My husband and I attended a conference the weekend of August 23-25, 2013 which was held at the Sheraton "Harborside" Hotel. I have to say that the staff at the hotel are very polite and friendly. Our room was nothing special just a standard room which could use a little updating. What we were finding when talking to other guests in our party was that there wasn't much of a "harborside" view. One view from the lounge will give you a mountain of scrap metal next to a huge salt pile. Finding much of a waterview from your room is hard to come by. The hotel is in a great location, which makes walking to the many shops and restaurants easy.
As for parking; when we arrived our car was handed over to the valet attendant. It was parked in their lower level parking garage. We checked out on Saturday night and made our way back to Connecticut. The next morning we were shocked to see numerous scratches and missing paint on the front drivers side of the car. These scratches were not there when we left for our trip on Thursday. I called the General Manager and was directed to his voicemail. That evening I was contacted by Jonah who is in charge of the valet service. He assured me that he would look into this. Our next conversation consisted of him informing me that since we left the property without mentioning this, there was nothing he could do. It is a little difficult to notice the damage when you leave at 10:00 pm and its dark outside. I am very disappointed in this outcome. Valet takes a scratchless vehicle and returns a damaged one. The body shop has confirmed that the direction of the scratches are consistent with a sharp turn. I would guess backing into a parking spot. The valet service will accept no responsibility for this. If you value your vehicle stay away from the valet. They have self parking located next to the hotel. The conference will be held again in Portsmouth next year and I will strongly suggest that it is NOT held at the Sheraton!
- Official Description (provided by the hotel):
- Sheraton Portsmouth Harborside Hotel is just steps from downtown Portsmouth and near the University of New Hampshire, shopping, dining, recreation and museums. Our accommodation has 13,000 square feet of event space for your next meeting or wedding. Take in picturesque harbor views from our onsite restaurant & bar as our premier culinary experts serve delicious fare in a casual atmosphere. ... more less
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- Also Known As:
- Sheraton Portsmouth
- Portsmouth Sheraton