11, 2012

For a hotel 1/2 a block from the beach and 1 1/2 blocks from the pedestrian mall in Cape May, this hotel had a very nice location. It is a little run down, but the living social deal was well the price. No curb appeal. They have an excellent happy hour (which is really 3 hours) at the Mad Batter Bar. Best beer on tap in Cape May. We went with another couple and thoroughly enjoyed ourselves. Our room was clean, the bed was comfortable and the water pressure was great. It was also nice and quiet for sleeping. We were in room 16. A little dark (even with two windows) and the furniture was a bit big for the room, but we only slept and dressed there, so not a problem. Tiny shower stall, but again, adequate. The shared living room on the main floor was very small if you wanted to meet with friends, because you were not going to meet in your room - too small. We had the breakfast coupon which covered our breakfast cost and included Mimosa's. We ate dinner at the Merion Inn around the corner, which was excellent!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank napank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester City, New Jersey
2 reviews
Reviewed December 10, 2012

Had a great time at this Villa Hotel.........great weather for December.....Staff was friendly and helpful..........Food from the Mad Batter was great........The room was small, next time I will reserve a larger room.............bed was just fine for us........We stayed in Room 11........nice bar but it closes too early.........9/10 PM.........

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MCSWEIRISH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carroll Villa Hotel

Property: Carroll Villa Hotel
Address: 19 Jackson St, Cape May, NJ 08204-1417
Phone Number:
Location: United States > New Jersey > Jersey Shore > Cape May County > Cape May
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites
Hotel Style:
#1 Green Hotel in Cape May
#4 On the Beach Hotel in Cape May
#5 Romantic Hotel in Cape May
#10 Family Hotel in Cape May
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Carroll Villa Hotel 3*
Number of rooms: 19
Official Description (provided by the hotel):
The Carroll Villa Hotel is a family owned and operated historic Cape May hotel and home of the acclaimed Mad Batter Restaurant and Bar. Guests will enjoy our welcoming and relaxed atmosphere, as well as our ideal location just a half block from the beach and the walking mall. Carroll Villa Hotel offers nineteen unique rooms which blend an eclectic mix of Eastlake, Craftsman and mid-century modern pieces with contemporary colors and modern amenities. All of our guest rooms feature private baths, complimentary WiFi, and flat-screen TV's. ... more   less 
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Also Known As:
Carroll Hotel Cape May
Carroll Cape May

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