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Reviews (284)
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All reviewsspaulding turnpikemall across the streetallow petsbasic hoteloutdoor poolbed was comfortablewould stay here againmainedresser
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Reviewed August 13, 2017

I was staying on the 2nd floor. At about 2am, loud party goers returned from being out presumably drinking. Screamed and slammed door. Woke my kids up. I knocked on door and then asked that they keep noise down. Was told how rude I was for being upset. Front desk asked which room, and would have parties removed if there was one more noise complaint. This is more of a complaint with the people who stayed here, but just know - this is a place where people came back and didn't know how to act. Personnel very nice. Internet costs 2.99 per day now. I asked for a high floor and was given 2 out of 4.

  • Stayed: August 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Justin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2017

This is a very basic hotel. No continental breakfast. They provide regular coffee in the morning (not even decaf) with plain sugar and powdered creamer. The rooms are tiny. Our room had two double beds. There is about a foot of space between the beds and the wall. No fridge, microwave, closet, dresser, shampoo, conditioner, coffee maker, or even an alarm clock. The rooms look new and have laminate flooring. Ours had the oddest smell. The neighbors above us had kids doing gymnastics till about 11 at night. The walls and floors are paper thin. There is one slow elevator. The staff were extremely accommodating and friendly. There is a McDonalds and a Long Horn steak house right across the street although 6 lanes of traffic make them a challenge to walk or drive to. Despite the discrepancies, I would stay here again. I liked the price, location and the fact that they allow pets. Tips... Bring a fan to drown out the noisy neighbors if you have them. Bring your own toiletries. There is also free internet on your first two devices.

Stayed: August 2017, traveled with family
Thank Bryan603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2017

Although very clean, that is about as far as it goes. There was no shampoo or conditioner (you provide your own) and the soap bars were the size of half dollars. There was no hair dryer, so we had to go out and buy one along with shampoo and real soap. The towels were so skimpy, but very clean. There is coffee in the lobby, but only if you are desperate. We went into town for excellent coffee and pastries. There is no free wifi. At $100 per night, that is no bargain.

Room Tip: Ther are no views.
  • Stayed: July 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank mail2dcn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
6Team, Brand Experience Team at Motel 6 Portsmouth, responded to this reviewResponded July 27, 2017

Dear mail2dcn, Thank you for taking the time to share your review. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay. For this reason, we apologize for the disappointment you describe with the expectations of amenities. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We encourage you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2017

This place was very clean and simple. I appreciate the hard floors, as I can tell they've been cleaned. I do not like carpeted places (usually dirty carpets). This was perfect for a 1 night stay and a clean shower. It was inexpensive for this area, as well.

  • Stayed: July 2017, traveled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank 123Kandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
6Team, Brand Experience Team at Motel 6 Portsmouth, responded to this reviewResponded July 27, 2017

Dear Kandi, We appreciate you recognizing our excellent service, and we are glad to hear you enjoyed your stay. If you haven't already done so, please call our Guest Relations Department at 1-855-787-9864 to share your experience. We hope to see you again soon. Safe Travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2017

Accommodations are bare bones - which you might expect from a Motel 6. No carpets on floor and a double room actually has double beds. Beds were comfortable. Rooms were minimal - very minimal. No tissues or amenities, but there was a bottle opener in the bathroom! (If you need that sort of thing). Pricey, very pricey for what you get. Clean at least.

  • Stayed: July 2017, traveled with family
    • Value
    • Location
    • Service
Thank Gale U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
6Team, Brand Experience Team at Motel 6 Portsmouth, responded to this reviewResponded July 27, 2017

Dear Gale, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We invite you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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