Best Western Bordentown is simply impressive straight from the outstanding customer service right down to its sleek design. This year on vacation with the kids, I chose this hotel as my home away from home and as with most Best Westerns I wasn’t disappointed. During check in there was a discrepancy with my reservation thanks to Cheap Tickets / Orbitz apparently Cheap Tickets book the room in advance with their parent credit card from Orbitz so, imagine my surprise when I was told the credit card reserving the room was declined! That’s right Orbitz booked the room and the hotel had no record of my credit card as I already paid OrbitzThe corporate card on file from Orbitz was declined which could have spelled disaster yet, “Michelle” at the front desk went above and beyond to help resolve everything. She immediately called the number for Orbitz located on my confirmation sheet and when the telephone# was disconnected she took to Google to locate another. It was after 9pm when I arrived and she saw I was tired with my kids, instead of having me stand around in the lobby she told the rep from Orbitz that she and he will continue to resolve the issue and kindly gave me the keys to my room. The room was spacious, clean, and equipped. My daughter absolutely loved breakfast; she said they had the best selection ever ending at 10 when most hotels end 9 or before. My son enjoyed the pool he said the water was cold but he liked that fact it was indoors with a neat design. The only con, NO Wi-Fi the hotel advertise Wi-Fi but the signal is nonexistent that really kilt my plans to catch up on some work yet I got over considering I was on vacation and all..:-) Overall I rate my experience a solid 10! 4 STARS.
- Official Description (provided by the hotel):
- Whether you're visiting for work or for pleasure, enjoy the plush comforts and thoughtful amenities of this pet-friendly Bordentown, NJ hotel. Conveniently situated just an exit from Six Flags Great Adventure, BEST WESTERN Bordentown Inn is the perfect destination for an action-packed, theme-park adventure. Take an educational trip to nearby Camden Aquarium and Princeton University, relax on a sunny New Jersey beach, or stroll through the area's fantastic local shops and malls for some relaxing retail therapy. Those traveling to nearby Fort Dix and McGuire Air Force Base who need a relaxing place to stay after a day on the job will find unexpected amenities about. Workout in our brand new renovated fitness center. Stay in a plush standard room or one of our king and queen Jacuzzi(R) suites and enjoy Cable TV, free high-speed Internet access and complimentary continental breakfasts that are sure to hit the spot. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Bordentown Hotel Bordentown