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“Valet Parking Only (UGH!)”

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Hilton Garden Inn Portsmouth Downtown
Ranked #4 of 17 Hotels in Portsmouth
Certificate of Excellence
Stamford, Connecticut
Level Contributor
153 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“Valet Parking Only (UGH!)”
Reviewed February 2, 2012

Just return from a 3 days business trip to Portsmouth and this was my first time at this hotel. The location couldn't be better! Close to all the great restaurants and waterfront in this beautiful historic town. The hotel feels new and very nicely appointed. It's well priced for its downtown location. However, be warned that the hotel doesn't have a parking lot! You are required to valet your car for a $15 a day fee. Your other choice is a nearby town multi-level parking structure that charges (75¢ an hour) $18 a day!

Breakfast was served up v-e-r-y slowly and I realized I was in trouble when I had to "ask" for a cup of coffee! I've had better breakfast for FREE at lesser hotels than a Hilton! There's a much better place for breakfast a couple of blocks away at "The Works".

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GWHconnecticut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,171 reviews from our community

Traveler rating
    726
    342
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    34
    13
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
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English first
Hyattsville, Maryland
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 27, 2012

Stayed here for three nights for business and found this to be a very clean hotel with a friendly staff, and a great location. There are plenty of restaurants and shops within easy walking distance of the hotel which is a definite plus as there is basically no other transportation option if you don't have a car.

The staff were all very attentive and helpful, from the valet to the desk attendant to the cleaning personnel who greeted me with a smile each morning. The room itself was a standard Hilton room, clean with a nice big comfortable bed and a (fairly standard at this point) flat panel TV. If you're not in the mood to go walking around after a day at work, you should go anyway because Portsmouth is really quite a lovely little town. If you're REALLY too tired though, there are a few places that will deliver even in semi-rural New Hampshire.

Overall, a friendly staff and a clean comfortable room - what more can you ask for from your hotel?

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HappyTraveler465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudbury, MA
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 19, 2012

We had a suite - their best type of room - for less than the cheap rooms at others hotels in Portsmouth (we've stayed at all of them). Location was perfect. The bed seemed the largest and most comfortable I've ever had. The staff was very helpful. We'll definitely return!

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TechBizGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 18, 2012

I have stayed at this facility numerous times over the past few months and never been disappointed. The rooms are nicely appointed and work for business or personal travel. The Lounge is actually a great meeting spot and is usually peppered with locals as well as the regular group of business travelers looking to unwind or meet up to head out with others. The food is quite good, although the menu could use some specials and more regular changes to keep it interesting; however, there is no shortage of great restaurants within walking distance.

Room Tip: Rooms on the higher floors are better (view).
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  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TM L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Maine
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 17, 2012

This is a nice, bright, shiny, clean new hotel that delivered good value. Great location, helpful staff, comfortable beds with cozy comforters. Small fitness and pool area but if you are visiting in the summer...you are out at the beaches and outdoor pools. Portsmouth has great shopping and great restaurants and this hotel puts you in the middle of all of it! Not plush...but certainly comfortable and clean.

  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leno78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yokosuka, Japan
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 4, 2012

It is out-of-the-way, down a one-way street, but easily walkable to all Portsmouth shops and restaurants. The staff is great. The rooms are comfortable. Great beds and pillows. No street noise. Kids loved the smallish pool, which would not do for lap-swimming. Good exercise room. Wifi. Live music at the bar downstairs on the weekends. What I most liked is the valet parking with your car at hand almost immediately. My daughter-in-law, who also stayed there in another room, didn't like paying the valet parking fee, so every day for a week, she found parking on the streets surrounding the hotel. The only thing is the very mediocre meal we had at the restaurant one evening when we were too tired to walk to town because of moving. Don't eat any meal but breakfast there is my advice.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jo Ann V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connecticut
Level Contributor
127 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed December 31, 2011

Really enjoyed our stay here, good location, just wish the pool was bigger...

Stayed December 2011, traveled with family
Helpful?
Thank albeeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Portsmouth Downtown

Property: Hilton Garden Inn Portsmouth Downtown
Address: 100 High St, Portsmouth, NH 03801-3709
Phone Number:
Location: United States > New Hampshire > Portsmouth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Portsmouth
#2 Romantic Hotel in Portsmouth
#3 Family Hotel in Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Portsmouth Downtown 3*
Number of rooms: 131
Official Description (provided by the hotel):
The Hilton Garden Inn Portsmouth Downtown is located in the heart of historic downtown Portsmouth, New Hampshire, surrounded by a wide variety of restaurants, attractions, shops, boutiques and waterfront gardens. Strawbery Banke historic neighborhood and Prescott Park are steps away, while The Kittery Outlets are just a 10 minute drive. New Hampshire and Maine coastal beaches, chartered deep-sea fishing, whale-watching tours, and panoramic tours of the Isles of Shoals are only a short boat ride from the hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Portsmouth Hilton Garden Inn
Hilton Portsmouth

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