We have stayed at the North Conway many times and been happy. However this trip wasnt so great. Our first night there the a/c in our room stopped working around 10pm. We figured it out around 1am, when our room reached a stuffy 79 degrees. I went down to the front desk and rang the bell and obviously woke the clerk up from another room. I asked her if she knew if there was a problem with the air conditioning since our room was so hot. She looked at me puzzled and told me no one had reported it, but she could sent maintenance to our room. Considering my kids were sleeping I declined and returned to my room, where my husband & I splashed cold water on our faces the rest of the night to cool ourselves down. The next morning when we left for breakfast, I saw a tool cart and what looked to be a maintenance man in our hallway. I asked again down at the front desk if it was our room, our floor, or the hotel and was told they were unaware of any problems even after I had told her I was there at 1am. When we returned to our room later in the day, the a/c was working again. That night we went to the outdoor pool. There was about 15 kids in the hot tub, under the age of 10 and the pool was full of young kids so we opted for the indoor pool. As I approached the indoor hot tub, with only 3 kids in it, on the way into the steps, I observed what looked like to be vomit. I assume some young kid had been in there and the heat made them sick. I grabbed our towels and we headed back to the room. The only staff I saw at the pool was one bringing clean towels. I wished they had staff periodically monitor the irresponsible parents who allow their young children into the hottubs. (even though there is a sign posted) Upon check out I was never asked if I enjoyed my stay. The staff at the desk did not seen friendly. You'd think for the inconvenience they would have offered us a free breakfast, or at least apologized, but nothing but a blank confused stare.
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- Also Known As:
- Grand Hotel North Conway