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Reviewed February 20, 2006

The location to shopping and restaurants is perfect, a very accomodating staff, the price was great, couldn't ask for better. Brats in the pool?.....just complain to the staff, it's taken care of. Despite what you read in other reviews, you do NOT need to book a year in advance; one week was good for me. Will stay here again for sure.

Date of stay: October 2005
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1  Thank Tourist37444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2006

Be aware that while it is a good location, a bit pricey, the pool is a zoo! Rude children and parents. Obnoxious comes to mind. The breakfast buffet was very nice especially if you have children. Timing is everything in planning to eat there. For the price it's worth the din. Go someplace else to eat with a family and you spend a small fortune. If you are planning to stay there you need to book a year or more in advance---no joke! Had a major leak in the bathroom, called in the afternoon and someone came the next morning!

Date of stay: July 2005
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2  Thank Nanchez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2006

After staying in a different hotel virtually every night for 3 weeks in America, the North Conway Grand had just what we needed. Free internet and dvd's, indoor pool and laundromat in the building. Perfect location adjacent to the outlet shopping village. The staff were all very friendly and the room was great. We got a coupon from a free accomodation booklet that can be found anywhere in the US and so got a room for $79 per night (expensive??). When we checked in the lady at the counter gave us a free upgrade to a jacuzzi room. Once again, Trip Advisor didn't let us down. Would definitely stay here if we ever found ourselves in this part of the world again.

Date of stay: December 2005
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6  Thank Yesman500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2006

We arrived at the hotel on the 28th December and the check in was quick and easy, just what you need after a long trip. We had a beautiful jacuzzi suite which was huge. The jacuzzi was massive, just what you need after a days snoboarding.
The food in the hotel was really tasty with a nice selection and it wasn't too pricey which is what you normally find in most hotels.
The location of the hotel was fantastic, is was attached to the Settlers Green outlet with loads of great shops. Being so close to the shops made a great change from the slopes.
We didn't have a car so we used the very cheap shuttle service to and from the slopes... It was just $3pp for a return - they would pick you up whenever you wanted and when they dropped you off they would ask you for the time that you wanted to be picked up for your return.... then on your returnl they asked you what time you wanted to be picked up the next day.... it was a great and friendly service..... we found out about the shuttle service from reception - the shuttle service was only for customers who had a ski new hampshire lift pass, we bought our pass from our repersentative, but i think if you ask at reception they would be more than happy to help you.....
I would definetely recommend this hotel to anyone, you couldn't ask for more....
The rooms were clean, spacious and comfortable, just what we were expecting.....

Date of stay: December 2005
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7  Thank laur3njayn3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2006

Stayed here 6 nights over Christmas period. Large rooms well decorated but beginning to look a little tired e.g. cracked bathroom sink. Old style punched card hotel door locks needed a firm touch to get them to work. Good size indoor pool, hot tub, sauna, and exercise room. Pleasant lounge area with large screen TV. Free DVD facility with in room DVD player was useful. Ate in for Christmas night food was pretty good, plentiful and reasonably priced. Ski store adjacent to reception but access not overseen so security might be questionable. Ask at reception for ski ticket deals we paid $30/day as opposed to $70/day at the mountain in the early part of our holiday (up to 23rd Dec). Compared favourably with the Best Western Red Jacket especially the rooms which we stayed at previously.

Date of stay: December 2005
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4  Thank monkeyspanner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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