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“Beautiful location, comfortable hotel”

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Riverside Hotel, an Ascend Hotel Collection Member
Certificate of Excellence
Washington
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Beautiful location, comfortable hotel”
4 of 5 bubbles Reviewed August 14, 2013

Riverside Hotel is located at the edge of New Hampshire, immediately before the bridge to Vermont and a few miles north of Brattelboro. Right on the edge of the Connecticut River, it has a peaceful and beautiful site and the balconies for many of the rooms offer an opportunity to sit and enjoy peaceful mornings and evenings. Its location permits one to visit Brattelboro and rural Vermont. The rooms are large and well furnished and the staff are helpful. The rates, including continental breakfast, are reasonable. An excellent choice if you are passing through the area.

Room Tip: ask for a second floor room with balcony
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wolfgang3002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank L, General Manager at Riverside Hotel, an Ascend Hotel Collection Member, responded to this review, August 16, 2013
Wolfgang,

Thank you for your review. We appreciate you taking the time to share your comments. All the features you mentioned are great points about the hotel. The rooms are definitely larger than most hotels rooms and the balconies bring you that much closer to the beautiful surroundings our setting has to offer. Thank you for staying with us!

Frank LaGrande
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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153 reviews from our community

Traveler rating
    113
    33
    5
    0
    2
See reviews for
45
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Any
English first
Lawrence, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 12, 2013

We booked our stay at the Riverside Hotel at the last minute and had a great experience. GM, Frank LaGrande and his staff were extremely professional, friendly and accommodating and made our stay really special. We had stayed the previous night in a hotel in Brattleboro, VT and the riverside was actually closer to downtown Brattleboro than our Brattleboro hotel! Our room was spotless and very quiet. The sleep number bed helped us get a great night sleep and the river view in the morning was beautiful. Frank and his staff made our stay an unexpected pleasure and we are looking forward to returning!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank L, General Manager at Riverside Hotel, an Ascend Hotel Collection Member, responded to this review, August 16, 2013
George,

Thank you for taking a moment to review the Riverside Hotel. We appreciate all the kind words and look forward to having you stay again as well.

Frank LaGrande
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ayer, Massachusetts
1 review
5 of 5 bubbles Reviewed August 10, 2013

My wife and I wanted to celebrate our anniversary this year by going away for a long weekend, and we love the southern NH/VT area so we decided on this hotel because it was close to Brattleboro (my wife loves to shop), and it had a lot of great reviews. We went in late June and stayed in the luxury suite, and all the rooms were extremely spacious and comfortable, and the entire suite was absolutely immaculate. I pay a lot of attention to cleanliness, and every room and corner was spotless. We loved the warm, rich décor, and it was tempting to just spend the entire weekend relaxing in the jacuzzi, or just enjoying the beautiful view of the river right from the living room. The rooms in this suite are all very spacious (if you happen to own your own plane you're in luck ... you can land it right in the living room!), and having the kitchen is great when you want to take a break from eating out. The staff were very courteous and attentive, and the entire experience was truly wonderful. Brattleboro is only minutes away and the downtown area has lots of interesting shops and stores, plenty of places to eat, numerous antique shops, and there's also a great Farmer's Market on Saturdays from 9-2 pm in West Brattleboro. We also took a drive out to Keene, NH which is only about 15" away, and I was pleasantly surprised to find it was a bustling little college town that was a great place to just walk around and enjoy. We also took a driving tour and the countryside is absolutely beautiful. The hotel is located right on the CT river which makes for a very peaceful, relaxing setting, and the foliage must be spectacular in the fall. What a great find ... if you're looking for a beautiful, clean, comfortable, luxurious (but affordable!) hotel that's in the heart of southern VT/NH, then look no further ... this is it! We can't wait to come back in the fall.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank L, General Manager at Riverside Hotel, an Ascend Hotel Collection Member, responded to this review, August 13, 2013
We are so happy you had such a great experience for your special occasion! Thank you for mentioning all the wonderful reasons why a guest would choose the Riverside Hotel when traveling. We appreciate the opportunity to have you as our guest and look forward to having you stay again.
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California
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed August 3, 2013

Friendly helpful staff.
Well maintained- looks brand new for the age
Extremely beautiful location.
nice breakfast
Comfortable, luxurious rooms.
Great price overall.

