First off, this is not a hotel. This is a condo association at which some of the owners allow their personal condos to be rented. There is large variability between the units. We have stayed in over 4 different units and they have ranged from great to good. Usually visit once or twice a year during the ski season, but have gone up during the summer for hiking and golfing.
We have had many memorable trips with the kids there and some terrific ski weekends with the mates (you can easily pack 15 people into the 2 bedrooms).
The worst problem I have ever had is the one time we booked the room during the same time there was a kids' hockey tournament. Consequently there was an overwhelming amount of kids roaming around and poor adult supervision, but we handled it ourselves and no big issue. I would suggest asking the front desk if there is a similar event ocurring or checking the waterville website before visiting if this would matter to you (I think it is just in early January). However, the tournaments affect every rental site in the valley and not just this spot.
The staff is not a typical hotel staff as this is not a hotel. They do provide good service including making coffee all day and upon request, providing additional items, and local knowledge. During our last visit we were leaving early in the morning and promised to take the kids swimming in the pool before we left. The pool was closed till 10 a.m., but the staff was kind enough to open it for us at 8:30 or 9 so that the kids could get the promised swim.
I would criticize the hot tub jets as being too load. But, you should get free access to the health club where there are even more hot tubs and services. The attached picture is the one day of snow we had this past December. It was perfect because it fulfilled one of our kid's Christmas wishes. Hope this helped.
- Official Description (provided by the hotel):
- The Golden Eagle will transport you back to another era when grand hotels populated New Hampshire's White Mountain landscape, hosting distinguished visitors in a style to which they were accustomed. But while those hotels only catered to the wealthy and powerful, the Golden Eagle brings this kind of distinctive lodging to everyone - families, couples looking for a romantic getaway, even large groups. Each of the 139 condominium suites offers all the comforts of home, accented by a level of hospitality that will make you feel very at home. The Golden Eagle is within walking distance of most of the Valley's attractions, including Town Square, the White Mountain Athletic Club, the Waterville Valley Golf Course, and the beach at Corcoran's Pond. ... more less
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- Also Known As:
- Golden Eagle Hotel Waterville Valley