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“beautiful view, like home away from home” 5 of 5 bubbles
Review of Black Bear Lodge

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Black Bear Lodge
Certificate of Excellence
Saint Louis, Missouri
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“beautiful view, like home away from home”
5 of 5 bubbles Reviewed January 30, 2013

This was our second stay at BBL. We brought my mother-in-law up from FL for her 90th birthday the first week of October. She loves the mountains and never gets to see the fall foliage, and Black Bear Lodge was the perfect place to for a quiet getaway. We rented a condo for a week and "Charlie" made sure we had a great view for the special occasion. The lodge is nestled between the mountains, just far enough away from the heart of the resort for peace and quiet, but close enough to the convenience to walk or take the free shuttle. The resort has dining that ranges from take out to white table linens. There is shopping, a spa, and a small lake for kayaking or canoeing and swimming. We spent a rainy day just relaxing in the condo and cooking meals together. The lodge has an indoor/outdoor pool and we used the workout facility. There is no restaurant in the building, but the kitchen is fully equipped, and there is a general store in the resort.
We have already recommended Black Bear Lodge to others. Next visit, we hope to see a moose!

Room Tip: The best views are in the back (north) side, facing the mountains. The higher the floor, the better...
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Susanne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt H, General Manager at Black Bear Lodge, responded to this review, February 16, 2013
Susanne,
Thank you so much choosing the Black Bear Lodge for your special weekend and for sharing your experience with us. I'm glad to hear you enjoyed our lodge as well as all that Waterville Valley has to offer. It really is a special place.

We'll look forward to your next visit. Be sure to ask for me so I can assist you with a moose adventure next time. They truly are a spectacular site.

Best Regards,
Matt Hesser
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

245 reviews from our community

Traveler rating
    112
    73
    28
    21
    11
See reviews for
143
35
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4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • Any
English first
Providence, Rhode Island, United States
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed January 8, 2013

We just came back from a wonderful trip to the valley. The Black Bear Lodge was friendly, the room was clean and spacious. I have 3 children under 10 but our 2 bedroom condo had more than enough space for everyone to relax after skiing. The condo owner was well stocked with children's games. My oldest son was thrilled to find the owners had the entire series of Star Wars movies. The pool was great fun. The only thing that could have made it any better is if the dog could have come too!

  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jenn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt H, General Manager at Black Bear Lodge, responded to this review, January 9, 2013
Jenn,
Thank you for sharing your experience in the Valley with us. I'm so glad to hear your family enjoyed the Black Bear Lodge so much and that your condo met all your needs. I'm sorry we are unable to accommodate pets. Thank you for understanding. We'll look forward to your next visit. Please let me know if we can be of further service for your next trip.

Best Regards,
Matt Hesser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyannis
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed January 6, 2013

We enjoyed staying at Black Bear Lodge. The room was very spacious and cozy. The lodge is located right next to waterville valley town square. They offer a discount on lift tickets with an option to also use the sports complex. Perfect for a quiet calm weekend away.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank CoastieSKKass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt H, General Manager at Black Bear Lodge, responded to this review, January 7, 2013
Heather,
I'm so glad to hear that you enjoyed your stay at the Black Bear Lodge. It sounds like you were able to get out and enjoy many of the services in Waterville Valley. I hope you are able to come visit us again soon. Please don't hesitate to let us know how we can be of further service to you in the coming future.

Best Regards,
Matt Hesser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, Ma.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 28, 2012

For over 12 years I have been bringing my Special Needs groups to the Black Bear Lodge . I run the Alternative Leisure Company/ ALC/TRIPS out of the Bedford, Massachusetts area. I praise the staff at Black Bear- Charley, Stephanie, Chris, and the Housekeeping staff for always welcoming my groups with open arms, a hearty welcome, and enjoy having us. Because of them my members want to keep on returning. Black Bear and the staff a Black Bear are the best in the world!!!! Drew C. Bililies-President/CEO

Room Tip: Try to request Unit 217.
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank drewBedford_Ma_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt H, General Manager at Black Bear Lodge, responded to this review, January 7, 2013
Drew,
Thank you very much for your feedback. We love your groups and look forward to their arrival every time. It is everyone's goal to make our guests feel at home. I'm glad to hear their efforts are felt. Please let us know how we can be of further service.

Best Regards,
Matt Hesser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 5, 2012

I haven't been to Black Bear Lodge in over 6 years however I wanted to plan a three day trip out of the city. The Lodge has done a fantastic job keeping all ammenities up to date. The room that we stayed in was very cozy and clean!! We stayed from Sunday-Tuesday for an early Ski trip at the end of November, there were only a couple trails open but we basically had the mountain all to ourselves. We had a great time and are looking to book again within the next month!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CCAASS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt H, General Manager at Black Bear Lodge, responded to this review, December 7, 2012
Thank you for returning to the Black Bear Lodge for your escape from the city. The team has been working very hard to provide guests with an updated, cozy and clean environment. It's great to know it shows. The mountain is a great place to find your own space. I'm glad you found yours. We are thrilled that you'll be coming back to join us soon. Please let us know if there is anything we can do to serve you for your next visit.

Best Regards,
Matt Hesser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
plainfield, ct
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 12, 2012

This was our first visit to Black Bear Lodge. We usually stay at another lodge in waterville. We loved how friendly the people were. We also loved how clean and comfortable the rooms were. The kitchen was updated and the furniture was right up our alley. My wife and I both love the rustic feel of the lodge. We will definitely visit again.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Gary O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt H, General Manager at Black Bear Lodge, responded to this review, November 13, 2012
Gary,
The staff and I enjoyed meeting you and your wife during you last visit. I'm glad to hear you had such a great experience in Waterville Valley and that the Black Bear Lodge met your accommodation needs. We'll eagerly await your return. Please let us know if you need anything for your next visit.

Best Regards,
Matt Hesser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westford, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 10, 2012

The only way it could get better is if it were free. The value was great for what you get a family freindly atmosphere, the staff and the space. I have stayed in hotels all over the east coast and no place is better than the lodge. To be greeted daily by name and have everything you want or need right there makes this hotel and must stay. The town square is a short fun walk away. walk there during the day and take in the amazing view or at night and take in the stars. Stephanie was amazing and if she didn't the answer right then in there..she knew the answer in a matter of minutes. Safe quiet place out of the way while in the middle of it all.

  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jim E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt H, General Manager at Black Bear Lodge, responded to this review, November 13, 2012
Jim,
I'm so glad that the staff at the Black Bear Lodge have met your expectations and your service needs. We love getting to know our guests and are excited to see you return. Please let us know if we can assist you for your return visit.

Best Regards,
Matt Hesser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Black Bear Lodge

Property: Black Bear Lodge
Address: 23 Black Bear Road, Box 357, Waterville Valley, NH 03215
Phone Number:
Location: United States > New Hampshire > White Mountains > Waterville Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #2 of 5 Hotels in Waterville Valley
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Black Bear Lodge 3.5*
Number of rooms: 107
Official Description (provided by the hotel):
Nestled in the heart of the White Mountains in picturesque Waterville Valley Resort, the Black Bear Lodge is a family friendly, well appointed all suite hotel with one bedroom condominiums. ... more   less 
Reservation Options:
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Also Known As:
Black Bear Hotel Waterville Valley
Black Bear Waterville Valley

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