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“Great place to stay”

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Holiday Inn Express North Conway
Ranked #15 of 25 Hotels in North Conway
Boston, Massachusetts
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great place to stay”
Reviewed July 22, 2013

We have stayed in North Conway four times now. This was my favorite place to stay at. It's in a great location, pretty much central to everything in the North Conway area, along the main road. Many restaurants nearby. The room was very clean. The bed was very comfortable! Customer service was wonderful!
Would definately stay again!

  • Stayed July 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Erin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti-GM, General Manager at Holiday Inn Express North Conway, responded to this review, August 16, 2013
We are really glad that you stayed with us. It was really great to hear that you will be back. It is our pleasure to serve you and make your stay one to remember.
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455 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Maastricht, The Netherlands
Level 4 Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 15, 2013

Stayed here for 2 nights last week. Check in was great, friendly and fast. Megan is the best. Got an upgrade to suite due to our platinum status. Suite was very big and super clean. Microwave and fridge in the room. The pool was on the back of the hotel (all glass walls) and was very nice. Breakfast was super again, love the cinnamon rolls and the coffee. We were here 2 years ago and the service is still perfect! Settler's Green outlet mall is only 2 blocks from hotel and you are in the middle of the White Mountains, so the location is perfect.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wendy_from_Holland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti-GM, General Manager at Holiday Inn Express North Conway, responded to this review, August 16, 2013
Thank you for your outstanding comments. Megan is the Asst Front Desk Manager and really enjoys her guests. I will be sure to tell her what you said. The cinnamon rolls are one of our signature features and we all love them! Looking forward to your next visit.
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Ashford, United Kingdom
Level 4 Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 13, 2013

Our first room offered had clearly been used as a smoking room previously. As soon as we walked through the door we noticed this. Reported this to receptionist who straight away gave us another room but no apology. When we finally got to our room it was fine with modern furniture and everything you would expect from HIE. Our room overlooked the front of the hotel with a busy highway but we could not hear this in our room. Breakfast was good with usual menu including scrambled eggs and bacon.

Room Tip: Make sure you ask for a non-smoking room.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loraine h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti-GM, General Manager at Holiday Inn Express North Conway, responded to this review, August 16, 2013
I want to thank you for writing this review the positive and things that could be worked on. We appreciate that you enjoyed the room as we just went thru a renovation. It is always our goal to meet your hospitality needs. When you come our way again and book with us ,please feel free to phone the hotel direct so we may answer any of your booking needs.
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Dover, New Hampshire
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 9, 2013

Nice hotel with a screened in pool and buffet breakfast in the am. Brought the kids (10 &13) to hike and spend the next day at Attitash Mtn. Service was good at the hotel, kids enjoyed the pool and the queen beds. Hotel is right close to all you need to do and see.

Enjoy

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pete B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti-GM, General Manager at Holiday Inn Express North Conway, responded to this review, October 3, 2013
What a great family time! We thank you for taking the time to write a review. Family memories are very important and we are honored that you made some staying with us. Thank you again.
Come back and make some more real soon.
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Portland, Maine
Level 5 Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 25, 2013

We have stayed at this particular Holiday Inn several times because of the consistency of the great service and staff, the new renovations and its wonderful location to the outlets just down the road. If you miss knowing what customer service is all about, you should give this hotel a try and realize customer service is alive and well! We are always treated with courtesy and appreciate the efforts of the front desk manager, Sandy Emerson and her staff. She obviously takes her job seriously and it shows. Thank you.
This hotel also offers a nice hot breakfast, as well as a pool area that the kids would love. It also has a hot tub for the adult to enjoy as well. It is close to the outlets and has many choices for restaurants. And if a good night sleep is what you need, you have got to try out the beds! They are by far the most comfortable we have ever tried!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank nmcall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti-GM, General Manager at Holiday Inn Express North Conway, responded to this review, October 3, 2013
Wow! You just made our day! Thank you for staying and writing this wonderful review. Our staff is here to serve you and make sure you have a GREAT stay. We appreciate that you keeping coming back and looking forward to your next stay. . Thank you so much!
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Myersville, Maryland
Level 5 Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 21, 2013

Clean hotel room with very friendly staff and managers...negotiated a better room rate than offered. Room 225 had a very noisy A/C unit or other motor running on first floor that disrupted our sleep, so request another room. Had pool and hut tub to ourselves. Nice breakfast for this level of hotel.

Room Tip: Stay away from room 225 (below room has some sort of loud compressor or A/C unit).
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tracy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti-GM, General Manager at Holiday Inn Express North Conway, responded to this review, October 3, 2013
Thank you for you review. We appreciate that you pointed out that we had a a/c need and maintenance has taken care of that. Always when staying at a hotel, please let front desk know of any needs and our staff will do their best to make your stay enjoyable. We appreciate all your kind comments and it was our pleasure to serve you.
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Level 6 Contributor
243 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed June 3, 2013 via mobile

I normally choose them as my local travel across the country as I know what to expect no matter which town or remote place I am in !! They have a standard and they stick to it ... Great location right on the strip and breakfast is included in your price. Little expensive for this town but then it's a touristy spot and tons of family's come down with there kids for all kinds of outdoor activities this town has to offer. There are bunch of B&B and Marriott is right opposite as well - I will recommend every one to adhere the speed limit town has in place and they very strictly in force them as they have speed traps all over the town.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dogra11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti-GM, General Manager at Holiday Inn Express North Conway, responded to this review, October 3, 2013
Thank you for your review and also for your loyalty to the IHG family brand. We are a very busy area, with so much to do in the Mt Washington Valley year round . Thank you for staying and we hope to see you again. Watch that speed around town! Thank you for staying!
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Additional Information about Holiday Inn Express North Conway

Property: Holiday Inn Express North Conway
Address: 1732 White Mountain Hwy, North Conway, Conway, NH 03860-5146
Phone Number:
Location: United States > New Hampshire > White Mountains > Conway > North Conway
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in North Conway
#12 Romantic Hotel in North Conway
#15 Family Hotel in North Conway
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express North Conway 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Holiday Inn Express North Conway Hotel North Conway
Holiday Inn North Conway
North Conway Holiday Inn

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