This was my first stay and a Hotel Indigo. I am a Priority Club platinum member so my experience my vary from the typical customer.
Check In: I reserved a hearing impaired King because it was the only guaranteed king available. I was told there are 15 large corporate offices in the area which restricts midweek availability, especially Tuesday nights. Upon arriving I informed them I didn't require a hearing impaired room if they had another King available. They were kind enough to upgrade me to a King suite. I was also given a large bottle of "smart water" which I'd never tried before. They also had me spin a wheel for a bonus which ended up being additional priority club points.
The Room: The room itself was quite spacious and had bamboo flooring which was a unexpected surprise. It was at the far end of the top floor so I didn't notice any noise from neighboring rooms during my stay. I expected the flooring wouldn't muffle noises so that was a pleasant misconception. I really enjoyed the Aveda toiletries in the bathroom. Each evening the housekeeper even left a note with two Hershey kisses as part of a turn-down service as appreciation for my priority club status. They had cable boxes for each of the televisions with a large number of available channels. I didn't try any of the on demand content to know if that was supported, but it seemed like it might be. I had trouble sleeping in the bed. I suspect it was related to all of the pillows being firm and preferring a softer pillow. I did not ask the hotel about switching out pillows so I don't know if they would have done so.
The reason I switched hotels the following week? Wifi availability and performance.
While they had free wifi available in the room its performance was spotty or slow. It might have been related to the size or location of my room, but my iPad couldn't maintain connection in the bed, or sitting chair. It performed more reliability the closer to the hallway, but I wasn't using it from the bathroom or closet so that was of limited use. I should note they did have a wired network available in the room, but I didn't attempt to use it.
- Official Description (provided by the hotel):
- Everyone has a neighborhood story and we want you to live through and be part of ours. Guests at our smoke-free boutique hotel will experience a local flavor, in an affordable luxury, yet casual and sophisticated setting. At the Hotel Indigo Basking Ridge we provide the very best in modern boutique accommodations, hotel services and inspiring hospitality. Our unique hotel is an oasis for travelers who yearn for an escape from the common hotel, but still desire inspiring service. Within 10 miles of our upscale Basking Ridge accommodations, you will find many shopping destinations, like the Mall at Short Hills, Bridgewater Commons and New York City's Madison Avenue, which is just 30 miles from our boutique hotel in Basking Ridge. Additional area attractions include the USGA Museum, historic Morristown and the exquisite Duke Estate. A business trip is a time of serenity and renewal at our luxurious hotel in Basking Ridge. Take advantage of convenient access to Verizon Wireless, Avaya and Barnes and Noble headquarters, as well as a free local shuttle -5 mile radius of the hotel and must be booked 7-10 day in advance due to high demand, service and complimentary high-speed, wireless Internet access. With a contemporary atmosphere and first-rate services, the Basking Ridge Hotel Indigo focuses on delivering peace and inspiration to all guests. While lodging at our boutique hotel in Basking Ridge,NJ,you can enjoy a local brewed coffee and gourmet meals at Old Oak Bar & Bistro or exercise at our state-of-the-art fitness center.Choose the Basking Ridge Hotel Indigo,and you will experience the very best in modern boutique accommodations. ... more less
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- Also Known As:
- Basking Ridge Hotel Indigo