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“Best Staff we've ever met”

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Port Inn Portsmouth
Ranked #4 of 17 Hotels in Portsmouth
Certificate of Excellence
GreenLeadersSilver level
Montreal
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Best Staff we've ever met”
Reviewed August 31, 2007

This Motel is better than a 2 Star rating on TripAdvisor - it's even better than many of the 3 star Hotels we've seen. Front desk staff were amazing (as were the cleaning staff)- friendly, helpful and just down to earth folks that seem to care about everyone who comes through the door. Continental breakfast was above average, the room was nicely decorated and the bathroom very clean, microwave, fridge, hairdryer, coffemaker etc all new and clean.....only fault was the sloping floor in our room.
Nice outdoor heated pool and a little terrance tucked away. We stayed 5 nights and had a really nice time. Motel is well situated - minutes from everything in the area and based on pricing of other hotels/motels nearby - it's a good deal.

  • Liked — Front desk Staff
  • Disliked — Sloping floor
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank RunDear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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829 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
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English first
Halifax, Canada
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 31, 2007

My family stayed here August 30 for 1 night and after reading the reviews on trip advisor I had high expectations. I can honestly say all of them were met. I was very impressed.

When I arrived the lovely lady at the desk was very pleasant and gave us perfect directions on a little map of how to get to Chuck-E-Cheese's. The rooms were clean and the bathroom was nice and big which I really liked. The shower was good with lots of water pressure. They had good TV with lots of channels. The air conditioner worked perfect and even had a remote! The outdoor pool area was SO nice! we were lucky to enjoy it alone which is always a treat.

Check in and check out was speedy and efficent, and the continental breakfast was AWESOME!!! it saved us from spending probably $10.00 at Dunkin Donuts.

I would definately stay here again. Thanks for the excellent stay and service!

  • Liked — The Big Bathroom & the continental breakfast
  • Disliked — It was perfect no complaints!
  • Stayed August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Luvs2travel_xo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southern NJ
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 22, 2007

My family and I stayed at the Port Inn for one night on our way to Acadia National Park. I had pretty high expectations from the reviews here and we were not disappointed! Upon arrival we were immediately greeted by the hotel staff. They also offered assistance with things to do in Portsmouth as it was our first visit. We then immediately used the pool, which was very neatly placed in the center of a beautifully maintained courtyard. All the premises were nicely cared for and I saw several employees watering the many flowers during our 18 hour stay. It should be noted that our room was pretty small, but it contained everything we needed, including a refrigerator and microwave, which some other hotels do not offer while paying twice the money. I would recommend this hotel to anyone.

  • Stayed August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ritewinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventura, CA
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 15, 2007

Good service, nice rooms and location. Continental breakfast above average. Was given the wrong room when we arrived but it was quickly remedied. Highly recommend this place if you are visiting Portsmouth, New Hampshire.

Helpful?
2 Thank lgk820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
merrick, ny
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 29, 2007

The Port Inn received rave reviews on here, and I have to ask from whom? I stayed here this past weekend and was unimpressed to say the least. First off, the room was just okay. The price (about $150/night) is not cheap and for the money, the place is just below average. When we arrived late at night, the tub floor was so dirty it was gross to have to use it but we had no choice because it was too late to say anything. The next day, we asked that the maid service pay extra attention to it. When we returned, we found the tub spotless (kind of makes you wonder why it was filled with rust colored film beforehand) but the ladies who cleaned it forgot to close our door all the way! So, our room was open the entire day! Given the fact that we had such mishaps, we expected the innkeepers to adjust our bill but when we checked out, they didn't even ask if we were satisfied or how our stay was. All in all, I'd never EVER stay there again. There are cute B&B's all along the coast that will be a much better value in my opinion. Port Inn owners, when there are mistakes, own up to them!

  • Liked — location
  • Disliked — service, cleanliness
  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank luvmykid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bmacdDoverNH, General Manager at Port Inn Portsmouth, responded to this review, August 7, 2007
I absolutely agree that the condition of the bathtub was not up to our usual standards. The morning that the issue was brought up, the housekeeping department was made aware of the problem. Having no success after a number of attempts to rectify the issue with the normal cleaning products, the room attendants brought this to my attention. I inspected the bathtub and discovered a hard water mineral build up along the bottom of the tub. Once the issue was identified, I took the appropriate steps to solve the problem. However, the fact that the problem was allowed to develop is not acceptable, and for this I offer our apologies, as well as for the room not being left in a secure manner.

Please be assured that the experiences you had with our property are not usual, as can be attested to by the other reviews. I look forward to speaking personally with the guests, and do hope they will give us another chance to serve them in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Québec
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 23, 2007

The Port Inn is a very nice and very quit motel. Everything was clean and the staff was very friendly. Breakfast was also included. I understand why this motel is the #1 in Portsmouth. If you are searching for a nice and quit place to stay, stay at the Port Inn and you won't regret it.

Nicole
Québec city

  • Liked — quiet, clean and the staff was very friendly
  • Stayed June 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank NickyQuebec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raymond, Maine
Level 5 Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed July 18, 2007

We were visiting family at Thanksgiving when illness hit. We opted to move to a hotel for a few days. We chose the Port Inn based on the price and we were amazed at what a wonderful, friendly and operating room clean place it turned out to be. I would HIGHLY recommend this Inn to anyone spending time in the Portsmouth area.

  • Liked — The friendliness of the staff
  • Disliked — I thought the location would be noisy - it wasn't.
  • Stayed November 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Pahhhhhter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Port Inn Portsmouth

Property: Port Inn Portsmouth
Address: 505 US Highway 1 Bypass, Portsmouth, NH 03801-4175
Phone Number:
Location: United States > New Hampshire > Portsmouth
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#1 Green Hotel in Portsmouth
#1 Best Value Hotel in Portsmouth
#4 Romantic Hotel in Portsmouth
#4 Family Hotel in Portsmouth
#8 Business Hotel in Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Port Inn Portsmouth 3*
Number of rooms: 56
Official Description (provided by the hotel):
Enjoy the numerous amenities offered at Port Inn Portsmouth, an Ascend Hotel Collection(R) member, in Portsmouth, New Hampshire. Conveniently located just off Rt. 95 and the Portsmouth Traffic Circle, this Portsmouth hotel offers: • Free high-speed wireless Internet access • Free hot breakfast • Free weekday newspaper • Free parking. Relax in a cozy lounge chair by our seasonal heated outdoor swimming pool with its expansive sun deck and barbeque area. The Port Inn Portsmouth has long been regarded as an accommodating, affordable and modern getaway spot for travelers. The spacious, non-smoking rooms at The Port Inn feature microwaves, refrigerators, Starbucks in room coffee, irons, ironing boards, hair dryers and High Definition cable television. Our convenient location puts you just minutes from downtown Portsmouth and its wide array of culinary, cultural and shopping offerings. Market Square is the hub of activity in the area with numerous shops and restaurants. We also are minutes from: • Strawbery Banke Museum • John Paul Jones House • Old Port Area We are pet friendly- sorry, dogs only. ... more   less 
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Also Known As:
The Port Hotel Portsmouth
Port Hotel Portsmouth

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