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Best Western Plus Portsmouth Hotel & Suites
Ranked #9 of 17 Hotels in Portsmouth
Reviewed February 4, 2014

We have stayed here twice on our way north for a ski weekend in Maine. Both times the room was very clean and comfortable. On our second trip we even had a Jacuzzi in the room which worked great..
Check in is quick and the staff very friendly.
The diner next door offers great breakfast options.

  • Stayed: January 2014, traveled as a couple
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Thank WhyWeTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark W, General Manager at Best Western Plus Portsmouth Hotel & Suites, responded to this reviewResponded February 14, 2014

We appreciate your repeat business. Thank you for staying with us multiple times and writing about your stays. Our housekeeping staff takes a lot of pride in the condition of the rooms. They all really enjoy when guests mention their hard work. The Front Desk staff knows our guests would like to relax so they work quickly and efficiently to speed you on your way. However, our Front Desk team also knows the area very well and enjoys sharing their wealth of knowledge. This winter has provided a lot of snow for ski trips so hopefully there will be a third visit soon.

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541 - 547 of 799 reviews

Reviewed January 26, 2014

NACE held two of their courses in the Sponge Jet facility about three miles away from this Best Western, they recommended it on their site and I believe it was a good recommendation for those staying about a week or so trying to get some studying done. The Roundabout Diner connected to it serves some pretty good omelets, my favored choice was the Mediterranean.

  • Stayed: January 2014, traveled solo
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Review collected in partnership with Best Western
Thank Jeremiah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark W, General Manager at Best Western Plus Portsmouth Hotel & Suites, responded to this reviewResponded February 14, 2014

Thank you for staying with us during your training week. We appreciate you saying that your organization made a good recommendation by suggesting our hotel. Businesses find our facilities to be very productive for their meetings and their associates. With over 3,200 square feet of meeting space, free wi-fi and plenty of free parking companies use our hotel to host classes, lectures and celebrations. The Roundabout Diner, our on-site restaurant, does offer fantastic food all day long. Please keep in mind corporate travelers also realize that our city is a great place to return to for relaxing vacations as well.

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Reviewed January 16, 2014 via mobile

This hotel was ok. Not the best in Portsmouth. Price was right for one night. Clean except for the leftovers in the fridge and hair in the sink. I would stay again due to the price. If I was paying for my room I'd go somewhere else.

Stayed: January 2014, traveled on business
2  Thank glap1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark W, General Manager at Best Western Plus Portsmouth Hotel & Suites, responded to this reviewResponded February 15, 2014

We appreciate your service and we appreciate your business. I am so sorry you found leftovers in the refrigerator in your room. Our staff works very hard to keep our rooms clean for our guests but we missed this one and I apologize on their behalf. There are definitely a wide variety of choices of where to stay in Portsmouth. The best really depends on what you are looking for in a hotel. Our hotel offers free parking, an on-site restaurant, indoor and outdoor pools (outdoor is seasonal) and reasonable rates. There are other hotels in Portsmouth but none of them offer all of these amenities. We hope you will stay with us again to show you our true standards of excellent friendly service.

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Reviewed January 8, 2014

This hotel was great except for the cobweb problem. Everything else was great.The location was convienent. The staff was very friendly and seemed real conserned about the cobwebs. The bed was comfy. The noise from the door from late arrivals was loud, but bearable.

  • Stayed: January 2014, traveled with friends
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Review collected in partnership with Best Western
Thank Tanya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark W, General Manager at Best Western Plus Portsmouth Hotel & Suites, responded to this reviewResponded February 15, 2014

Thank you for taking the time to write a review for our hotel. The top section is just a chance for you to write your own headline to your review. We are so sorry you found cobwebs in our hotel. All of our staff works very hard to provide a clean comfortable atmosphere throughout the entire hotel from the guest rooms to the hallways to the public meeting spaces. Thank you for your comments about the friendliness of our staff and the comfort of our beds. Every one of us enjoys welcoming guests to our hotel. Hopefully, you will be able to return real soon to enjoy more of our fine city.

