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“WE LOVE THE HOTEL”

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North Conway Grand Hotel
Ranked #9 of 24 Hotels in North Conway
Certificate of Excellence
Newport, Rhode Island
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“WE LOVE THE HOTEL”
Reviewed February 11, 2013

Very friendly staff. Rooms are clean and spacious. Love the pool inside, but the outside pool/hot tub is even better when it is below freezing, my 3 kids loved it. They serve complimentary hot chocolate/cider and cookies at 3:30 (nice touch). Hotel is located in the middle of the outlet (great shopping) and a little drive from the different ski resort. We can't wait to come back.

  • Stayed January 2013, traveled with family
    • Value
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Helpful?
1 Thank stephan02840
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (259)
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English first
Providence, Rhode Island
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 4, 2013

Took a weekend getaway up to North Conway this past weekend and booked the North Conway Grand. This hotel has been the choice for me and party every time we visit North Conway. It is in a great location. Your right in the middle of some of the best restaurants and skiing in the state. Also right smack about 20 feet away from your hotel are premium outlets that boast a ton of great deals and sales. The hotel it self is very nice clean and the staff is friendly. It hosts a indoor pool and spa an for the adventurous they have a heated outdoor pool and spa as well. Also outside they have a campfire in the outdoor pool area that you can sit around and relax. The do a movie night in a theater where they have select screenings of new and classic movie (Great for the kids). The main lobby host a huge fire place and seating area with a tv and large stuffed animals that make the decor. The hotel also has its own restaurant and bar right in the lobby area which is really nice and convenient after a long days ski. The rooms are very spacious and host a wilderness style decor. The beds are comfortable and large... I stayed in a King sized room. The bathroom host a shower tub combo and single sink. The room also has a Fridge and Micro wave which i find convenient plus a 32" flat screen tv and dvd player so if u want to bring movies to watch you can (but if you don't the front desk will loan out dvd's to watch) They have huge selection of classics. Over all this is a great hotel and I would recommend it to anyone that asked.

Room Tip: High floors and ask to be put towards the corners/ends of hallways it tends to be much quieter.
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  • Stayed March 2012, traveled with friends
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Helpful?
Thank gjturco57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 3, 2013

We have been coming to the Grand for the last 8 years and still love it.
The place is usually very friendly, clean and warm. The rooms are now much better since they now have individual thermostatically controlled heating/air con. You can now control the temp with ease. Even in the cold weather the outdoor pool and jacuzzi were more than a welcome sight. The rooms were clean, spacious and equips with all of the things that you would need although a few coat hangers would be helpful when you come back in from a days skiing.
Depending on how full the hotel is, the breakfasts are either from the buffet or from the menu. Both are equally as good and are of the usual American style (lots of it plenty of choice).
The Mountain Tavern (bar) is well stocked and not overpriced with helpful and friendly staff.
It's nice to see the same staff faces throughout the hotel year after year ( it does show that it's a good place to work).
Our suggestion is to try to avoid the busy times during the American holidays etc if you like it quiet. It is a large hotel so it is expected to get busy during holiday times and as everywhere else, this does come with noise.
Can't think of a better place to stay without spending a fortune. We have always come on a Virgin holiday package and this does include free breakfasts.
See you again next year.

Room Tip: We have tried the rooms with a jacuzzi previously and can't say that we thought the extra cost w...
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  • Stayed January 2013, traveled with family
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Helpful?
Thank The2fieldies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boston
Level Contributor
3 reviews
3 hotel reviews
Reviewed February 2, 2013

The Grand Hotel in North Conway is located quietly behind Settlers Green Outlet Stores. Perfect for an quiet's night's rest. Know to have won countless Top-Ski & Stay Hotel Awards, Trophies are proudly displayed in the main lobby. The Grand is set back from the main street and noise. Shopping at top named stores are just a minutes walk from the hotel. The Grand offers full attention to guest information about North Conway. Complimentary coffee, tea, hot chocolate, and cookies are provided daily in the main lobby. The Full service Bar with a wide screen to watch your favorite sports game. Full service brunch, lunch , and dinner in their attention to detail restaurant. Business center for full computer and printing use. Wi-Fi. Full on site laundry. Impressive Weight & Cardio Room. One large indoor pool & jacuzzi and one large heated outdoor pool & jacuzzi. Huge arcade directly off the pool. Huge outdoor fire pit, kids outdoor playground, and large kids pool. Plenty of lawn furniture to relax pool sides. Outdoor rear ice skating pond. The rooms have been upgraded and are clean. Pillow topped beds with extra pillows makes for a great nights sleep. In room wall safe, refrigerator, DVD player, and most important, room temperature controls. Each night, The Grand goes beyond extra's and offers a movie night in one of their function room. Great for kids ! This allowed us parents time to relax on our own while the kids watched a movie for a few hours. We have stayed in many different hotels in the North Conway Region of Mt. Cranmore. We keep returning to The Grand Hotel because of all the information I have listed. The Grand is only a 6 minute drive to Cranmore and downtown Jackson Square. When you know what to expect from a hotel and their wonderful friendly staff, why would you want to stay anywhere else !

  • Stayed January 2013, traveled with family
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Helpful?
Thank dirkkdiggler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 1, 2013

We stayed at the NC Grand Hotel with our friends for one week at the end of January 2013. Its location is perfect, set amongst the outlet village of Settlers Green and there is great shopping to be had. Its location is also perfect for the town of North Conway, just a 5minute drive up the road to yet more shops and restaurants. Also the great ski resort of Cranmore Mountain is hidden behind the back of the main road of North Conway so again the hotel is perfectly situated.

We had our breakfasts included at the hotel and they were excellent with a wonderful range of foods, from cereal, waffles with maple syrup, fruit, yogurts, cooked food, toast, muffins, tea, coffee & hot chocolate.

We had a standard room which was perfectly fine with 2 queen beds, a flat screen TV, iron & ironing board, hair dryer, table and chair. The bathroom was a little on the small side but ok.

We used the swimming pools, both indoor & outside as well as the hot tubs. Good changing room facilities with showers & saunas.

We did not eat any evening meals in the hotel so cannot comment, but every afternoon complimentary hot chocolate or apple cider was served with biscuits.

I would definitely recommend this hotel.

  • Stayed January 2013, traveled with friends
    • Value
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Helpful?
1 Thank GuinnieBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 30, 2013

North Conway Hotel, North Conway
We stayed at this hotel as members of a Fall Tour.
I would not recommend this hotel.
Meals were poor and unappealing with people walking out complaining.
When a meal was requested at lunchtime both the bar and the restaurant were closed with lunches, snacks and drinks not served.
Fortunately there was a good Pizza restaurant in the shopping complex nearby as well as a diner a little farther away selling a range of fare.
Our room was one of the better ones with a living room, bathroom and Jacuzzi in the bedroom and a view of a fountain outside so we had no complaint in that regard.

  • Stayed October 2012, traveled as a couple
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Helpful?
1 Thank George P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Nova Scotia, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 30, 2013

stayed last spring going again this spring. i found it a very nice atmosphere the pool and gym were great. the location is nice bieng so close to the outlets we filled up bags then back to the hotel to drop off and back to shopping really enjoyed it.

  • Stayed May 2012, traveled as a couple
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Helpful?
Thank Matty B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about North Conway Grand Hotel

Property: North Conway Grand Hotel
Address: Route 16 at Settlers' Green Outlet Village, North Conway, Conway, NH 03860
Location: United States > New Hampshire > White Mountains > Conway > North Conway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in North Conway
#13 Romantic Hotel in North Conway
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — North Conway Grand Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Grand Hotel North Conway

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