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“Another wonderful stay!”

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Sheraton Portsmouth Harborside Hotel
Ranked #6 of 17 Hotels in Portsmouth
Certificate of Excellence
Boston, Massachusetts
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Another wonderful stay!”
Reviewed July 16, 2014

This time was in town for a business conference. Bed was extremely comfortable! Room was very clean, and Inky my housekeeper did a great job and made sure the bathroom was well stocked and room was very clean and helped me with anything I needed. (Sorry, Inky, meant to give you a Trip Advisor pin but forgot!! - Next time! Everyone here is very nice and friendly and speak English well. Front desk was great too. Food was very good. All in all a great place to stay. I recommend upgrading to the Club Lounge, it costs a little bit more per night, but you get breakfast every morning and can get juice, yogurt, coffee, etc throughout the day, and appetizers before dinner. The only bad thing I can say is I wasn't overly fond of the décor of my room, seemed a bit gray, but that is a personal preference. Décor is nicely modern, though; don't let my personal opinion stop you from trying this place. Porthsmouth is a great town too, fun to walk around, very historic, nice shops, etc!

Room Tip: Don't be near the ice machine. Ask for Harbor view (not salt-pile view!). Don't be upset i...
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  • Stayed June 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank barbara2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review, July 21, 2014
Dear Barbara2020,

Thank you so much for sharing and for recognizing Inky for doing such an excellent job at welcoming you to Portsmouth. We will be sure to share your comments with her and thank you for posting.

We look forward to your next visit.

With warmth,
Sheraton Portsmouth
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1,231 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (294)
Date | Rating
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English first
Dover, New Hampshire
1 review
Reviewed July 14, 2014

We are into the second day of a three-night vacation booking at this fine property, and we can't say enough in praise. From Marissa who checked us in, to Rachael our Club Lounge hostess and Amanda at the bar and Micah, our guest manager, we were treated with genuine warmth and hospitality. Special thanks to our wonderful housekeeper Inky, who catered to our questions and requests as if we were royalty! Although the house was near capacity with conventions, we were never rushed or hurried and were made to feel that we were the only guests. The room is comfortable, our bed is luxurious, and the hotel itself is well situated in a great town to visit. We will return with pleasure.

Room Tip: Club level is a great perk!
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  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Louis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review, July 21, 2014
Dear Louis F,

Thank you for such a kind review and for taking the time to recognize some of our co-workers. We look forward to your next visit.

Warmly,
Sheraton Portsmouth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Portland, Maine
Level Contributor
4 reviews
Reviewed July 13, 2014

Stayed here while atttending a wedding in the area. Staff was exceptional. Got us checked in a timely manner even though it was busy. Extremely friendly and accommodating. Room was very nice but will need some updating ASAP. Rugs and furniture are worn. Didn't eat here, but had a drink in the bar that has a view of the river. The best thing? The location. Valet parking Friday, didn't move car til Sunday. Easy walk to shops, restaurants, bars and people watching. Looking forward to a return trip in the fall. Great, great area and a most satisfactory hotel.

  • Stayed July 2014, traveled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review, July 21, 2014
Dear Chris H,

Thank you so much for your feedback. We are so pleased you enjoyed your visit and we hope you come back soon. If you wouldn't mind sending us a quick note to sroberge@sheratonportsmouth.com about which room you were in, we will take a look at the carpeting.

Thank you and come back soon.

Warmly,
Sheraton Portsmouth
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Boston, Massachusetts
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed July 13, 2014

Stayed on the second floor. Although our room was right next to the atrium stairs, we never heard a thing. Very quiet and well-run hotel. Room & bathroom were very clean, crisp & bright. Great little lounge overlooking the harbor on that same floor as well. We have stayed at the Hilton Garden Inn for the past several years, but we stayed at the Sheraton this summer and LOVED IT. Really pretty brick driveway/entrance. Friendly and helpful front desk staff. We'll be back.

  • Stayed June 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank BostonFabulous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review, July 21, 2014
Dear BostonFabulous,

We are so pleased to hear that you enjoyed it. We look forward to welcoming you back on your next trip to Portsmouth.

Warm Regards,
Sheraton Portsmouth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 11, 2014 via mobile

We arrived at the Sheraton and checked in quickly and easily. We loved our room so much we almost stayed in and ordered room service. The room temp was just right...the beds so comfy! Late check out was a bonus. The breakfast in the morning was fantastic! Thanks for a great stay!

Stayed July 2014, traveled with friends
Helpful?
Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review, July 21, 2014
Dear Lisa G,

Thank you so much. Please come back and see us again.

Warmest Regards,
Sheraton Portsmouth
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New Smyrna Beach, Florida
2 reviews
Reviewed July 10, 2014

the hotel is beautiful.. the location great...close to all sorts of dining choices..there were a couple of minor issues during our stay that were swiftly resolved bt john linnehan at the front desk.. "thank you john " would deffinetly stay there again

  • Stayed June 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Lynn MacTaggart M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review, July 21, 2014
Dear Lynn,

Thank you for your understanding and kind words. We'll be sure to recognize John for a job well done. Please come visit us again.

Warmly,
Sheraton Portsmouth
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Hampton, New Hampshire
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 9, 2014

I have been staying at the hotal a few nights a week for the past 14 weeks for business. In addition I have also had functions in some of the hotels many function spaces and have rented one of the boardrooms weekly. The staff at this hotel has been amazing which is much appriciated when travling so much. Dan,Justin,and Alison in the sales office are fantastic, no matter how last mnute my request is they always seem to make it happen if possible. Mike in the restaurant is great, I was sick a few weeks back and while bringing one of my co-workers lunch Mike brought me crackers and ginger ale without me even asking. It was perfect! Melissa, Alex, and John at the front desk always take good care of me as well. Last but not least the guest loyalty manager Micah is top notch. He goes above and beyond for me daily and has even helped me to book an employee outing when we had executives staying at the hotel from out of town. I really can't say enough about these folks, can't wait to go back next week! Thanks for everything!

  • Stayed June 2014, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Kbrank1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review, July 21, 2014
Dear KBrank1,

Thank you so much for your great comments. We know the team enjoys seeing you just as much and we look forward to seeing you back.

Warmly,
Sheraton Portsmouth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Portsmouth Harborside Hotel

Property: Sheraton Portsmouth Harborside Hotel
Address: 250 Market St, Portsmouth, NH 03801-3478
Phone Number:
Location: United States > New Hampshire > Portsmouth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Portsmouth
#5 Family Hotel in Portsmouth
#6 Romantic Hotel in Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Portsmouth Harborside Hotel 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
Sheraton Portsmouth Harborside Hotel is near the University of New Hampshire, shopping, dining, recreation and museums. Our accommodation has 13,000 square feet of event space for your next meeting or wedding. ... more   less 
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Also Known As:
Sheraton Portsmouth
Portsmouth Sheraton

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