My sister and I are currently trying to plan a small, low key, girls' weekend for our best friend's bachelorette party. It is my understanding that a husband and wife own this establishment...I spoke with the wife at length about our plans and how we could only really afford a one night stay on the weekend for our getaway. After a very long conversation, the wife agreed to work with us and let us stay for one night, a Saturday. We were so excited and gracious but we were not able to book as we had to check with the bride to make sure that our plans worked for her. I called back approximately an hour later to book the room. The husband answered the phone and proceeded to tell me that a one night stay was never offered to us. I explained to him that we had just spoken with his wife and read back to him the information that we had written down. Again, he denied that we had been offered this deal. I asked to speak with his wife. He said that she was standing next to him and she was saying that she never offered us a one night stay. We WERE offered a one night stay as an exception. I told him that I was very confused by this....as I was talking with him, I could hear his wife in the background saying, "Just give it to them." Clearly, she did remember offering this deal and her husband was very upset with her and would not honor what she offered to us. I cannot begin to explain how saddened all of us are. We were all looking forward to a low key weekend together. How very unprofessional of this man to go against what his wife had offered. I am appalled by their unprofessional behavior.
- Official Description (provided by the hotel):
- The Island Guest House has been Voted the Best Bed & Breakfast on Long Beach Island. It is a turn-of-the-century historic Inn, located oceanside in the heart of Beach Haven, New Jersey. You can walk to everything. The owners, Mark and Joanne, work hard to make you comfortable, and provide the lovely setting, ambience, and character that a 100 year old plus Inn affords, updated with modern amenities like WIFI, flat screen TV's, A/C, etc. Some rooms have private decks, his/hers double size shower. Enjoy our bicycles, beach chairs, boogie boards and our outside enclosed shower to rinse off after the beach. Taste homemade breakfast and afternoon refreshments like cakes and cookies from family recipies, and iced tea or lemonade to quench your thirst after the beach. Enjoy coffee 24 hours, and chat with the Innkeepers about things to do in the area. Come and experience the restfulness of our Bed and Breakfast Inn! Couples can get away, and there is an area for well behaved children. We also have a cottage that sleeps 4 with gas fireplace, a bathroom with a bathtub/shower, and accepts good nature dogs. We can accommodate up to 40 people or friends per night. Our Sea Glass room, holds 36, and has a large flat screen TV for movie night or a special game or event. Our garden has 10 umbrella tables and over 300 blooms, has a lighted patio and candles in the evening. With lights shining through the many stained glass windows in the Inn. It is a perfect place to gather and chat, or be secluded together any time. Our cafe kitchen with its large island is a favorite place for guests to feel welcome to come and perch and chat with the Innkeeper over a cup of coffee or treat, or watch us prepare goodies. You can even get a recipe or help! We try to provide assistance without hovering, being sensitive to your needs to relax, and get information when you need it by always being available. We carry our phone with us always even at night when we retire. Throughout our stay, we only ask that if you have any questions or needs, to let us know, because we cannot help you if you wait until checkout. ... more less
- Reservation Options:
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- Also Known As:
- Island Guest House Bed And Breakfast Inn Long Beach Island, NJ - Beach Haven