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“overall ok”

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Hampton Inn Portsmouth Central
Ranked #7 of 17 Hotels in Portsmouth
Certificate of Excellence
Holyoke, Massachusetts
Level 5 Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“overall ok”
Reviewed April 17, 2014

I was in the area on business and upon checking in saw there were a lot of large groups of teens and adults, appeared to be basketball teams (tournaments in the area maybe?) so every amenity was dominated by them and the noise level was high. I find it troubling that the adults were louder than the kids and thought nothing of shouting in the hallways with no regard for time or place. The bed was comfortable and the room clean. Complimentary bottled water should be offered by ALL hotels, including this one....but overall the stay was ok.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kelley R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review, April 18, 2014
Kelifus1,
Thanks so much for your review and recommendation! We appreciate hearing from you and taking the time to share your comments. All feedback is valuable to us so that we can perfect our guests’ experiences. Your business is important to us and we hope to seeing you again!

Best regards,
Cathi Tingley, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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771 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 6, 2014

We always stay at Hampton inns. Always perfect. Comfortable beds, snuggly bedding, consistent, always know what you are getting, free breakfast and happy hour, very nice staff, great amenities, I could go on. Something new this time was fresh cut fruit..papaya, grapefruit, oranges, blueberries and pineapple. The woman serving the breakfast said the Hampton Inns are making some upgrades to the menu. I would love to see granola, and toppings like nuts and dried frhit

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lifemorejoyful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review, April 8, 2014
Lifemorejoyful,
Thank you taking the time to write a review. I appreciate your loyalty to the Hampton brand and we always value feedback. I’m pleased you enjoyed our recent changes to the breakfast menu and thank you again for visiting our hotel. We hope to see you again soon!

Sincerely,
Cathi Tingley, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lowell, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 6, 2014

Hotel was great. It is not located directly downtown, but this hotel offers complimentary shuttle service to downtown until 10pm. It is clean and all the people that worked there were friendly and helpful. This hotel would be a great place to bring family because there is a pool and complimentary hot breakfast as well.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Patricia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review, April 8, 2014
Patricia C,
Thank you for taking the time to share your comments. All feedback is important to us and I’m thrilled you enjoyed your stay and the level of service we provide. Thank you again for the recommendation and I hope to see you again soon!

Sincerely,
Cathi Tingley, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Virginia
Level 5 Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 1, 2014

Unremarkable two night stay. As expected, the staff was courteous and helpful, even for a 1:30 am arrival. Modest breakfast consistent with other hotels in the Hampton Inn chain. The hotel did seem to be a bit short on staff. While clean overall, we were surprised to return to our room around 3:30 pm to find that maid service had yet to stop by (hence the below average mark in service). All was in order when we came back in the evening.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rich P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review, April 3, 2014
Rich P,
Thank you for taking the time to share your comments about your recent stay. I’m pleased to know you enjoyed your stay. All feedback is important to us so that we can perfect our guests’ experience. I hope to see you again in the future!

Sincerely,
Cathi Tingley, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Hamtpon, United States
2 reviews
Reviewed March 31, 2014

Enjoyed the 'Managers Reception' offered at this hotel. I stay at Hampton Inn's all the time and this is the first one that offered this amenity. Everything else about the hotel and my stay was up to the usual Hampton Inn Standards. No complaints.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Bruce A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review, April 2, 2014
Bruce A,
Thank you for taking the time to write a review. We appreciate your business and hope to see you again soon!
Sincerely,
Cathi Tingley, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 30, 2014

I have been coming here for 5 years. I have always looked forward to staying here. the staff is always friendly and willing to help. It also doesn't hurt that they offer complimentary beer and appetizers on the weekend.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank mikemZ2239GK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review, April 1, 2014
mikemZ2239GK,
Thank you so much for taking the time to write a review about your experience at our hotel and for recommending us. We appreciate your loyalty to our hotel! I will pass along all of your comments to our team during our next weekly meeting. We look forward to seeing you again!

Sincerely,
Cathi Tingley, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level 5 Contributor
62 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed March 27, 2014 via mobile

Check in (without a reservation) was fast, friendly, and efficient. The desk clerk was just amazing. We were a little late for tonight's "snack" but still enjoyed the free wine, beer, and popcorn (with table service before "last call") before retiring to a "night in". Although billed as "newly renovated", rooms are fairly typical and average for a Hampton Inn, but quite comfortable. Internet access is very good. When you factor in the free breakfast buffet, it's not a bad value. I would certainly stay here again if visiting the area. Recommended.

Stayed March 2014, traveled as a couple
Helpful?
1 Thank DJ B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review, April 1, 2014
DJ B,
Thank you for your review and recommendation! We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments.

Sincerely,
Cathi Tingley, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Portsmouth Central

Property: Hampton Inn Portsmouth Central
Address: 99 Durgin Ln, Portsmouth, NH 03801-3156
Phone Number:
Location: United States > New Hampshire > Portsmouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Portsmouth
#5 Business Hotel in Portsmouth
#6 Family Hotel in Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Portsmouth Central 3*
Number of rooms: 125
Official Description (provided by the hotel):
The Hampton Inn Portsmouth Central hotel is in vibrant historical Portsmouth near Pease International Tradeport. Our hotel provides amenities such as a free shuttle to area destinations and tasty offerings from top local restaurants and locally famous Redhook beer Monday through Friday*. Within easy reach are New England beaches and historic lighthouses along with Redhook Brewery and Water Country waterpark, all within a 5-mile radius. Also nearby are Lonza, Sig Sauer, New Market International, High Liner Foods and Portsmouth Naval Shipyard. Allegiant Air offers service into Pease International Airport, making our Portsmouth hotel more accessible than ever. Explore nearby Strawbery Banke, the oldest neighborhood in New Hampshire featuring more than 375 years of history. Immerse yourself in the charm of downtown Portsmouth, where you'll find local boutiques and restaurants. Browse the Kittery Premium Outlets, just four miles from our hotel, accessible with our free shuttle. Rooms with one king or two queen-sized beds are offered at our hotel in Portsmouth, NH. Select rooms provide a sofa bed and whirlpool. Connect to free WiFi and stay productive at the well-lit work desk, and feel at home with thoughtful amenities such as a refrigerator, microwave and 32-inch HDTV. Spend a quiet day at the hotel relaxing on the outdoor patio with a fire pit and grills. ... more   less 
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Also Known As:
Hampton Inn Portsmouth Hotel Portsmouth
Portsmouth Hampton Inn

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