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Sheraton Portsmouth Harborside Hotel
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Reviews (1,358)
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All reviewsclub levelself parkingshops and restaurantsvalet servicenew englanddowntown areaindoor poolchristinestarwoodinkytownhouseharboursideconferenceloungeelevatorweddingappetizers
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788 - 793 of 1,358 reviews
Reviewed October 16, 2013

This was the last stop on our fall foliage tour. The staff was very responsive, the rooms were comfortable and it's a fun town just to walk around in to see the shops. We found most people in the New England area to be very friendly!

  • Stayed: October 2013, traveled as a couple
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Thank Crystal R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this reviewResponded October 22, 2013

Dear Crystal,

You picked a great year to do the foliage tour, the leaves were beautiful. Thanks for your great comments and we hope you come back again soon.

With warmth,
Sheraton Portsmouth

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2013

On a family trip up to Maine, we decided to spend the night at Sheraton Harborside Hotel Portsmouth. Nice hotel short walking distance to downtown. The only downside of this is that the direct route is via stairs, making it a little more difficult with a stroller. Staff was very friendly and helpful- good restaurant recommendations. I left a gift I had bought in the room at checkout and they had it waiting at the front desk when we stopped by on our way back a few days later.

Room Tip: They are pet friendly and my son has asthma, but they put us on a floor that doesn't allow pets
  • Stayed: September 2013, traveled with family
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Thank 667greggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this reviewResponded October 22, 2013

Dear 667greggs,

Thank you so much. We are so pleased to hear that you enjoyed your visit. Please come back and see us again!

Warmly,
Sheraton Portsmouth

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2013

Arrived late but staff very courteous. Hotel is a bit dated (carpet, rooms should be updated, etc) but clean and beds comfortable. Great location and like the way management handles issues and most of all great coffee in the morning (oh yes). Work out room o.k. and pool area a bit dated and no jacuzzi but would definitely stay again. It was a very peacful night.

  • Stayed: October 2013, traveled on business
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Thank kipnote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this reviewResponded October 16, 2013

Dear K M,

Thank you so much. We just finished a floor of updated guest rooms and we are looking to make additional improvements in the coming year. We truly appreciate your comments and look forward to seeing you again soon.

Warmly,
Sheraton Portsmouth

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Reviewed October 15, 2013

Enjoyed a one-night stay at the Sheraton Harborside Hotel with friends from college. The valet service was very good. These folks are the first people you interact with at any hotel and they were friendly and helpful. Check-in was easy and we were given a room on the third floor that was exceptionally clean and very comfortable.

  • Stayed: October 2013, traveled with friends
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Thank dohertyfamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this reviewResponded October 16, 2013

Dear Doherty Family,

Thanks so much. We are so pleased to hear that you enjoyed your stay and we look forward to your return visit.

Warm Regards,
Sheraton Portsmouth

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Reviewed October 13, 2013

Spent one night here and had a really good stay. Despite being the scene of a wedding and a high school reunion reception staff were attentive and prompt and valet staff were exceptionally good.

Room was spacious and well appointed, bar was well served and stocked a range of drinks and the pool was accessible and refreshing.

Only slight negatives were that we were in room 521 which was opposite the club level suite so had to put up with the banging of the door late at night and early in the morning. Also we happened to go into the lounge in the evening to find a group of locusts had eaten everything and left with arms full of all the soft drinks in the fridge.

Would stay here again.

Stayed: October 2013, traveled as a couple
Thank Maritchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this reviewResponded October 14, 2013

Dear Maritchi,

We can't thank you enough for your great comments and taking the time to share your experience. We are very sorry to hear all of the goodies were taken from the lounge. Please feel free to call down to our help desk for items on demand for Sheraton Club if that should occur on your next trip to Portsmouth.

Warmly,
Sheraton Portsmouth

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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