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Reviews (395)
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Reviewed August 8, 2017 via mobile

Good location. Right off of highways. Several restaurants and shopping opportunities within couple of miles. Only down side is that there is only one elevator for a hotel this size. There is a very small pool. Breakfast is not offered complimentary however the restaurant staff is welcoming and helpful. Good price for nice breakfast. Complementary coffee is available 24 hours at the lobby. Bathroom size is small.

Stayed: August 2017, traveled with family
Thank busytraveler2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShannonFournier, Manager at Holiday Inn Portsmouth, responded to this reviewResponded August 16, 2017

Thank you busytraveler2015 for taking the time to provide us with your feedback. I am pleased to hear our staff made you feel welcomed during your stay with us. As a Holiday Inn, it is true that we are do not offer a complementary breakfast. We do, however, have a breakfast package that incorporates breakfast for a discounted price. This is an option that a lot of our guest like to take advantage of!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2017

Hotel nice & relatively clean, but shows some age. Our sink leaked & ran out on floor. Our Group of 35 was supplied breakfast which was OK, but not a large selection. Anything to drink besides coffee with breakfast was an extra charge. Simple, Average Hotel.

  • Stayed: August 2017, traveled with friends
    • Location
    • Cleanliness
    • Service
Thank Brenda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShannonFournier, Manager at Holiday Inn Portsmouth, responded to this reviewResponded August 16, 2017

Thank you Brenda for your feedback. I apologize you did not feel that our selection for your group breakfast was sufficient for your group. Menus for large groups are coordinated with the group's contact, during the planning stages, to accommodate the group in a timely manner. Coffee as well as juice are included with all of our breakfast at no extra charge. If you would like to speak to someone more about your groups breakfast please feel free to reach out our Catering Sales Manager, Loretta. She is more than willing to review everything with you. Thank you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2017 via mobile

Nothing more and nothing less .. you can find it's quite and calm .. furniture are bit old .. breakfast is American style no buffet .. people are very reserved .. sometimes they should smile .. parking us very large .. nice swimming pool

Stayed: July 2017, traveled on business
Thank tetto06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGService, Guest Relations Manager at Holiday Inn Portsmouth, responded to this reviewResponded August 14, 2017

Hi tetto06,

Thank you for leaving a review for the Holiday Inn Portsmouth, NH and highlighting that your lodging requirements were met. I am glad to hear that the parking area and the pool exceeded your expectations.

I regret to learn that you were dismayed with the dated furnishing and our hotel staff. We appreciate you taking the time to make us aware so that necessary action can be taken internally. Please be assured that the management team will utilize your feedback to improve guest experience.

While we understand that your stay was not 100% satisfactory, we hope that you would give us another chance to make your stay as best as it can be. Again, thanks for choosing our hotel chain!

Regards,

Anna B
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2017

The Hotel was nice and quiet and very clean. The staff were friendly enough and they were even kind enough to lower our room rate after some minor concerns with the room. Thank you Holiday Inn Portsmouth.

  • Stayed: June 2017, traveled on business
    • Value
    • Cleanliness
    • Service
1  Thank Rick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2017

We enjoyed our stay here. Good location refurbished hotel. The room was not large but it was comfortably furnished. Nice bathroom with a large walk in shower. The room was very clean. We had a very good breakfast. You could eat in the bar in the evening.
The parking is very tight for a large car. There is a dead end to the car park making backing up necessary. Friendly efficient staff.

  • Stayed: July 2017, traveled as a couple
    • Value
    • Rooms
    • Service
Thank WarwickshireMarakesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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