Keep in mind that Steele Hill is located a good 20 minute drive away from anything. Pushing my poor car to its limit up the mountainous roads, the massive Steele Hill Resort finally came into view. We had called ahead and asked about early check-in, which was granted to us so checking into our 1 bedroom suite was painless. Our room was located in the West Resort, which had seen some renovations mostly to the West Lobby and indoor pool area; the guest suites could definitely use some updating. All in all we were mostly satisfied with our suite which featured a full kitchen, dining area for 6, a big living room, bedroom with 2 double beds (we had requested 1 king or 1 queen), and a separate bathroom. The best feature of the place was, without a doubt, the very generously sized balcony off the living room which boasted beautiful views of the mountains and foliage.
Steele Hill is a good option if you don't mind being rather secluded from the major attractions and from most restaurants, stores, and gas stations. They have an on-site restaurant, Hilltop Restaurant, and a bar, Tova's Tavern, which is attached to the restaurant in the south section of the resort. We ate at both the restaurant and the bar and were pleased with the quality and taste of the food both times, especially the apple tart dessert. Service at both can be slow but perhaps we are just used to our fast paced environment in NY.
The resort has many amenities available to hotel guests including: two indoor pools, indoor hot tub, sauna, racquet ball court, billiards, ping pong, an arcade, outdoor volleyball court, horseshoes, basketball court, and soccer field, as well as various different hiking/walking trails, a small pond, and an 18 hole golf course. There is also an outdoor pool which is open in the summer. There are also movies for rent, fireplace chemical logs for purchase, and basic toiletries and food/drink items for sale in the main check-in area which is convenient since all stores are located 20-30 minutes down the mountain. So there is definitely plenty to keep you busy if you don't feel like leaving the resort.
The service was one thing we had a problem with. We had run out of toilet paper (there was less than 1 roll when we checked in) and we called the front desk to request more. Hours passed and no one came so we called again and the woman we spoke with was very rude to us. It took a very long time for someone to finally come with the toilet paper. On another occasion, we spoke to the same woman about using the basketball court on the premise and she was extremely sarcastic and rude toward us. Cleanliness was another issue. Along with everything being very dated in the suite, most of the dishes and glassware had to be washed before we could use them because they were pretty dirty. Also, another thing to be aware of: you will have to carry your luggage up two flights of stairs in the West resort and if you're staying on the second floor, you will have to carry everything up a separate winding staircase to get to your suite.
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- Also Known As:
- Steele Hill Hotel Sanbornton