Pros: I asked in advance for a cot, and it was in the room when we checked in. Lots of pillows, marked firm and soft (that was cool). Big fridge, even though we didn't need it. Fast checkout was easy. Staff in charge of the breakfast area were genuinely warm and friendly. The shower head was lovely, nice and big, with good water pressure. I liked the very soft beds, but they may not be to everyone's taste. It was good that breakfast was included, even if it was pretty bad (see below). I liked the bedside outlets for charging our cellphones. There were no noisy neighbors, which is probably the most important thing!
Cons: Half the bedside light was burned out. The heat was set way too high, and the dials on the radiator weren't attached to anything - they just turned freely (we eventually found the thermostat on the wall). The toilet paper was very stiff and cheap. The toilet flushed like a bomb going off. The mattress pad was very wrinkled and would've been awful to sleep on; I had to smooth it out. The worst part was the breakfast. The "cheese omelette" was like plastic, with Velveeta playing the role of cheese. The coffee was watery. The only fresh fruit was bananas. The only good part was the cinnamon rolls.
We didn't make use of the spa area, so I can't comment on that.
We went on a trip to CT in August and stayed in a comparable chain hotel; the price was $30 less per night (I got a Priceline deal that brought it even lower), amenities were much nicer, and we had an awesome breakfast. Maybe the price is high here for leaf season; I don't know.
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- Also Known As:
- Holiday Inn Express North Conway Hotel North Conway
- Holiday Inn North Conway
- North Conway Holiday Inn