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“Howard Johnson Express Inn Bellmawr”

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Howard Johnson Express Inn Bellmawr/Philadelphia Area
Ranked #2 of 4 Hotels in Bellmawr
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348 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • English first
  • French first
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  • Spanish first
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English first
Pittsburgh
1 review
Reviewed June 28, 2009

Arrived in the middle of the night due to bad directions given by two separate hotel employees. Drove two extra hours! Second floor room-no stairs. Bathroom had dead bugs all over it. I had to brush one off the sink. Stained towels. Found two hairs on the sheets...yep...those hairs. Bathroom had view of parking lot with nothing but a dirty blind for privacy. Noisy air conditioner. Carpet felt sticky. We were scheduled to stay for two nights, but I canceled the second night. After I did this, the manager called to offer a small discount based on the bad directions. When I explained the problems with the room, he became defensive and uncooperative. He said we should have called to switch rooms, however, we arrived at 2:30AM and had a sleeping 9 yr old. Also, we were told when we reserved the room that it was the last available for that night. As if all this wasn't irritating enough, the lady at the front desk was unable to give us any information about getting to Philly, even though the website lists this hotel as convenient to Philly attractions. Overall, this was the worst hotel I've ever seen. The manager did not apologize for the state of the room and said there was nothing he could do to make it right because we had stayed there, even though I asked if he was available at 2:30 when we arrived.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jlb30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardJohnson2490, Hotel Manager at Howard Johnson Express Inn Bellmawr/Philadelphia Area, responded to this review, July 1, 2009
Sincere apologies !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chiang Mai
1 review
Reviewed June 25, 2009

I was traveling from Virginia to Massachusetts. On the NJ Turnpike I had car problems. At a rest area, I had to get a jump start and buy a new battery. When I got back on the turnpike, I continued to have electrical problems, so I left the turnpike at the next town. The first hotel off the exit was a HoJo. I signed in, the hotel was new, clean and reasonably priced.
The young woman behind the desk was very helpful in signing me in, then directed me to a good restaurant when I asked. Later I asked for information about a place where I could have my car checked, she recommended her mechanic, and found the address and phone number for me. The next morning I called the mechanic, and they fixed my car for a reasonable cost. That was a great reassurance to be able to find a mechanic who was knowledgeable and did not charge me exhorbitant fees because I was stuck!
The room was very clean, and very comfortable, the bed was very good! The location was great for me, with car trouble. The next week, I realized that I had left my cell phone charger at the hotel. I called and spoke to the same woman at the front desk, and she found the charger, and gave me instructions about how to retrieve it, without having to drive back to NJ from MA. She went over and above her duty, and was so helpful, when I was in distress. I was treated with respect and not taken advantage of, and had a very good experience!

  • Stayed June 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelswithpillow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardJohnson2490, Hotel Manager & Staff at Howard Johnson Express Inn Bellmawr/Philadelphia Area, responded to this review, July 1, 2009
Please know that your feedback is extremely valuable to us. Appreciated ! As you are aware we will beat any rates you get on line for our hotel next time. Lookforward to seeing you .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
1 review
Reviewed June 16, 2009

We got lower rate by calling hotel direct while searching other websites. They were ready to beat any rates on line also offered Manager's special discounted rate. Staff is super friendly. Nice clean interior corridor motel.

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WebtravelerAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardJohnson2490, Manager at Howard Johnson Express Inn Bellmawr/Philadelphia Area, responded to this review, June 17, 2009
Dear Guest:

Thank you for taking the time out of your schedule to write this review regarding your recent stay at our hotel. We are committed to beat any rates you may find on the web.


Again, thank you for your review and if I can be of assistance to you, don't hesitate to contact me directly at (856) 931 0700 and ask for Manager or Manager’s special rate.


Sincerely,
Roger P.
Hotel Manager
Management & Hotel Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, OH
2 reviews
Reviewed May 17, 2009

Older hotel, but pretty clean. Stayed for business, not complaints. Decent area, quick access to highway and close to Philly.

  • Stayed May 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wanderer077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardJohnson2490, Manager at Howard Johnson Express Inn Bellmawr/Philadelphia Area, responded to this review, May 18, 2009
Dear Guest:

Thank you for taking the time out of your schedule to write this review regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for your review and if I can be of assistance to you, don't hesitate to contact me directly at (856) 931 0700.


Sincerely,
Roger Parikh
Hotel Manager
Management & Hotel Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Wight
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 14, 2009

This hotel is close to the NJ Turnpike, so is a good place to stop off for the night. I was visiting Philadelphia and wanted a budget motel. The area appears safe. The clientele, the few that were there, seem to be tradesmen / builders on contracts but I have no complaints about noise. One of the staff was very helpful in finding a place to eat but another was either depressed or indifferent! Overall, I would recommend this place for convenience/ value/ cleanliness.

  • Stayed March 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank greenmedic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardJohnson2490, Manager at Howard Johnson Express Inn Bellmawr/Philadelphia Area, responded to this review, May 18, 2009
Dear Guest:

Thank you for taking the time out of your schedule to write this review regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for your review and if I can be of assistance to you, don't hesitate to contact me directly at (856) 931 0700.


Sincerely,
Roger Parikh
Hotel Manager
Management & Hotel Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
9 reviews
Reviewed November 25, 2008

I had to find affordable lodging in the Philadelphia Area while down there for medical testing. This hotel was about 1/4 the cost of some other Hotels, and I didn't know what to expect, But upon getting to the Hotel. The People working there were very helpful and courteous, The rooms were very clean, and it exceeded my expectations, We had a wonderful stay, and the cost was very affordable.

  • Liked — SImplicity and Price
  • Stayed November 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Amiizhear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowardJohnson2490, Hotel Manager at Howard Johnson Express Inn Bellmawr/Philadelphia Area, responded to this review, May 18, 2009
Dear Guest:

Thank you for taking the time out of your schedule to write this review regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for your review and if I can be of assistance to you, don't hesitate to contact me directly at (856) 931 0700.


Sincerely,
Roger Parikh
Hotel Manager
Management & Hotel Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Express Inn Bellmawr/Philadelphia Area

Property: Howard Johnson Express Inn Bellmawr/Philadelphia Area
Address: 341 S Black Horse Pike Ste B, Bellmawr, NJ 08031-2307
Phone Number:
Location: United States > New Jersey > Bellmawr
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Bellmawr
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Express Inn Bellmawr/Philadelphia Area 2*
Number of rooms: 48
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Also Known As:
Howard Johnson Express Hotel Bellmawr
Bellmawr Howard Johnson
Howard Johnson Bellmawr

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