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Reviewed January 5, 2014

Much better hotels to choose from in immediate area. Very disappointed by amount of ants in bathroom. We could not even shower as ants were every where. Beware they are also in pool area and both my son and I were bit. Kids were really freaked out and still recovering from bad experience.

  • Stayed: December 2013
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Thank Eastwestlg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark W, General Manager at Best Western Plus Portsmouth Hotel & Suites, responded to this reviewResponded February 15, 2014

We are so sorry you had a bad experience in a hotel. I am sure ants can be very troublesome to both children and adults. We appreciate your concerns but we have not been able to locate any ants in our pool area or any of our guest rooms. Our staff works very hard to keep our entire hotel clean including our maintenance department that is responsible for pest control in addition to their other responsibilities. I would highly recommend if you come across a situation like this or something that takes away from your experience in a hotel speak to the Front Desk. The Front Desk team in our hotel would have been glad to switch rooms for you if you found anything to be a discomfort. We are in the hospitality business because we enjoy hosting people in our fine hotel so we will do anything we can to make our guests happy and satisfied.

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Reviewed January 1, 2014

Clean room. Helpful staff. Plenty of amenities in room-frig, microwave, coffee maker, hair dryer. Heat system a bit loud. Woke us up at night. Frig also loud. Very good central location. Easy to get to and easy to get to other areas (downtown Portsmouth or Kittery).

  • Stayed: December 2013, traveled with friends
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Thank Gonefishing2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark W, General Manager at Best Western Plus Portsmouth Hotel & Suites, responded to this reviewResponded February 15, 2014

Thank you for your kind words about our hotel. We appreciate your business and your opinion. I am sorry you found the heating system and refrigerator to be a bit loud. Thank you for mentioning both the clean rooms and helpful staff. Our team takes a lot of pride in keeping our rooms clean and comfortable for our guests. A lot of guests agree with you in regards to our convenient location. There are a lot of great activities nearby up and down the seacoast. Portsmouth is a fantastic city from the great dining experiences to the charming shops. We hope you will be able to return real soon.

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A TripAdvisor Member
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Reviewed December 28, 2013

Excellent value in the Portsmouth area. We had a clean well appointed room for an excellent price. Friendly staff. We have used a number of other hotels in the area and will use this hotel exclusively in the future. Good restaurant next door to hotel.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark W, General Manager at Best Western Plus Portsmouth Hotel & Suites, responded to this reviewResponded February 16, 2014

Thank you for taking the time to write such a nice review for our hotel. We appreciate your business and kind words. Our team truly enjoys welcoming guests to the Portsmouth area and works very hard to keep the entire building clean. The Roundabout Diner next door is very good, providing great food all day long for our guests and our staff. We eat there all the time too. Hopefully, you will be able to return real soon.

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Additional Information about Best Western Plus Portsmouth Hotel & Suites

Address: 580 US Highway 1 Byp, Interstate Traffic Circle, Portsmouth, NH 03801-4144
Phone Number:
Location: United States > New Hampshire > Portsmouth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Portsmouth
Price Range: $89 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Portsmouth Hotel & Suites 2.5*
Number of rooms: 169
Official Description (provided by the hotel):
Best Western Plus Portsmouth Hotel and Suites has clean comfortable rooms featuring a 37" flat screen television, refrigerator, microwave, coffee maker and free wi-fi. Our Plus rooms have either two double beds or one king bed. Our Superior rooms have either two double beds or one king bed. In addition to our Plus and Superior rooms we have suites with a separate living room and full kitchens. Every guest can also spend time in 1 of our 2 pools, a heated indoor pool and a seasonal outdoor pool or the newly renovated fitness room. The Roundabout Diner and 3,200 sf of meeting space complete our facility but the friendly team of associates make our hotel the perfect home away from home. ... more   less 
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Also Known As:
Best Western Plus Wynwood Hotel And Suites
Best Western Plus Wynwood Hotel Portsmouth
Best Western Wynwood Hotel
Best Western Portsmouth
Portsmouth Best Western

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