I don't get why there are so many negative reviews here. My family and I stopped in last weekend, not sure what to expect, but I'm glad we came. The help needs help, and it was a little dead, but the food made up for it! It took about 10 minutes to get seated, which was ridiculous because the bar tender was right there, and random employees walked past. We were going to walk out, but I'm happy we didn't. The 3 of us all ordered different types of burgers and they were ALL perfect. The fries were fresh and soooooo good. My husband ordered a BBQ burger which came with bacon and the bacon was perfectly done. Crispy but not burned. If the help can get a little bit more "with it" I'd say this place would be 5 stars. We werent in a rush on a Sunday so the slow service didn't bother us much, but if this were on a week night, I would have been annoyed.