We LOVED it.

cons:
had some trouble finding/getting to it- staff said they were working on correcting GPS location.

Overall:

Excellent stay, would DEFINITELY visit again. Gorgeous hotel, great place.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cjjbusiness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank L, General Manager at Riverside Hotel, an Ascend Hotel Collection Member, responded to this review, August 5, 2013
Thanks for the review and your compliments to the hotel! We look forward to seeing you when you visit the area again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syosset, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 30, 2013

Wife and I traveled up here from NY on our motorcycle and stayed there 7/22/13-7/25/13 and the place was beautiful! had a King size bed and balcony. Room was spotless and beautiful. Staff was very friendly and helpful. The hotel location was perfect for us as we were up here to tour the area.
We hope to stay here many more times.

Room Tip: Liked the second floor because the balcony is covered
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank robertt174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank L, General Manager at Riverside Hotel, an Ascend Hotel Collection Member, responded to this review, August 1, 2013
Robert,

Thank you for taking the time to write a review of the Riverside Hotel. I'm glad you had a great stay. I'm glad you mentioned the fact that the 2nd floor balcony rooms have a canopy overhead. It is great for shade when the sun is just too hot, but also gives shelter if you want be on your balcony when it's raining. Our location is perfect also; it is close to Interstate 91 and also some of the beautiful scenic roads in New Hampshire and Vermont. We look forward to having you stay in the future as well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed July 29, 2013

The good news: The rooms are vast and beautifully furnished, with lovely views of a peaceful stretch of the Connecticut River. The staff is very pleasant.

The bad news: Our daughter was in the room next door, and the sound from her TV carried through the wall (and it wasn't very loud). The bathroom fixtures were not of very good quality, and every one of them was loose, and the makeup mirror was falling apart. The breakfast is poor.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PHLRick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank L, General Manager at Riverside Hotel, an Ascend Hotel Collection Member, responded to this review, August 1, 2013
Thank you for sharing your comments with us. We appreciate when guests share the positives but we also need to hear how we can improve. We plan on replacing all the makeup mirrors shortly and will address any maintenance issues promptly. The breakfast is also something we are working on. It is advertised as a continental breakfast and it is just that. We offer assorted bagels, muffins, yogurt, cereals, oatmeal, and bananas. Beverage options are orange juice, milk, water, and of course coffee. It is not a hot breakfast buffet, but we do plan on providing more variety and perhaps a hot item in the future.

I am happy you enjoyed your stay, and yes we are here to stay and will work to improve the property going forward.
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Hopewell Junction, New York
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 24, 2013

Thank you for the wonderful stay last weekend! I love the hardwood floors and the spacious bathroom. The view from the room was spectacular too, and I enjoyed watching the baby geese paddle around at the river's edge.

Room Tip: All the rooms are quiet and face the river.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanna71775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank L, General Manager at Riverside Hotel, an Ascend Hotel Collection Member, responded to this review, July 29, 2013
We're so glad you liked the Riverside Hotel! It's true, all 34 rooms face the river and have great views. The variety of wildlife is special as well. There have been many occasions where guests will point out 10+ species of birds including heron, geese, and cardinal. Thanks for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riverside Hotel, an Ascend Hotel Collection Member

Property: Riverside Hotel, an Ascend Hotel Collection Member
Address: 20 Riverside Drive, West Chesterfield, NH 03466
Phone Number:
Location: United States > New Hampshire > West Chesterfield
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in West Chesterfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Riverside Hotel, an Ascend Hotel Collection Member 2.5*
Number of rooms: 34
Official Description (provided by the hotel):
Riverside Hotel, an Ascend Collection Hotel in West Chesterfield NH, is just minutes from Brattleboro VT. The smoke-free Riverside Hotel, an Ascend Hotel Collection Hotel is only 1/4 mile from exit 3 off Interstate 91 just over the border into NH. The hotel is located on the Connecticut river with breathtaking views from every room. All rooms feature King size Sleep Number beds, Brazilian hardwood floors, exquisite furnishings and appointments. ... more   less 
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